21 of 21 ITIL Jobs in Scotland

call routing, line diagnostics Scripting or automation (basic level desirable) Certifications (Desirable) Microsoft: MS-900, MD-102, MS-102 Cisco: CCNA CompTIA: Network+, Security+ ITIL Soft Skills & Attributes Strong communication skills able to liaise with both technical and non-technical users. Reliable team player with a collaborative mindset. Good time ...

operating systems and applications, including but not limited to Windows Server 2012, Exchange 2013, Windows 10, Office 365, and general networking technologies. Familiarity with ITIL Foundation, AGILE, and DevOps frameworks, as well as enterprise-level reporting tools, would be highly beneficial. To apply, please submit your latest CV for review. ...

work well under pressure, be a good team player, organized, and solve problems effectively. Respectful and professional when interacting with users. Certifications Must have ITIL certification. ...

application-focused role Strong background in business and systems analysis and project support Confident using Microsoft tools including M365, Visio, and Project Experience with ITIL principles, data analysis, and process modelling Strong communication skills with the ability to engage technical and non-technical stakeholders Proactive, solutions-focused, and comfortable working ...

driving improvements. Is eager to lead, motivate, and collaborate, making a real difference in a bustling manufacturing setting. Holds qualifications or knowledge in ITIL, showing a structured approach to IT service management. Must have a full UK driving license and access to personal transport, ready to be on-site when ...

across laptops Replace laptop hardware including memory (RAM) and hard disks Build, configure and deploy laptops and peripherals Log, diagnose and resolve incidents following ITIL processes Maintain accurate ticket updates and documentation Support basic networking, connectivity and VPN issues Required experience 13 years experience in a Level 1/ ...

Retail domain background Experience with cloud-native .Net applications (Azure/AWS) Web services (SOAP/REST) and microservices architecture Automation mindset (PowerShell, Python) ITIL Foundation certification Familiarity with batch schedulers and cloud logging/monitoring ...

Data Business Analyst* Strong SQL and relational database experience* Hands-on ServiceNow experience (CMDB/AMDB)* Data architecture and data lineage exposure* ITSM/ITIL and asset management knowledge* Strong stakeholder and communication skills If you're a Data BA with strong ServiceNow and data experience looking for a long ...

communication abilities. It's a bonus if you have but not essential Familiarity with ITAM and CMDB practices. ServiceNow experience. SAM certification (e.g., CSAM, ITIL, ISO/IEC 19770). Experience of working in the Banking & Finance sector The extras you'll get: 25 days holiday per year, increasing over ...

Microsoft 365 are essential, along with accuracy in handling high-volume data. Knowledge of project environments, planning, and problem-solving is important. An ITIL Foundation Certificate and experience supporting formal projects would be advantageous. This role will be remote, however requires someone to be based in Scotland with the ability ...

working towards this qualification. Microsoft Certified: Modern Desktop Administrator Associate would be desirable. Any qualification in Microsoft applications, SharePoint or OneDrive would be desirable. ITIL Foundation v4 is desirable. Any other Microsoft qualification would be desirable. Any qualifications in OKTA is desirable. Preferred skills Strong communication skills, able to explain … Microsoft 365 and AD though RDirectory. Basic networking knowledge including an understanding of DNS, DHCP, VPN and Wi-Fi. Familiarity with ServiceNow and ITIL processes (Incident, Request, Change). Basic scripting experience (PowerShell and Excell for automation) Familiarity with IT cloud platforms (Azure AD, Intune, Endpoint Manager, SCCM, Company portal ...

sectors. Knowledge about structured project environments and governance. Strong communication skills and ability to interact with both internal teams and external stakeholders. Understanding of ITIL best practices. Experience with project tools such as MS Project, Asana, Visio. Ideally holding a PRINCE2 Foundation or similar certification. Right to Work ...

VLAN configuration Network segmentation QoS Advanced routing and switching Knowledge of network security principles, load balancing, and cloud networking integration Good working knowledge of ITIL processes Security Clearance Requirements To join us in this role, you must be eligible to obtain Security Check (SC) clearance.This requires: We can accept British ...

delivery of Network discipline Knowledge of industry standards and current technology trends. Understanding of IT operational risk management, project delivery and service methodologies (e.g. ITIL, ISO). PERSON SPECIFICATION Proven IT projects implementation skills. Excellent communication both verbal and written with strong team player mindset and an ability to foster ...

related issues, providing a friendly, professional, and high-quality support experience Logging, diagnosing, and resolving incidents and service requests in line with ITIL processes, escalating to L2/L3 engineers where required Providing hands-on troubleshooting across hardware, software, network, and system issues Managing IT service desk tickets, ensuring timely … ServiceNow, Freshservice, or similar Solid understanding of networking fundamentals (TCP/IP, Wi-Fi, DNS, DHCP) Good awareness of IT security best practices ITIL Foundation and/or Microsoft or CompTIA certifications (desirable, not essential) Strong communication and interpersonal skills, with a customer-first mindset A proactive problem solver ...

integration with DERMS. Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). Cloud/hybrid deployment experience (Azure, AWS). Certifications such as ITIL, Security+, or utility-specific systems training. Scripting/automation skills (Python, Bash, PowerShell) for operational efficiency Key Responsibilities: Deliver L2/L3 support for DERMS … aggregation, forecasting, optimization, scheduling, and dispatch. Participate in 24x7 on-call rotation to handle priority incidents and ensure continuous system availability. Ensure adherence to ITIL processes for incident, problem, and change management Required Qualifications: Bachelor's degree in Electrical Engineering, Computer Science, or related field (or equivalent work experience). ...

aggregation, forecasting, optimization, scheduling, and dispatch. Participate in 24x7 on-call rotation to handle priority incidents and ensure continuous system availability. Ensure adherence to ITIL processes for incident, problem, and change management Required Qualifications: Bachelor's degree in Electrical Engineering, Computer Science, or related field (or equivalent work experience). … integration with DERMS. Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). Cloud/hybrid deployment experience (Azure, AWS). Certifications such as ITIL, Security+, or utility-specific systems training. Scripting/automation skills (Python, Bash, PowerShell) for operational efficiency ...

aggregation, forecasting, optimization, scheduling, and dispatch. Participate in 24x7 on-call rotation to handle priority incidents and ensure continuous system availability. Ensure adherence to ITIL processes for incident, problem, and change management Required Qualifications: Bachelor's degree in Electrical Engineering, Computer Science, or related field (or equivalent work experience). … integration with DERMS. Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). Cloud/hybrid deployment experience (Azure, AWS). Certifications such as ITIL, Security+, or utility-specific systems training. Scripting/automation skills (Python, Bash, PowerShell) for operational efficiency ...

aggregation, forecasting, optimization, scheduling, and dispatch. Participate in 24x7 on-call rotation to handle priority incidents and ensure continuous system availability. Ensure adherence to ITIL processes for incident, problem, and change management Required Qualifications: Bachelor's degree in Electrical Engineering, Computer Science, or related field (or equivalent work experience). … integration with DERMS. Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). Cloud/hybrid deployment experience (Azure, AWS). Certifications such as ITIL, Security+, or utility-specific systems training. Scripting/automation skills (Python, Bash, PowerShell) for operational efficiency ...

experience with ServiceNow, including CMDB/AMDB data models Solid understanding of data architecture and data lineage concepts Knowledge of I TSM/ITIL frameworks and IT asset management Ability to read and interpret technical materials such as scripts or configurations Nice to have Experience in financial services or large … enterprise environments Agile or programme management experience ServiceNow, ITIL, or data visualisation certifications If this is a strong fit, and you can commit to 3 days per week in Glasgow, please apply via the link. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds. ...

show you have a Level 3 service management framework qualification and demonstrate knowledge of the life cycle or capability elements of ITIL (Information Technology Infrastructure Library) - You can understand the core technical concepts related to the role, and apply them with guidance - You can collaborate with user researchers ...