Bedford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
MCSE certification Hands-on experience with at least three of the following: Exchange, ADFS, Azure AD, Citrix, Office 365, patching, email security Familiarity with ITIL or structured service environments Please do not apply if you lack experience in higher education or proven experience migrating Exchange on-premise to Exchange Online. More ❯
Luton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
MCSE certification Hands-on experience with at least three of the following: Exchange, ADFS, Azure AD, Citrix, Office 365, patching, email security Familiarity with ITIL or structured service environments PLEASE DO NOT APPLY IF YOU DO NOT HAVE EXPERIENCE IN HIGHER EDUCATION OR PROVEN EXPERIENCE IN MIGRATING EXCHANGE ON-PREMISE More ❯
Spearhead service transition for key strategic projects, including POS systems, QSR solutions, and legacy risk reduction. Ensure IT service continuity and excellence by leveraging ITIL principles and monitoring key performance indicators. Work with managed service providers (MSPs) to ensure network uptime and operational efficiency. Provide strong leadership to the technologyMore ❯
Entra Cloud migrations Experience needed Minimum 5 years' experience in similar roles. Experience working in an SME environment with circa 1000+ users. Experience with ITIL qualifications and industry certifications such as MCSE. Outstanding problem-solving and troubleshooting skills. Experience with ISO27001:2022. Experience with Windows Server cloud migrations. Hays Specialist More ❯
Minimum 5 years' experience in similar roles Experience of working in an SME environment with circa 1000+ users Experience working with and/or ITIL qualifications Hold industry relevant qualifications such as MCSE Outstanding problem solving and troubleshooting ability ISO27001:2022 experience Windows server cloud migrations Hays Specialist Recruitment Limited More ❯
tools including SIEM, IDS, antivirus, vulnerability management platforms, and Microsoft Azure security solutions Familiarity with the MITRE ATT&CK framework Experience working in an ITIL-based service management environment How you’ll be rewarded: 26 days Annual Leave + Bank Holidays + Wellness days Private Medical Wellness Allowance - £500 Season More ❯
tools including SIEM, IDS, antivirus, vulnerability management platforms, and Microsoft Azure security solutions Familiarity with the MITRE ATT&CK framework Experience working in an ITIL-based service management environment How you’ll be rewarded: 26 days Annual Leave + Bank Holidays + Wellness days Private Medical Wellness Allowance - £500 Season More ❯
with strong documentation and stakeholder management skills; capable of building relationships across development teams, business users, and external vendors. Highly methodical with experience in ITIL frameworks, change management, and a focus on continuously improving systems and processes. Skilled in API onboarding, FIX messaging, market connectivity protocols, and supporting high-frequency More ❯
with strong documentation and stakeholder management skills; capable of building relationships across development teams, business users, and external vendors. Highly methodical with experience in ITIL frameworks, change management, and a focus on continuously improving systems and processes. Skilled in API onboarding, FIX messaging, market connectivity protocols, and supporting high-frequency More ❯
Bedford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
architectures and supporting technologies Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical More ❯
Luton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
architectures and supporting technologies Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical More ❯
Automate and streamline service requests and remediation processes. Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments. Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management). Participate in on-call weekend rota and lead technical projects. Technical Skills: Professional Attributes: Strong problem-solving, detail-oriented More ❯
MEDITECH Health Information System. University degree or relevant experience in InformationTechnology/Systems, health-related field or equivalent, Project Management experience preferred: PMP, ITIL or another Health Informatics Certificate an asset. Strong communication skills, written and verbal; very high degree of professionalism. Highly organized, able to multi-task as More ❯
PC imaging and deployment tools (SCCM, InTune) Confident working with Dell, Lenovo, HPE trade floor hardware Excellent troubleshooting and communication skills Strong grasp of ITIL processes Familiarity with market data and trading apps is a nice-to-have You’ll be the calm in the storm — someone who can diagnose More ❯
PC imaging and deployment tools (SCCM, InTune) Confident working with Dell, Lenovo, HPE trade floor hardware Excellent troubleshooting and communication skills Strong grasp of ITIL processes Familiarity with market data and trading apps is a nice-to-have You’ll be the calm in the storm — someone who can diagnose More ❯
software Firewalls and data recovery tools Exposure to implementation and maintenance of privileged access management solutions. Experience with troubleshooting Windows, Mac and ChromeOS MCP, ITIL, CompTIA, CDRE Certifications an asset A passion for discovering the answer to never-before-seen complex puzzles and question Thrives working in a high-stakes More ❯
English language Excellent organizational skills and ability to troubleshoot remotely At least 3 years of experience in an IT support organization. Strong understanding of ITIL incident management, including upholding SLAs and communication to end users Strong knowledge of Microsoft and OS X based operating systems, as well as computer imaging More ❯
infrastructure tasks to reduce manual effort Liaise and manage vendor relationships (e.g., IBM, DELL, Broadcom) Manage risk and cost associated with infrastructure services Support ITIL-aligned change, incident, and problem management processes Ensure service quality and compliance with internal security, audit, and risk requirements Collaborate with stakeholders across business and More ❯
infrastructure tasks to reduce manual effort Liaise and manage vendor relationships (e.g., IBM, DELL, Broadcom) Manage risk and cost associated with infrastructure services Support ITIL-aligned change, incident, and problem management processes Ensure service quality and compliance with internal security, audit, and risk requirements Collaborate with stakeholders across business and More ❯
Serenova telephony system Managing and improving the Jira ticketing system Managing IT assets and lifecycle Overseeing NHS.net email aliases Supporting compliance with ISO27001 and ITIL, and assisting with audits Supporting information security policies and procedures Administering Microsoft 365, Entra ID, Autopilot, Intune, and Defender Managing user accounts, permissions, and access More ❯
Luton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Clear, confident communication and a solutions-focused mindset Familiarity with Azure DevOps, CI/CD pipelines, or infrastructure-as-code (e.g., Terraform) Experience with ITIL practices and hybrid cloud environments (AWS/GCP) #J-18808-Ljbffr More ❯
Bedford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Clear, confident communication and a solutions-focused mindset Familiarity with Azure DevOps, CI/CD pipelines, or infrastructure-as-code (e.g., Terraform) Experience with ITIL practices and hybrid cloud environments (AWS/GCP) #J-18808-Ljbffr More ❯
and managing projects. Ability to gather requirements from stakeholders and execute them, acting as a liaison with developers when needed. Strong problem-solving skills. ITIL experience is a plus. Certified ServiceNow Administrator is a plus. Respectful and clear communication skills are essential. A sense of self, capabilities, limitations, humor, and More ❯
etc. Experience coordinating tasks and managing projects. Ability to gather requirements from stakeholders and work with developers to implement solutions. Strong problem-solving skills. ITIL experience is a plus. Certified ServiceNow Administrator is a plus. Respectful and clear communication skills are essential. A positive attitude, self-awareness, humility, and a More ❯
be able to demonstrate proven experience in a similar Desktop Support/IT Engineer type position previously - ideally 2nd line and above. Knowledge of ITIL & Cisco would be preferred and candidates must have knowledge of O365, Networks, Troubleshooting & MS Intune. Strong experience of supporting Mobile devices (Android/iOS) and More ❯