6 of 6 ITIL Jobs in Bedford

Job Description: We have an excellent opportunity at our client site in Bedford for an experienced Desktop Engineer. Requirements: Good IT working experience in an ITIL environment at least 3-5 yearsDetail oriented and highly organised.Accredited education in Information Technologies, qualified IT Specialist or equalExperience in IT support for current Microsoft, Apple and Android hardware and operating systemsGood knowledge of More ❯

Support experience (or relevant degree) Knowledge of JavaScript, HTML, CSS, APIs Strong communication & problem-solving skills Customer-focused, logical, calm under pressure Nice to have: Low-Code, SaaS, DevOps, ITIL, Software Testing This is an exciting chance to build your career in tech with clear progression in a fast-growing SaaS business, offering hybrid working with 1 day a week More ❯

You should be adept at: Configuring and monitoring advanced security technologies. Providing exceptional IT support and understanding the nuances of cyber defence. Managing security-related tickets efficiently, adhering to ITIL practices and SLAs. Company Benefits: 30 days annual leave plus 1 additional day within 2 weeks of your birthday. Comprehensive healthcare package, including 24-hour GP service, in-patient/ More ❯

resolve 2nd line technical issues across desktops, servers, and end-user devices - Monitor and maintain client IT systems (patching, updates, performance tuning) - Support incident, change, and problem management processes (ITIL-aligned) - Collaborate with Tier 1 & Tier 3 engineers, sharing knowledge and best practice - Provide excellent customer service and build strong client relationships - Contribute to security, compliance, and service quality improvements … What we’re looking for: - 3+ years’ IT support experience (MSP environment preferred) - Knowledge of Microsoft 365/Azure, Windows OS, networking, and security - Familiarity with ITIL processes and monitoring tools (e.g. SolarWinds, NinjaOne) - Strong troubleshooting, analytical, and communication skills - Relevant certifications (Microsoft 365/Azure, ITIL Foundation) desirable Perks & Benefits: - 23 days’ holiday + birthday off (rising with service More ❯

across Azure, M365, Exchange, Intune, and virtualised environments. - Design and implement automation scripts and workflows using PowerShell and Power Platform to reduce manual effort and improve service efficiency. - Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. - Serve as technical lead on strategic internal and customer-facing projects. - Collaborate with architecture and delivery teams to design scalable, secure … years demonstrable experience of implementing, managing and maintaining a mix of the essential technical skills listed above in an Enterprise environment for global clients. - Azure Administrator AZ-104 - ITIL® Foundation Certificate in IT Service Management Essential Technical Skills - Strong Tanium expertise, Endpoint and Server - Strong Okta expertise - Strong Sailpoint expertise - Strong Proofpoint expertise - Expert knowledge of Microsoft 365 and Exchange More ❯

Customer Support Engineer, application Support, Software Support, Low-Code, Web Development, software Development, HTML, CSS, JavaScript, APIs, SAAS, DevOps, PHP., Computer Science Graduate, Software Testing, A/B testing, ITIL We are partnering a Leading SAAS Company who are building a Customer Support Team/Software Support Team where you'll support low-code workflow applications on their Intelligent SAAS … and with colleagues. Desirable Skills and Knowledge Coding and Scripting An understanding of the following is desirable: Javascript CSS APIs Relational databases Process management and business workflows Knowledge of ITIL or ideally hold ITIL Foundation certification is advantageous. Previous Experience: The following experience is advantageous Low-code application building, Web Development (can include coursework undertaken as an undergraduate or similar More ❯