15 of 15 ITIL Manager Jobs in the UK excluding London

Experienced Change Manager (ITIL) wanted for a 6-month contract with a leading organisation in Manchester. £625/day via umbrella | Hybrid | immediate/August start. We're working with a well-established organisation in Manchester that is seeking an experienced Change Manager (ITIL) for a 6-month contract . This role is ideal for a … seasoned contractor with a strong ITIL background who thrives in governance, service assurance, and change enablement environments. The Role: You'll be embedded in the Service Management function, leading the Change Enablement process across the business. Your focus: ensure changes are properly assessed, approved, and implemented to reduce risk and disruption - while enabling faster value delivery. You'll also … Enablement roadmap and toolset. Key Responsibilities Lead and govern the end-to-end change management lifecycle Chair CAB meetings and provide expert assurance on changes Align change processes with ITIL 4 standards Collaborate with DevOps teams to integrate change control into CI/CD Use and improve automation tools to support efficient change handling Track KPIs, analyse trends, and More ❯

ITIL Change Manager - Inside IR35 - £375 - £425 per day (Umbrella) c. 2 days per week onsite A large global business, who have recently transitioned from a federated global IT function are seeking and ITIL Change Manager, with experience of ITSM tooling, as they transition from their current ITSM tool, to Ivanti Neurons. This role requires an … experienced ITIL change manager who can play a large part in owning the change module and driving service model forward. They are seeking someone with a strong change mindset and the ability to win hearts and minds, who can own IT Change, build relationships across a complex business and act as an advocate for change in a complex More ❯

We're excited to share a new opportunity within Service Express Europe! We're looking for a ITIL Change Manager to join our MIS Service Operations team and play a key role in the governance and delivery of IT services across our international customer base. This highly collaborative role will see you working closely with our Service Delivery … change lifecycle, including impact and risk assessment, scheduling, stakeholder engagement, and communication. Develop and deliver training across teams to ensure consistent adoption of best practices in line with the ITIL framework. Maintain and enhance the Change Calendar, ensuring all approved changes are communicated and executed with minimal disruption. Evaluate change requests and ensure compliance with internal standards, regulatory requirements … insights. What You'll Bring: 5+ years' experience in a similar IT Change Management or Service Operations role. Bachelor's degree in Computer Science, Information Technology, or related field. ITIL Certification (Intermediate or higher preferred). Strong understanding of both Change and Problem Management processes in enterprise IT environments. Excellent stakeholder engagement, communication, and organisational skills. Experience coordinating across More ❯

Senior Service Manager/Service Delivery Manager Umbrella Engagement. 3 days on Site in the North West. Most have a strong all round background across multiple Service Management Disciplines - eg Change and Configuration Management. Will also need to have outstanding Communication and Stakeholder skills and have worked across Medium/Large Sized Fast Paced Organisations in a Service … Manager type role - not as a Service Manager delivering Services as a third party. ITIL Accredited - Delivering Services into Business Units Initial 6 month engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and More ❯

Project Manager - Defence Location: Corsham (2-3 days per week on-site, remainder remote) Contract Length: 12 months Rate: £550-£600 per day (Inside IR35) Clearance Required: Active SC Clearance must be in place prior to starting Overview: We are seeking an experienced Project Manager with strong ITIL knowledge to support a large-scale Defence programme. The … successful candidate will oversee the transition of services into the live environment, ensuring alignment with ITIL Service Management principles and Defence standards. Key Responsibilities: Manage the end-to-end project lifecycle, ensuring timely delivery of workstreams in line with programme objectives. Lead service transition activities and ensure Operational Acceptance Criteria (OAC) is achieved. Engage and coordinate with key stakeholders … including Service Architects, PMs, suppliers, the Service Centre, and the Service Transition Board (STB). Ensure adherence to the Service Management Framework (SMF) and relevant ITIL processes (Change, Release, Incident, Problem, Configuration, etc). Identify, manage and mitigate project risks and issues, maintaining control over scope, quality, and resources. Prepare and deliver regular progress reports, project documentation, and governance More ❯

Project Manager - Defence Location: Corsham (2-3 days per week on-site, remainder remote) Contract Length: 12 months Rate: 550- 600 per day (Inside IR35) Clearance Required: Active SC Clearance must be in place prior to starting Overview: We are seeking an experienced Project Manager with strong ITIL knowledge to support a large-scale Defence programme. The … successful candidate will oversee the transition of services into the live environment, ensuring alignment with ITIL Service Management principles and Defence standards. Key Responsibilities: Manage the end-to-end project lifecycle, ensuring timely delivery of workstreams in line with programme objectives. Lead service transition activities and ensure Operational Acceptance Criteria (OAC) is achieved. Engage and coordinate with key stakeholders … including Service Architects, PMs, suppliers, the Service Centre, and the Service Transition Board (STB). Ensure adherence to the Service Management Framework (SMF) and relevant ITIL processes (Change, Release, Incident, Problem, Configuration, etc). Identify, manage and mitigate project risks and issues, maintaining control over scope, quality, and resources. Prepare and deliver regular progress reports, project documentation, and governance More ❯

Project Manager - Defence Location: Corsham (2-3 days per week on-site, remainder remote) Contract Length: 12 months Rate: £550-£600 per day (Inside IR35) Clearance Required: Active SC Clearance must be in place prior to starting Overview: We are seeking an experienced Project Manager with strong ITIL knowledge to support a large-scale Defence programme. The … successful candidate will oversee the transition of services into the live environment, ensuring alignment with ITIL Service Management principles and Defence standards. Key Responsibilities: Manage the end-to-end project lifecycle, ensuring timely delivery of workstreams in line with programme objectives. Lead service transition activities and ensure Operational Acceptance Criteria (OAC) is achieved. Engage and coordinate with key stakeholders … including Service Architects, PMs, suppliers, the Service Centre, and the Service Transition Board (STB). Ensure adherence to the Service Management Framework (SMF) and relevant ITIL processes (Change, Release, Incident, Problem, Configuration, etc). Identify, manage and mitigate project risks and issues, maintaining control over scope, quality, and resources. Prepare and deliver regular progress reports, project documentation, and governance More ❯

Continual Improvement Manager 6 month FTC £65,000 - £75,000 Per Annum Pro Rata Plus Benefits as applicable (Holiday, pension etc) This role can be remote/home based, with occasional travel to Warwickshire Due to increased customer demand in the financial services sector, TXP is expanding their Management Services capability; and we're recruiting for a highly accomplished … ITIL Certified UK based Continual Improvement Manager with SIAM expertise and ITIL v4, to support the increase in demand from projects and business change initiatives from our leading, Midlands based financial services client. As our client implements high-profile change initiatives across the business, there really is no better time for an experienced Continual Improvement Manager … improvement metrics to ensure measurable value and alignment with organisational goals. Facilitate service reviews, improvement workshops, and governance forums to challenge underperformance and drive service maturity. Ensure alignment with ITIL Continual Improvement practices, Lean methodologies, and organisational policies. Experience & Skills: Strong experience in continual improvement, service management, or operational excellence roles within complex IT service environments. Working knowledge of More ❯

IT Risk Manager - Servicenow, ITIL, Banking sought by leading investment bank based in the city of London. **Inside IR35 - 4 days per week on site** The IT Risk Manager position focuses on ensuring that applications and infrastructure meet risk and compliance standards within the banks enterprise environment. You're essentially the driving force behind identifying, tracking, and … in ServiceNow and MS Office Experience creating IT monitoring/reporting processes Experience with the Archer Risk management tool (nice to have) Leading distributed teams through remediation Knowledge of ITIL and IT Change Management Strong understanding of IT lifecycles and infrastructure dependencies Interpersonal and managerial skills (negotiation, communication, team coordination) Bachelor's degree or equivalent experience Please apply within More ❯

Major Incident Manager, ITILUp to £625 per dayManchester/Hybrid working - 3 days on site Operating in a 24/7 on call environment, the successful candidate will lead Critical & Major Incidents from detection to resolution. You will also be expected to provide info for post incident reviews. Also, you will coordinate Problem Investigations & track delivery of Problem resolution … all tax and NI will be deducted at source. Skills and experience required: - Relevant experience in leading Critical and Major Incidents in complex environments with a strong understanding of ITIL-based Incident Management. Technical knowledge of IT infrastructure, app support and network ops. Ability to coordinate cross-functional technical teams and third-party suppliers (including during high-pressure situations More ❯

Incident Manager - Service Management - SACM - ITIL - Defence - SC Clearance - Inside IR35 - Up to 550 per day - Hybrid working Location: Wiltshire - Hybrid working 3 days onsite Rate: Up to 550 per day (Inside IR35) Security Clearance: SC Clearance Required Duration: 12+ months Role overview We are seeking an experienced Incident/Problem Manager to join a secure Defence … platform team, responsible for maintaining service stability through effective incident and problem resolution. Operating within the Service Management function , you will lead the design and implementation of core ITIL processes across Incident and Problem Management , with additional responsibilities across Request Fulfilment , Event Management , Service Catalogue , and Service Asset & Configuration Management (SACM) . This role will also support compliance and … high attention to detail. Current SC Clearance (Security Check). Desirable Qualifications & Experience Prior experience working with Defence Digital , Operational Service Management (OSM) , or the MoD Service Centre . ITIL 4 Certification , particularly in Create, Deliver and Support . Experience with software licensing , compliance audits, or vendor agreements. Familiarity with service management tooling, particularly Remedy or similar platforms. What More ❯

Continual Improvement Manager 6 month FTC £60,000 - £69,000 Per Annum Pro Rata Plus Benefits as applicable (Holiday, pension etc) This role can be remote/home based, with occasional travel to Warwickshire Due to increased customer demand in the financial services sector, TXP is expanding their Management Services capability; and we're recruiting for a highly accomplished … ITIL Certified UK based Continual Improvement Manager with SIAM expertise, to support the increase in demand from projects and business change initiatives from our leading, Midlands based financial services client. As our client implements high-profile change initiatives across the business, there really is no better time for an experienced Continual Improvement Manager to join TXP. Our … improvement metrics to ensure measurable value and alignment with organisational goals. Facilitate service reviews, improvement workshops, and governance forums to challenge underperformance and drive service maturity. Ensure alignment with ITIL Continual Improvement practices, Lean methodologies, and organisational policies. Experience & Skills: Strong experience in continual improvement, service management, or operational excellence roles within complex IT service environments. Working knowledge of More ❯

worked within a Regulatory Sector eg Financial Services - Outstanding Communication Skills - Highly Remote - 2 days per month 6 month Engagement - Significant experience in all aspects of Incident Management Lifecycle - ITIL Accreditation Management of Incident to Major Incidents - able to work under pressure - must be able to communicate to multiple stakeholders. Post Incident Reviews and how to improve Incident Processes. More ❯

Are you prepared to take on an outstanding challenge as a Supply Chain Manager with Sopra Steria? Join our dynamic team and help craft the future of secure programmes! We are looking for an experienced Supply Chain Manager to lead a secure and complex programme involving five key partners. You will be part of a bold team that More ❯

Umbrella Engagement - 6 Months Initial - Must have Outstanding Communication Skills and hold an ITIL Accreditation within either Problem or Major Incident Management Looking for someone with either and indepth knowledge of Problem Management or someone with an indepth knowledge of Major Incident Management. The successful candidates must be used to working within a Team of Service Management Consultants in More ❯