18 of 18 ITIL Jobs in Aberdeen

experience managing application support teams and customer environments in a hosted or cloud-based setting.* Strong working knowledge of ITSM practices and frameworks (e.g. ITIL), with experience implementing structured support processes.* Demonstrated ability to plan and manage software releases and communicate technical changes to customers and internal teams.* Experience working ...

Experience working within both Agile and traditional project delivery environments Desirable : Experience transitioning services into managed service providers or outsourced support models Knowledge of ITIL Service Management principles Experience working across infrastructure, applications, cloud, cybersecurity, and operational technology environments Familiarity with acquisition integration programmes and Day 1/ ...

provide onsite support and maintain strong customer relationships. Ability to prioritise workloads, manage multiple tasks, and consistently meet deadlines. Relevant IT certifications, such as ITIL, CompTIA, or Microsoft certifications, would be advantageous. Pension after 3 months of employment – T-Tech will match employee contributions up to 4% of salary. Life ...

work well under pressure, be a good team player, organized, and solve problems effectively. Respectful and professional when interacting with users. Certifications : Must have ITIL certification. #J-18808-Ljbffr ...

including LAN, WAN, SD-WAN, ZTNA, and SASE. Microsoft certifications such as MS-100, AZ-104, AZ-140, or equivalent. Fortinet certifications. Familiarity with ITIL, project management methodologies, PSA tools, RMM platforms, and standardised solution frameworks. Job responsibilities Responsibilities Act as the primary technical point of contact for presales engagements ...

/2022), and AD/Entra ID hybrid sync (Azure AD Connect/Entra Connect) Maintain build standards, runbooks, and change documentation (ITIL-aligned) Skills/Must Have: 5+ years hands-on Wintel engineering (not just admin/support, genuine build and design experience) Deep Active Directory: multi-domain/ ...

managing operational priorities and coordinating resources. Excellent stakeholder management and customer engagement skills, with confidence communicating across technical and non‐technical teams. Familiarity with ITIL principles and structured service management processes. Experience monitoring service performance, producing operational reports and supporting service improvement activities. Strong organisational and planning skills, with ...

priorities. Essential Experience: IT Service Management or Demand Management. Service delivery, triage and prioritisation. Supplier/shared services management. IT governance and stakeholder management. ITIL knowledge advantageous. Interested? Please get in touch with your latest CV to find out more. ...

infrastructure that enables large-scale AI workloads, including distributed training at scale. Understanding of security, access control, resilience/continuity and systems-operation rigour (ITIL or equivalent service management). Strong collaboration and influencing skills across technical and non-technical stakeholders; ability to explain complex technical concepts clearly ...

regular travel to other sites in Scotland as needed. You’ll own incidents, changes and automation, ensuring production services stay healthy and compliant with ITIL processes. #J-18808-Ljbffr ...

assurance processes. Strong stakeholder management skills, including engagement with senior leadership. Experience developing and implementing IT service management processes and reporting. Knowledge of ITIL or equivalent frameworks would be advantageous. To apply, please submit your latest CV for review. ...

assurance processes. Strong stakeholder management skills, including engagement with senior leadership. Experience developing and implementing IT service management processes and reporting. Knowledge of ITIL or equivalent frameworks would be advantageous. To apply, please submit your latest CV for review. ...

Microsoft 365 tenant administration highly desirable Strong experience of automation, Infrastructure as Code and modern cloud operations Experience operating enterprise production environments through ITIL/ServiceNow processes strongly preferred Participate in an engineering on-call/escalation model supporting 24×7 P1/P2 incidents Energy sector, offshore or critical … unacceptable risk and when the right answer is to involve specialist expertise. The service operates within the customer's own ServiceNow environment and existing ITIL-aligned incident, request, change, problem and knowledge-management processes. You won't be introducing a parallel support model — you'll be helping make the managed ...

while ensuring robust planning, testing, and communications across IS functions. The role may involve on-call duties and occasional travel. Ideal candidates will have ITIL Practitioner or higher, strong communication, and a proven ability to balance project demands with service stability in complex #J-18808-Ljbffr ...

PowerShell and Infrastructure as Code Lead problem investigation and root-cause analysis and contribute to major incident resolution Experience operating enterprise production environments through ITIL/ServiceNow processes strongly preferred Participate in an engineering on-call/escalation model supporting 24×7 P1/P2 incidents Energy sector … incident, implementing a production infrastructure change or investigating a recurring backup problem. The service operates within the customer's own ServiceNow environment and existing ITIL-aligned incident, request, change, problem and knowledge-management processes. Accurate ticket updates, sensible risk assessment, good documentation and disciplined change execution therefore matter alongside pure ...

hours support via an on-call rota duty manager rota. Occasional travel to other locations may be required. Critical Skills: Relevant Experience: ITIL change and release management experience with a background in tailoring operating models, preferably within information systems or technology functions, in the oil and gas industry or similar … complex environments. A recognised ITIL certification at Practitioner level or above is highly desirable. Change Management Expertise: Strong understanding of change and release management principles, ethodologies, and tools, with the ability to apply them in an IS context. Communication Skills: Excellent communication skills, with the ability to convey complex information ...

provide out-of-hours support via an on-call duty manager rota Occasional travel to other business locations may be required What to bring ITIL change and release management experience with a background in tailoring operating models, ideally within information systems or technology functions operating in complex environments Strong understanding … support colleagues and share knowledge High level of adaptability and flexibility, capable of managing multiple initiatives in a fast-paced and evolving environment Preferred ITIL certification at Practitioner level or above Experience working within the energy sector or other complex operational environments Personal Attributes Communication – Able to communicate effectively with ...

provide first-line IT support on-site. The role requires a graduate with 3+ years of UK service desk experience, strong English communication, and ITIL certification. You will handle incidents, service requests, and daily reports, while collaborating with the Service Manager to improve processes and automation. Responsibilities include AD management ...