3 of 3 ITIL Jobs in Ashton-under-Lyne

remote 2nd line support and on‐site field engineering. To ensure that digital services are safe, reliable and user‐centred. Establish, embed and maintain ITIL‐aligned processes (Incident, Request, Problem, Change, Knowledge, Asset & Configuration, Major Incident, Service Reporting and Continual Service Improvement). Ensure high‐quality support for the Trust … teams to improve resolution and reduce repeat issues. Maintain strong knowledge sharing, SOPs and self‐service resources to support first contact resolution. Process & Governance (ITIL) Manage ITIL processes (Incident, Request, Problem, Change, Knowledge) and support CAB to ensure safe, governed change. Assets, Security & Leadership Oversee asset and device lifecycle, ensuring ...

remote 2nd line support and on-site field engineering. To ensure that digital services are safe, reliable and user-centred. Establish, embed and maintain ITIL-aligned processes (Incident, Request, Problem, Change, Knowledge, Asset & Configuration, Major Incident, Service Reporting and Continual Service Improvement). Ensure high-quality support for the Trust … teams to improve resolution and reduce repeat issues. Maintain strong knowledge sharing, SOPs and self-service resources to support first contact resolution. Process & Governance (ITIL) Manage ITIL processes (Incident, Request, Problem, Change, Knowledge) and support CAB to ensure safe, governed change. Assets, Security & Leadership Oversee asset and device lifecycle, ensuring ...

lead end‐to‐end IT service delivery, including the Service Desk, remote 2nd line support and on‐site field engineering. You will embed ITIL processes, ensure safe, reliable services and drive improvements across a regional mental health trust. The role requires significant IT service management experience, strong stakeholder engagement ...