1 to 25 of 95 ITIL Jobs in Manchester

Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for More ❯

Optional Skills Azure (AD, IaaS, PaaS) Microsoft Dynamics (2012AX or D365) Office365 administration Experience with Octopus Deploy or similar deployment tools Knowledge of ITIL practices and certification Interested? Apply Now! 📧 Send your resume to: sowmya@us3consulting.nl 🔁 Not a fit for you? Share this with someone in your network who might More ❯

working in a technical support and/or customer service environment Experience working to SLA and KPI measures Self-motivated with strong service ethic ITIL Foundation (desirable) Experience of branch-based retail or wholesale distribution environment (desirable) Technical Skills and Experience Desktop tools and general hardware and software knowledge Microsoft More ❯

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯

IT environments. Deep expertise in administering and securing Microsoft 365, Azure, and related cloud platforms. Demonstrable experience in regulated or compliance-heavy industries (e.g., ITIL, Cyber Essentials). Strong working knowledge of: Active Directory, Intune, AutoPilot, Defender for Endpoint LAN/WAN, network routing, Cisco/Meraki, firewalls Email security More ❯

towards a professional qualification in IT or a related degree (preferred) Strong knowledge of desktop and server platforms (essential) Proven experience operating in an ITIL framework (essential) Strong understanding of IT infrastructure and technical diagnostic skills (essential) Strong customer service skills (essential) Proven experience in knowledge sharing and creating knowledge More ❯

/3rd line support role within a technical support desk or MSP Strong knowledge of desktop and server platforms Proven experience operating in an ITIL framework Strong understanding of IT infrastructure and technical diagnostic skills Strong customer service skills Proven experience in knowledge sharing and creating knowledge base articles Broad More ❯

/3rd line support role within a technical support desk or MSP Strong knowledge of desktop and server platforms Proven experience operating in an ITIL framework Strong understanding of IT infrastructure and technical diagnostic skills Strong customer service skills Proven experience in knowledge sharing and creating knowledge base articles Broad More ❯

Analyst or an industry practitioner. Concise written and oral communication. O365 toolset specifically Power Automate (Flows), Power BI and SharePoint. Service Management frameworks (e.g. ITIL). An understanding of Payroll & HR. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices More ❯

remote access programs. Mobile device management. Desirable: Knowledge of the property industry. Microsoft Azure, System backups, Active directory, Adobe suite, Citrix, SQL, VOIP, SharePoint ITIL Responsibilities: First point of contact, provide technical support to Internal and external users. Diagnose and resolve hardware and software issues using standard support methods (Remote More ❯

. Experience supporting global, remote-first teams across multiple time zones. Knowledge of MDM solutions (Intune, Jamf, etc.) for securing BYOD setups. Familiarity with ITIL best practices (incident, problem, change management). Excellent communication skills – able to explain technical issues to non-technical users. Payments/fintech industry experience is More ❯

JavaScript, GlideScript, Angular/React, REST/SOAP APIs). • Strong experience in designing and implementing custom ServiceNow applications and workflows. • Solid understanding of ITIL processes and their application within ServiceNow. • Excellent problem-solving and analytical skills. • Strong communication and stakeholder management skills. • Must be a British Citizen. • Must be More ❯

JavaScript, GlideScript, Angular/React, REST/SOAP APIs). • Strong experience in designing and implementing custom ServiceNow applications and workflows. • Solid understanding of ITIL processes and their application within ServiceNow. • Excellent problem-solving and analytical skills. • Strong communication and stakeholder management skills. • Must be a British Citizen. • Must be More ❯

JavaScript, GlideScript, Angular/React, REST/SOAP APIs). • Strong experience in designing and implementing custom ServiceNow applications and workflows. • Solid understanding of ITIL processes and their application within ServiceNow. • Excellent problem-solving and analytical skills. • Strong communication and stakeholder management skills. • Must be a British Citizen. • Must be More ❯

on-premise security capabilities. Experience with common information security management frameworks, such as International Standards Organization (ISO) 2700X, NIST, CIS, the IT Infrastructure Library (ITIL), Control Objectives for Information and Related Technology (COBIT), Critical Security Controls for Effective Cyber Defense, or the ISF Standard of Good Practice/IRAM2. Awareness More ❯

SAN, NAS). Proficient in VMware ESXi and VMware vCenter. Desirable Experience working in an MSP or Professional Services organisation, with an understanding of ITIL principles and change management processes. Knowledge of storage solutions including Dell EMC. Experience with hyper-converged infrastructure (HCI), including VxRail, VMware vSAN and Nutanix. Hands More ❯

SAN, NAS). Proficient in VMware ESXi and VMware vCenter. Desirable Experience working in an MSP or Professional Services organisation, with an understanding of ITIL principles and change management processes. Knowledge of storage solutions including Dell EMC. Experience with hyper-converged infrastructure (HCI), including VxRail, VMware vSAN and Nutanix. Hands More ❯

years recent experience working in a technical help desk or IT service desk role. Familiarity with key IT concepts and commonly used terminology. Previous ITIL experience is desirable. Previous customer service training is desirable. Experience with shift working, including unsociable hours, is desirable. Competencies and Skills: Excellent interpersonal, written, and More ❯

PowerApps, Power Automate, and Power BI. SQL DBA and Azure-hosted service management skills are a bonus. An understanding of IT service methodologies (e.g., ITIL) and information security best practices. Proven ability to deliver technical solutions tailored to business needs. Stakeholder engagement skills at all organisational levels, including senior executives. More ❯

sufficient number of applications. Person Specification Qualifications Educated to Masters degree level (or equivalent) in an IT or other relevant discipline or relevant experience. ITIL Service Management Foundation certification. Agile Change Management or equivalent Agile certification. Experience Demonstrable experience in managing product releases or projects with multiple contributors and delivering More ❯