4 of 4 ITIL Manager Jobs in Wiltshire

Project Manager - Defence Location: Corsham (2-3 days per week on-site, remainder remote) Contract Length: 12 months Rate: £550-£600 per day (Inside IR35) Clearance Required: Active SC Clearance must be in place prior to starting Overview: We are seeking an experienced Project Manager with strong ITIL knowledge to support a large-scale Defence programme. The … successful candidate will oversee the transition of services into the live environment, ensuring alignment with ITIL Service Management principles and Defence standards. Key Responsibilities: Manage the end-to-end project lifecycle, ensuring timely delivery of workstreams in line with programme objectives. Lead service transition activities and ensure Operational Acceptance Criteria (OAC) is achieved. Engage and coordinate with key stakeholders … including Service Architects, PMs, suppliers, the Service Centre, and the Service Transition Board (STB). Ensure adherence to the Service Management Framework (SMF) and relevant ITIL processes (Change, Release, Incident, Problem, Configuration, etc). Identify, manage and mitigate project risks and issues, maintaining control over scope, quality, and resources. Prepare and deliver regular progress reports, project documentation, and governance More ❯

Project Manager - Defence Location: Corsham (2-3 days per week on-site, remainder remote) Contract Length: 12 months Rate: 550- 600 per day (Inside IR35) Clearance Required: Active SC Clearance must be in place prior to starting Overview: We are seeking an experienced Project Manager with strong ITIL knowledge to support a large-scale Defence programme. The … successful candidate will oversee the transition of services into the live environment, ensuring alignment with ITIL Service Management principles and Defence standards. Key Responsibilities: Manage the end-to-end project lifecycle, ensuring timely delivery of workstreams in line with programme objectives. Lead service transition activities and ensure Operational Acceptance Criteria (OAC) is achieved. Engage and coordinate with key stakeholders … including Service Architects, PMs, suppliers, the Service Centre, and the Service Transition Board (STB). Ensure adherence to the Service Management Framework (SMF) and relevant ITIL processes (Change, Release, Incident, Problem, Configuration, etc). Identify, manage and mitigate project risks and issues, maintaining control over scope, quality, and resources. Prepare and deliver regular progress reports, project documentation, and governance More ❯

Project Manager - Defence Location: Corsham (2-3 days per week on-site, remainder remote) Contract Length: 12 months Rate: £550-£600 per day (Inside IR35) Clearance Required: Active SC Clearance must be in place prior to starting Overview: We are seeking an experienced Project Manager with strong ITIL knowledge to support a large-scale Defence programme. The … successful candidate will oversee the transition of services into the live environment, ensuring alignment with ITIL Service Management principles and Defence standards. Key Responsibilities: Manage the end-to-end project lifecycle, ensuring timely delivery of workstreams in line with programme objectives. Lead service transition activities and ensure Operational Acceptance Criteria (OAC) is achieved. Engage and coordinate with key stakeholders … including Service Architects, PMs, suppliers, the Service Centre, and the Service Transition Board (STB). Ensure adherence to the Service Management Framework (SMF) and relevant ITIL processes (Change, Release, Incident, Problem, Configuration, etc). Identify, manage and mitigate project risks and issues, maintaining control over scope, quality, and resources. Prepare and deliver regular progress reports, project documentation, and governance More ❯

Incident Manager - Service Management - SACM - ITIL - Defence - SC Clearance - Inside IR35 - Up to 550 per day - Hybrid working Location: Wiltshire - Hybrid working 3 days onsite Rate: Up to 550 per day (Inside IR35) Security Clearance: SC Clearance Required Duration: 12+ months Role overview We are seeking an experienced Incident/Problem Manager to join a secure Defence … platform team, responsible for maintaining service stability through effective incident and problem resolution. Operating within the Service Management function , you will lead the design and implementation of core ITIL processes across Incident and Problem Management , with additional responsibilities across Request Fulfilment , Event Management , Service Catalogue , and Service Asset & Configuration Management (SACM) . This role will also support compliance and … high attention to detail. Current SC Clearance (Security Check). Desirable Qualifications & Experience Prior experience working with Defence Digital , Operational Service Management (OSM) , or the MoD Service Centre . ITIL 4 Certification , particularly in Create, Deliver and Support . Experience with software licensing , compliance audits, or vendor agreements. Familiarity with service management tooling, particularly Remedy or similar platforms. What More ❯