15 of 15 ITIL Jobs in Scotland

pragmatic approach with the ability to balance strategy and delivery Desirable: Experience within the not-for-profit or public sector Certifications such as ITIL, PRINCE2, Agile, or Microsoft/Azure Experience of transformations to M365 Experience helping set up communication and networks in large events. Reach out if interested ...

domain migration projects Strong track record of working across both technical teams and business stakeholders Desirable Skills: Experience with service transition frameworks (e.g., ITIL) Exposure to cloud platforms (AWS, Azure) Understanding of regulatory or compliance considerations in financial services Relevant certifications (e.g., BCS, CBAP, Agile) Personal Attributes: Detail-oriented with ...

domain migration projects Strong track record of working across both technical teams and business stakeholders Desirable Skills: Experience with service transition frameworks (e.g., ITIL) Exposure to cloud platforms (AWS, Azure) Understanding of regulatory or compliance considerations in financial services Relevant certifications (e.g., BCS, CBAP, Agile) Personal Attributes: Detail-oriented with ...

Microsoft 365 Knowledge of Entra ID and modern identity VMware or similar virtualisation experience Scripting skills (PowerShell or equivalent) Solid networking fundamentals Experience in ITIL or structured environments Apply today to speak with VIQU in confidence or contact Fay Toomey via the VIQU website. Know someone exceptional for this position ...

Experience with databases (SQL Server, Oracle) Knowledge of cloud platforms (Azure) Familiarity with SharePoint, Power Platform, or BI tools Understanding of ITSM tools and ITIL processes Experience in manufacturing, industrial, or regulated environments Why Apply? Work in a large-scale, technically complex environment Exposure to a broad range of systems ...

Experience in a senior support or service delivery leadership role ** Background in software, SaaS, or hosted/cloud environments ** Strong knowledge of ITSM frameworks (ITIL preferred) ** Experience managing releases and communicating technical changes ** Proven ability to manage third-party suppliers or service providers ** Excellent stakeholder management and communication skills ** Experience ...

Experience in a senior support or service delivery leadership role ** Background in software, SaaS, or hosted/cloud environments ** Strong knowledge of ITSM frameworks (ITIL preferred) ** Experience managing releases and communicating technical changes ** Proven ability to manage third-party suppliers or service providers ** Excellent stakeholder management and communication skills ** Experience ...

concepts. * Experience supporting IAM technologies such as Entra ID, Active Directory, MIM, Okta, BeyondTrust, PKI, or equivalent platforms. * Experience working in ITIL-aligned support environments with SLAs and KPIs. * Strong troubleshooting, analytical, and communication skills. * Ability to work collaboratively with security, infrastructure, and application teams. Desirable * IAM or security-related ...

prototyping tools. - Excellent interpersonal, relationship building, interviewing, presentation skills and stakeholder management. Desirable Skills: - Appropriate professional qualifications, such as AGILE PRINCE2, Business Analysis and ITIL certifications. - Good technical knowledge and understanding of integrated IT systems and software development life cycle is highly desirable. If you would like to hear more ...

document management systems Experience working with AMS providers and third‐party vendors Solid understanding of integrations, data quality, and non‐functional requirements Familiarity with ITIL service models and structured delivery governance Nice‐to‐Have: Agile/Scrum or PRINCE2 experience Background in regulated or audit‐heavy environments ...

internal teams, managing expectations. Be proactive in resolving technical issues, find out what works or doesn't for future solutions Worked in an ITIL environment This is an exciting opportunity to help mould and develop both the short and long term objectives of the support function Please get in touch ...

experience in Windows desktop technologies (including Apple Macs) and working in an ICT support role. Jobholders must also hold a current driving licence. Desirable ITIL Foundation Qualification Customer care experience CLOSING DATE - Sunday 17th May 2026 INTERVIEW DATE - Week commencing 25th May 2026 Job Advert Position Title: Technical Support Specialist ...

update and manage tickets within ServiceNow * Maintain accurate documentation of incidents and resolutions * Deliver high quality customer service to end users * Follow defined ITIL based processes and procedures Required Skills and Experience * Proven experience in Level 2 IT support or similar role * Strong understanding of IT fundamentals including networks, hardware … software issues * Familiarity with Microsoft Office applications and Lotus Notes * Experience supporting mobile devices * Understanding of data backup techniques * Experience working within an ITIL environment * Strong communication and customer facing skills * Logical and analytical approach to troubleshooting * Ability to work independently and manage workload effectively Desirable * Familiarity with Microsoft SCCM ...

reviews. Improve alert quality by reducing noise and false positives. Stakeholder & Delivery Engagement Collaborate with: oSRE/Ops teams oApplication & platform teams oService Management & ITIL functions Translate monitoring requirements into scalable technical solutions. Participate in architecture discussions, audits, and compliance reviews. ________________________________________ Required Skills & Experience Splunk Expertise Strong hands on experience … solving skills. Enterprise & Production Experience Experience working in large scale enterprise environments (Banking/Financial Services preferred) Exposure to incident management, operational resilience, and ITIL processes Comfortable working in regulated and audit driven environments. ________________________________________ Good to Have Splunk Observability (APM, Infrastructure Monitoring) exposure CI/CD integration for Splunk content ...

strategy in alignment with business goals. Manage IT budgets, vendor relationships, and prioritise technology investments. Process & Governance: Implement and maintain IT policies, procedures, and ITIL-aligned service management best practices. Track operational KPIs and optimise processes through documentation and automation. Experience: 5-10+ years' experience in IT operations … Cyber Essentials Plus Experience managing infrastructure and service desk teams Strong technical knowledge (enterprise infrastructure, cloud platforms, IT support operations) Experience with ITSM frameworks (ITIL preferred), budgeting, and vendor management Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half ...