1 to 25 of 77 ITIL Jobs in Manchester

desirable. Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: Microsoft Certified: Azure Fundamentals Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure DevOps Engineer Expert ITIL Foundation Certification Agile Ways of working What's on Offer Competitive salary in the upto £95K per annum Permanent position offering job stability and career growth opportunities. Generous holiday leave More ❯

interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready More ❯

interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready More ❯

recovery sectors Experience with Salesforce Experienced in working with VMWare, HyperV and containerised virtualised environments Experience of Ansible, Terraform or similar mass automation tools Awareness of security frameworks and ITIL best practices Strong problem-solving, analytical and writing skills Comfortable working independently or as part of a team Training/Coaching end-users in Microsoft best practices BENEFITS Secure reserved More ❯

system updates, patches, and maintenance activities as required. Support office-based and remote employees with their IT needs. Ensure compliance with company IT policies and security protocols. Understanding of ITIL best practice Excellent telephone manner and professional demeanor Experience of using call logging software and managing tickets within that software Knowledge of Microsoft based operating systems with emphasis on Windows More ❯

system updates, patches, and maintenance activities as required. Support office-based and remote employees with their IT needs. Ensure compliance with company IT policies and security protocols. Understanding of ITIL best practice Excellent telephone manner and professional demeanor Experience of using call logging software and managing tickets within that software Knowledge of Microsoft based operating systems with emphasis on Windows More ❯

Dell EqualLogic & NetApp SANs Microsoft Windows Server ADFS, SSO, MFA Microsoft Exchange Server Office 365 Windows VDI, VMware Horizon Cisco certification (CCNA, CCNP, CCIE etc.) Capacity monitoring and planning ITIL AWS and or Azure (desirable) Personal and other skills Able to manage complexity: Accepts and works with ambiguity and complexity; Learns from past experiences and translates this into action; Shares More ❯

Knowledge: A minimum of one years recent experience working in a technical help desk or IT service desk role. Familiarity with key IT concepts and commonly used terminology. Previous ITIL experience is desirable. Previous customer service training is desirable. Experience with shift working, including unsociable hours, is desirable. Competencies and Skills: Excellent interpersonal, written, and verbal communication skills. Ability to More ❯

Certified (Associate/Professional), MCSA, Linux LPIC-1 (all advantageous) Experience: Background in field-based or customer-facing support roles Experience supporting medium to large enterprise environments Familiarity with ITIL-aligned environments Ability to manage multiple priorities and tight deadlines Technical Skills: Windows Server (Apply online only)), Microsoft 365, Azure Linux OS knowledge Networking: TCP/IP, DNS, DHCP, VPNs More ❯

ability to troubleshoot and resolve issues independently, or escalate appropriately A collaborative mindset, comfortable working in a dynamic, fast-paced environment Knowledge of AWS, Datadog, Splunk (VictorOps) Familiarity with ITIL processes (or similar support frameworks) Experience working within regulated environments Experience with KPI/Dashboard reporting and maintaining activity reports Proven ability to manage incident handovers effectively Microsoft, CompTIA, or More ❯

and system management skills. Scripting - proficiency in Bash, Python, and YAML for automation and integration tasks. Security Practices - patch management, vulnerability remediation, and hardening processes. Process Alignment - knowledge of ITIL-aligned Incident, Change, and Problem Management processes. Nice to have Kubernetes - automation of container platform deployment and configuration. Terraform - infrastructure provisioning and infrastructure-as-code practices. VMware - automation of VM More ❯

and system management skills. Scripting proficiency in Bash, Python, and YAML for automation and integration tasks. Security Practices patch management, vulnerability remediation, and hardening processes. Process Alignment knowledge of ITIL-aligned Incident, Change, and Problem Management processes. Nice to have Kubernetes automation of container platform deployment and configuration. Terraform infrastructure provisioning and infrastructure-as-code practices. VMware automation of VM More ❯

and system management skills. Scripting – proficiency in Bash, Python, and YAML for automation and integration tasks. Security Practices – patch management, vulnerability remediation, and hardening processes. Process Alignment – knowledge of ITIL-aligned Incident, Change, and Problem Management processes. Nice to have Kubernetes – automation of container platform deployment and configuration. Terraform – infrastructure provisioning and infrastructure-as-code practices. VMware – automation of VM More ❯

systems integration testing, Provide point of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes, Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring these are cleared or mitigated More ❯

configuration and management iSCSI SAN technology, Dell EqualLogic & NetApp SANs Microsoft Windows Server ADFS, SSO, MFA Microsoft Exchange Server Office 365 Windows VDI, VMware Horizon Capacity monitoring and planning ITIL AWS and or Azure (desirable) Personal and other skills Able to manage complexity: Accepts and works with ambiguity and complexity; Learns from past experiences and translates this into action; Shares More ❯

SAN technology, Dell EqualLogic & NetApp SANs Microsoft Windows Server ADFS, SSO, MFA Microsoft Exchange Server Windows VDI, VMware Horizon Cisco certification (CCNA, CCNP, CCIE etc.) Capacity monitoring and planning ITIL AWS and or Azure (desirable) About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters More ❯

and system management skills. Scripting – proficiency in Bash, Python, and YAML for automation and integration tasks. Security Practices – patch management, vulnerability remediation, and hardening processes. Process Alignment – knowledge of ITIL-aligned Incident, Change, and Problem Management processes. Kubernetes – automation of container platform deployment and configuration. VMware – automation of VM lifecycle and integration into deployment workflows. GitOps workflows, CI/CD More ❯

and occasionally to Germany • Valid UK driving licence • Familiarity with IT service platforms (e.g., ServiceNow), Windows environments, and mobile technologies is desirable • Understanding of LAN/WAN infrastructure and ITIL principles is advantageous What to Expect If your application is successful, you'll first have a conversation with a member of our Talent team. Shortlisted candidates will then be invited More ❯

and system management skills. Scripting – proficiency in Bash, Python, and YAML for automation and integration tasks. Security Practices – patch management, vulnerability remediation, and hardening processes. Process Alignment – knowledge of ITIL-aligned Incident, Change, and Problem Management processes. Kubernetes – automation of container platform deployment and configuration. VMware – automation of VM lifecycle and integration into deployment workflows. GitOps workflows, CI/CD More ❯

to manage multiple priorities and meet deadlines in a fast-paced environment. Team Collaboration: Proven ability to build rapport with clients and collaborate effectively with internal teams. Industry Standards: ITIL certification is required. Ticketing System Proficiency: Experience with Jira Service Management or a similar ticketing system. Experience: Minimum 5 years of experience in software client support. Interested? Apply directly through More ❯

languages (Bash, PowerShell, Python). Ability to lead cross-functional teams and manage stakeholder expectations. Preferred technical and professional experience Experience with containerization technologies (Docker, Kubernetes). Familiarity with ITIL processes and Integrated Service Level Management. Knowledge of networking protocols and best practices. Background in software development or IT consulting. Expertise in migration tools (AWS Migration Hub, AWS Server Migration More ❯

numeracy, analytical and reporting skills A valid driving license is essential as travel will be required to other offices Travel expected to other offices Desirable: Qualifications: Certification from Microsoft ITIL V3/4 Foundation Qualification Working knowledge of Service Now Customer Service Experience More ❯

key and certificate management* Understanding of Unix/Windows environments* Strong attention to detail and ability to work under pressure* Excellent communication and stakeholder management skills Nice to Have * ITIL Foundation certification* Security or project management certifications* Experience with tools like JIRA, Confluence, SharePoint* Background in incident responseand risk management Benefits * Salary up to £41,000 depending on experience* Pension More ❯

Principles and practices of information systems as applied to a large and diversified public organization. Perform Software Installation, diagnostics, and repair. Network Analysis and Troubleshooting. Principles and practices of ITIL standards. Work cooperatively with users to provide basic direction and instruction with computer applications and systems. Maintain confidential data and information. Analyze problems; identify alternative solutions, project consequences of proposed More ❯

advantageous. Knowledge of system development methodologies such as Agile, DevOps, etc. Ability to estimate the financial impact of technology solutions. Ability to quickly understand new and emerging technologies. Preferably ITIL or IBCS certified or willing to pursue certification. Excellent communication skills for engaging with senior stakeholders and building relationships. Flexible, curious, and innovative mindset. If your experience doesn't perfectly More ❯