2 of 2 ITIL Jobs in Bromley

Specification Qualifications Essential Educated to or with experience equivalent to a degree level qualification Recognised professional IT qualification or certification (e.g. BCS, CCNA, CISSP, ITIL or equivalent). Training Essential Evidence of Continuing IT Professional Development Desirable Recruitment and Performance Management training Specifica Skills Essential Knowledge & experience ...

role acts as the bridge between Trading, Group Technology, and external suppliers, ensuring services meet business requirements while driving operational excellence, automation, and ITIL best practices. Location: London (Mayfair), 3 days per week on-site, with occasional travel to Aalborg and Antwerp. Key Responsibilities Own service performance, SLAs, OLAs, reporting … governance across Trading Infrastructure. Lead Major Incident Management (P1/P2), stakeholder communications, root cause analysis, and service recovery. Govern ITIL processes including Incident, Problem, Change, Configuration, and Service Request Management. Maintain CMDB accuracy, service mapping, and dependency management to support operations and governance. Drive Post-Incident and Post-Change ...