Deep knowledge of Windows Server, Active Directory, Azure services, Microsoft Intune, and Microsoft 365 security & compliance platforms. Strong experience managing SLAs, escalations, and incident/problem workflows. Familiarity with ITIL frameworks and ISO compliant environments. Preferred Qualifications: Microsoft certifications (e.g., Azure Administrator/Architect, Windows Server, M365 Security). Experience with monitoring tools and backup/recovery systems (e.g., Veeam More ❯
Desktop OS, Server OS, Hyper-V, Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation is desirable but not essential One of CCNA, VCP, NCDA is desirable. Can do attitude and willingness to collaborate, team player mindset. Please be aware this advert will More ❯
strategy, values and core behaviours. Strong analytical skills. Ability to create, interpret and present data effectively. Sound level of technical understanding. Experience of working with IT Service Management toolset. ITIL v3/v4 Foundation Desirable: Knowledge of operating IT systems within Government environments ITIL Intermediate qualified in Service Transition and/or Release Control Validation Experience of working with ServiceNow More ❯
skills and solid understanding of networking, storage, and enterprise security. Experience working in or with data centres, including hardware installation and support. Desirable certifications: VCP, CCNA, Microsoft, Azure Architect, ITIL v4. Why Join Us? Be part of a team that's earned 14+ industry awards in the past five years. Access structured training, certifications, and career development. Thrive in a More ❯
only) Experience in VMware platforms & SAN/Backup Storage. Knowledge of database concepts, object and data modelling techniques and design principles and of database architectures, software and facilities. Agile & ITIL Foundation level/relevant experience. Familiarity working in Public Sector or Defence secure environments . To apply, please submit your latest CV for review. More ❯
maintain Project Defect Log Create and maintain OAT Defect Log Defect Metrics Final Test Report Required Skills & Experience: ISEB Foundation in Software Testing ISEB Practitioner Certificate in Software Testing ITIL Foundation in Service Management Creation and use of Macros & Automation scripts Experience of working with AGILE methodology Unit testing & UAT experience System and Application test experience Integration & Regression test experience More ❯
business impact. Skills and Experience: Knowledge and proven experience of User Access Management Detailed knowledge and experience of working in a user management role within an IT services organisation. ITIL V3 Service Management qualified, or prepared to achieve qualification Strong customer service and time management skills Good analytical skills and the ability to demonstrate systematic thought processes A strong team More ❯
Bletchley, Buckinghamshire, United Kingdom Hybrid / WFH Options
Summer Browning Associates
active SC clearance and possess a proven background in Change and Release Management, along with the following qualifications: Skills and Experience: Experience of working with IT Service Management toolset. ITIL v3/v4 Foundation Knowledge of operating IT systems within Government environments. Experience with ServiceNow. Experience of ISO9001, ISO 20000 & ISO27001 ITIL Intermediate qualified in Service Transition and/or More ❯
Service Desk Manager/Service Delivery/ITIL/Service Management/Permanent/Milton Keynes/up to £50,000pa + bonus/Onsite Overview Vivo Talent is working with an award-winning, fast growing technology business who are looking to add to their team. They're looking for an experience Service Desk Manager who is confident in their … stakeholders to align service delivery with business objectives. Support vendor management, contract negotiations and cost efficiency efforts. Requirements: Extensive experience working within IT Service Desk Management Strong knowledge of ITIL processes and service management. Proven success improving CSAT/NPS and managing KPIs/SLAs. Excellent leadership, customer service and strategic thinking skills. Experience in MSP, telecoms or networking environments … desirable) Service Desk Manager/Service Delivery/ITIL/Service Management/Permanent/Milton Keynes/up to £50,000pa + bonus/Onsite Service Desk Manager/Service Delivery/ITIL/Service Management/Permanent/Milton Keynes/up to £50,000pa + bonus/Onsite Service Desk Manager/Service Delivery/ITIL/ More ❯
