Camberley, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
to align IT support with business goals Candidate Profile: Proven experience in a Service Delivery Manager or similar IT leadership role Strong knowledge of IT service management best practices (ITIL or similar frameworks) Essential hands-on experience with ServiceNow Familiarity with Jira , Microsoft 365, and general service desk operations Excellent communication and team leadership skills Strong organisational, problem-solving, and More ❯
change leadership. Excellent communication, presentation, and problem-solving abilities. Familiarity with vendor certifications (Networks, Compute, Storage, Virtualisation) and design qualifications (TOGAF or equivalent) is a plus. Solid understanding of ITIL and Agile/Waterfall methodologies. What We Offer: At Telent, you'll find a career full of growth opportunities across sectors, roles, and technologies. We champion an inclusive culture where More ❯
Outlook, Microsoft Excel Call handling/telephone-based customer service/customer service assistant experience is welcomed Successful experience of working in a team and working on your own ITIL Aware (Desirable but not essential) Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and More ❯
production Oracle database issues in a timely manner. • Deal with change requests and end-user queries for the systems that you will be the primary DBA for. • Knowledge of ITIL procedures and best practices • Experience of working within a regulated/corporate environment, preferably in financial services • Oracle 19c/23ai databases on ASM/RAC on Linux/Exadata More ❯
