1 to 25 of 39 ITIL Jobs in Manchester

Formal IT certifications such as MCSA or multiple MCPs would be highly advantageous. Candidates working towards entry-level qualifications such as CompTIA A+, MSDST, ITIL Foundation or similar are also encouraged to apply. ...

experience. · Familiarity with Jira Service Management or ITSM tools. · Hands-on with CRM systems (e.g., Salesforce, Dynamics). · Knowledge of change control and governance. · ITIL Foundation or similar certification. Personal Qualities We're looking for someone professional, organised, and dependable with a strong sense of ownership. You thrive under pressure ...

macOS. Experience with Azure or AWS cloud environments. Understanding of networking, SAN, and data centre technologies. PowerShell scripting and automation skills. Certifications such as ITIL, MCITP, CCNA. Microsoft 365 administration knowledge. Experience with Agile delivery environments. Familiarity with monitoring/SEIM platforms (PRTG, Sumo Logic). Benefits Ownership ...

maintaining high service standards Work productively to achieve and exceed SLAs, KPIs, and profitability targets Essential Experience & Knowledge Previous experience working on an ITIL-based service desk Basic knowledge of Active Directory configuration and administration Understanding of DNS Basic router configuration and support experience (ideally Cisco, Draytek) Experience with Windows ...

SSRS, Logic Apps, Azure services & BI. Experience with Power Apps, Power Automate, JavaScript or C#. Familiarity with configuring workflows, UI, and system fields. ITIL experience or certification. Experience working with integrated systems and complex environments.. Location & Working Pattern Manchester-based On-site initially, with the potential to move ...

resolve issues related to M365, Active Directory and Windows 11. - Diagnose and resolve network connectivity and troubleshooting issues. - Contribute to technology updates and develop ITIL best practices. - Providing support with additional IT projects. IT Support Engineer Experience/Technologies: - Understanding of Windows 10/11 operating system – Administration and support ...

processes and tools Experience supporting SAP within a manufacturing, logistics, or supply chain environment Understanding of SAP integrations and data governance principles Familiarity with ITIL practices and service management frameworks Degree in Information Systems, Business, or a related field SAP certification(s) in relevant modules desirable but not essential Strong ...

cost efficiency. A collaborative mindset and strong communication skills, with the ability to engage effectively with clients and internal teams. A good understanding of ITIL (V3/V4) processes and service management best practices. Awareness of cloud and end-user services, and how they contribute to operational success. A proactive ...

Azure Experience Proven experience of delivering projects and complex changes Desirable Skills: Advanced Azure Experience: Networking, Configuration, Backup Intune Conditional Access SQL Server Administration ITIL Experience/Best Practices Cyber Essential's and/or 27001 experience As a growing company this role offers progression with a family feel ...

pragmatic engineer who balances hands-on delivery with strategic thinking Nice to Have (But Not Essential) ServiceNow certifications (CSA and/or CAD) ITIL certification Experience across multiple ServiceNow modules — flexibility to learn others is supported Why This Role Stands Out True seniority – global SME for ServiceNow Strategic impact – influence ...

experience building and enforcing technical standards, service governance, and quality frameworks. * Excellent communication, stakeholder management, and cross-functional leadership skills. * Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks. Desirable Formal qualifications in IT service management, quality assurance, or related disciplines. Experience working within sectors requiring ...

experience building and enforcing technical standards, service governance, and quality frameworks. * Excellent communication, stakeholder management, and cross-functional leadership skills. * Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks. Desirable Formal qualifications in IT service management, quality assurance, or related disciplines. Experience working within sectors requiring ...

priorities in fast-paced environments • Experience managing ingestion costs or cloud service optimisation • Confident customer communication Desirable • Integration experience (Mimecast, Darktrace, legacy EDR platforms) • ITIL exposure (change and incident management) • Google Cloud or AWS knowledge • Microsoft security certifications • GIAC, CISSP, CYSA+ or equivalent Leadership Profile You are: • Structured and operationally ...

Services is highly desirable but not essential. Comfortable working in both Agile and Waterfall project environments. Proficiency with Jira and Confluence is preferred. Microsoft, ITIL, or Agile certifications are a plus. Compensation and benefits Base salary of £40-55K DOE + bonus Fully remote role with the option ...

stakeholder engagement skills Ability to operate as a design authority and technical leader Desirable Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Implementation Certifications ITIL Foundation Security Clearance Requirement This role requires SC Clearance eligibility . Applicants must have resided in the UK continuously for the past 5 years and meet ...

consulting environment The ability to engage confidently with senior stakeholders and influence decision-making ServiceNow Certified System Administrator (CSA) certification; implementation certifications preferred ITIL Foundation and a solid understanding of SaaS and on-premise architectures A collaborative mindset, strong communication skills, and a focus on inclusive ways of working Reward ...

develop a multi-disciplinary digital team What Were Looking For Senior leadership experience owning IT across multi-site organisations Strong service delivery and ITIL-aligned operational control Proven cyber security leadership in regulated or sensitive environments Successful delivery of major system or platform implementations Experience managing budgets, suppliers and technical ...

financial sector. Working experience of Security tool sets, e.g. Firewall Assurance, Cloud Access Security Broker (CASB), Cloud Security Posture Management (CSPM) Experience with ITIL processes Working knowledge of ServiceNow and/or Remedy Ticket Management Systems. Security+ Certification, MCSE, MCSA, CISSP, or better Hays Specialist Recruitment Limited acts ...

high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk … processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Key Responsibilities: Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance oversight ...

into a centralised platform. Familiarity with ERP, CRM, and e-commerce environments. Power BI, DAX, and Dynamics experience is beneficial. Experience working in an ITIL environment. Strong documentation, problem-solving, and communication skills. If this sounds like the type of opportunity that excites you and you want to be part ...

project management methodologies (PRINCE2, OGC). * Leadership skills to motivate, develop, and guide multi-skilled teams. * Relevant certifications (CTPM, ECS, SMSTS; PRINCE2, BICSI, ITIL, MSP desirable). Benefits: Challenging and supportive environment, career development, and commitment to diversity and inclusion. Apply now for full details. @mecscomms: uniting opportunity with ambition ...

practices Experience with Infrastructure as Code (CloudFormation or Terraform) Strong Linux skills scripting experience desirable Nice to have: ISO27001 experience Containers (ECS, Kubernetes, Docker) ITIL/structured service management experience This is a great opportunity to work on a large-scale, impactful cloud platform with real-world significance. Apply ...

controls, and audit readiness frameworks What we're looking for: Proven experience building or transforming an IT Asset Management (ITAM) capability Strong knowledge of ITIL and Service Management practices Experience working with CMDB platforms (e.g., Helix) Understanding of CIS Controls and security governance Ability to operate strategically while remaining hands ...

controls, and audit readiness frameworks What we're looking for: Proven experience building or transforming an IT Asset Management (ITAM) capability Strong knowledge of ITIL and Service Management practices Experience working with CMDB platforms (e.g., Helix) Understanding of CIS Controls and security governance Ability to operate strategically while remaining hands ...

. Compliance & Risk Knowledge of security and compliance frameworks such as NIST CSF, ISO 27001/27002, PCI-DSS, SOC 2 . Understanding of ITIL, risk management frameworks, and enterprise security governance processes. Agile Delivery Experience working in Agile environments (Scrum/Kanban) using Jira/Confluence. Familiarity with security ...