1 to 25 of 50 ITIL Jobs in Scotland

Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for More ❯

a methodical approach Excellent customer service skills Strong and confident presentation skills Professional verbal and written communication skills Strong SCCM 2012 knowledge Desirable: ServiceNow ITIL Foundation Application virtualization (Microsoft APP-V) Fundamental knowledge across Windows Operating Systems MS SCCM 2012 Recruitment fraud is a scheme in which fictitious job opportunities More ❯

Firewalls Remote Access/VPN PKI Infrastructure DNS Email Gateways Security Audits ISO27001 Azure DevOps (Scrum principles, Release Pipelines) Knowledge of Mitre Attack Framework ITIL (Supervising Service Desk Queue) Strong Interest In all aspects of security Microsoft Operating Systems (Desktop, Server) Exchange Online To succeed in and enjoy this role More ❯

technologies (AD, legacy Exchange, Windows Server) as a foundational background. Additional vendor certifications (e.g., VMware VCP, Veeam VMCE) or other cloud/security accreditations. ITIL or project management certifications (e.g., PRINCE2, PMP) advantageous but not essential. The Company This is CAE - Our goal is to be recognised as the most More ❯

able to collaborate effectively with colleagues from different disciplines. Able to effectively communicate technical information to non-technical audiences. Knowledge and understanding of the ITIL Framework. The ability to work in a way that is aligned to our four core values of being friendly, partnering, straightforward and confident. We would More ❯

experience in deployment, configuration and support of firewalls, routers and switches to maximise network availability, efficiency and security. Experience of working and developing an ITIL environment. Experience of monitoring, diagnosing and troubleshooting network and infrastructure faults and performance. Strong understanding of cyber security principles, priorities and incident management. Project management More ❯

and Linux (CentOS, AlmaLinux) Hands-on Terraform, Azure DevOps, and Git skills covering cloud infrastructure automation/management Familiarity with service management tools and ITIL frameworks Excellent communication skills with a proven ability to collaborate with internal teams, external providers, and other key stakeholders. Ideally Azure SQL/MS-SQL More ❯

Linux (CentOS, AlmaLinux). Hands-on Terraform, Azure DevOps, and Git skills covering cloud infrastructure automation/management. Familiarity with service management tools and ITIL frameworks. Excellent communication skills with a proven ability to collaborate with internal teams, external providers, and other key stakeholders. Ideally Azure SQL/MS-SQL More ❯

Linux (CentOS, AlmaLinux). Hands-on Terraform, Azure DevOps, and Git skills covering cloud infrastructure automation/management. Familiarity with service management tools and ITIL frameworks. Excellent communication skills with a proven ability to collaborate with internal teams, external providers, and other key stakeholders. Ideally Azure SQL/MS-SQL More ❯

in Windows Desktop and Operating Systems, O365, Active Directory, networking and peripheral devices, etc. Ability to manage and prioritise multiple tasks effectively Familiarity with ITIL processes would be preferred Experience in a similar role within a secure environment is highly desirable Interested? Apply now for immediate consideration More ❯

Work to the IT service desk performance metrics, including response times, resolution rates, and customer satisfaction scores. Follow service desk processes and procedures using ITIL best practices and organisational standards. Support end-user devices and systems including but not limited to, laptops, mobiles, software licenses, office printers, office servers such More ❯

Excellent communication and interpersonal skills and the ability to liaise with individuals up to Senior Leadership level Experience and understanding of working within an ITIL environment Azure Certification is preferred but not essential What You'll Get in Return: We are committed to recognising and rewarding hard work and offer More ❯

skills Excellent communication skills both oral and written Strong negotiation skills Works well with a team and can work autonomously Knowledge and application of ITIL This role falls inside of IR35 and it is a fully onsite working role with the expectation to attend the Livingston Office 5 days a More ❯

based systems. Technical Skills - Expertise in areas like Fortinet Firewall, Avaya IPT Networking, Extreme EXOS LAN Switching, WLAN management, and IT security controls. Certifications - ITIL v3 Foundation (required), PRINCE2 (desirable), and other technical certifications relevant to the role. Problem-Solving & Analytical Skills - Ability to analyze complex technical issues, implement solutions More ❯

Skills : Experience with virtualization technologies (e.g., VMware, KVM). Knowledge of cloud platforms (e.g., AWS, Azure) and containerization (e.g., Docker, Kubernetes). Understanding of ITIL processes and incident management. Benefits : Competitive salary and 35% shift allowance . Opportunities for professional development and certification. Comprehensive health and wellness benefits. Collaborative and More ❯

is required this must be a full UK/EU/EEA licence. It would be great if you also have IT Infrastructure Library (ITIL) qualified Experience in monitoring platforms e.g. SolarWinds Firewall experience Proven track record in the regular use of Cisco and networking products in order to produce More ❯

or college. Have experience in ITGC/GITC audits including interfaces, control reports configurable controls. Possess deep working knowledge of IT service management (e.g., ITIL-related disciplines). Have a solid working knowledge of OT security and how it aligns and differs from Enterprise IT Security. Demonstrate understanding of industry More ❯

is a B2B IT software company with a global presence and a team of 50 talented individuals. We develop Alemba Service Manager, a powerful, ITIL-aligned ITSM solution and sell to a wide range of public and private sectors including healthcare, local government, utilities, and financial services. With a commitment More ❯

integrations with other platforms. Ideally, you will have obtained some of the following certifications: ServiceNow Certified Administrator ServiceNow Certified Implementation Specialist ServiceNow Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage. You More ❯

ability to work under pressure. Strong leadership and communication skills to collaborate effectively with different teams. Knowledge of the renewable energy sector. Familiarity with ITIL frameworks for IT service management. More ❯

Cisco Certified Network Professional Routing and Switching (CCNP R&S) or equivalent level of experience. PCNSE or advanced level experience of Palo Alto Firewalls. ITIL v4 Foundation Certification preferred. Temporary Position If you feel that you are well suited to the above opportunity and would like to find out more More ❯

MEDITECH Health Information System. University degree or relevant experience in Information Technology/Systems, health-related field or equivalent, Project Management experience preferred: PMP, ITIL or another Health Informatics Certificate an asset. Strong communication skills, written and verbal; very high degree of professionalism. Highly organized, able to multi-task as More ❯

record in customer-facing roles, driving initiatives to enhance the customer experience Experience effectively communicating brand and product information across various channels and teams ITIL Foundation certification (v3 or v4) to support effective service management and delivery Diversity, Inclusion & Belonging We're a Times Top 50 Employer for Gender Equality. More ❯

be advantageous if you had Experience with IBM WebSphere Application Server (ND), Familiarity with J2EE Web Application Containers , Understanding of banking operations , Knowledge of ITIL processes (Change, Incident & Problem Management). Please send your CV for consideration More ❯

Contractor Location: Hybrid/Onsite Working (East Kilbride) Duration: 6 months Vetting: SC Security clearance check will be required As part of a an ITIL aligned Service Desk, you will be responsible for delivering high quality, customer focused 1st line support to users across the estate. This is a fantastic More ❯