18 of 18 ITIL Jobs in Surrey

in ERP related administration and support roles Must be able to attain and hold National Security Vetting to a minimum of SC level Desirable ITIL, CISA, CISSP an advantage but not required Expertise in incident management, troubleshooting, and system performance monitoring Experience with SAP S/4HANA Public Cloud edition More ❯

customer service business processes Skilled in requirements analysis, functional and technical design, testing, and agile methodologies Strong analytical and problem-solving abilities Knowledge of ITIL (preferred) Technical Proven expertise as a ServiceNow Application Manager or Consultant Advanced knowledge of workflows, UI policies, business rules, flow designer, ACLs and integration hub More ❯

a fast-paced environment. Desirable Skills: Experience with satellite or telecommunications systems. Certifications such as CCNA, MCSE, or AWS Certified Solutions Architect. Knowledge of ITIL processes and frameworks. Experience with scripting or automation tools (e.g., PowerShell, Bash, Ansible). What We Offer: Competitive salary and benefits package. Flexible working options. More ❯

/3rd Line Support and be confident working deskside/Server Room on Networks, Infrastructure and Laptops. Responsibilities: Working with Third Parties Familiarity with ITIL processes and ITSM systems Experience in both Deskside and Network Support Active Directory Office 365 BAU and Project Work On Site If this could be More ❯

confident working deskside/Server Room on Networks, Infrastructure and Laptops. You will have experience of the following: Working with Third Parties Familiarity with ITIL processes and ITSM systems Experience in both Deskside and Network Support Active Directory Office 365 BAU and Project Work On Site If this could be More ❯

SCCM or similar tools) Good understanding of TCP/IP, DNS, DHCP, and general networking concepts Experience supporting hybrid cloud environments and working within ITIL frameworks Copilot Experience Please make an application if you feel this position may be relevant. More ❯

Intune, Autopilot, Defender). Familiarity with DevOps tools (Azure DevOps, Git, CI/CD). Azure certifications (Azure Administrator, Solutions Architect) preferred. Knowledge of ITIL service management is a plus. If role sounds of interest, do not hesitate to submit your CV More ❯

Skills/Requirements Ideally around 5 years of experience in cybersecurity or a related field. Knowledge of security frameworks and standards (e.g., ISO 27001, ITIL, NIST). Experience with security tools and technologies (e.g., firewalls, IDS/IPS). Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. More ❯

Skills/Requirements Ideally around 5 years of experience in cybersecurity or a related field. Knowledge of security frameworks and standards (e.g., ISO 27001, ITIL, NIST). Experience with security tools and technologies (e.g., firewalls, IDS/IPS). Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. More ❯

looking for a candidate to start in this role early to mid June. Requirements: Experience: 5+ years in a similar role, strong knowledge of ITIL framework and best practices, proficient in service desk software and ITSM tooling, Microsoft 365, Microsoft Intune, PC setup and configuration, understanding of Windows server technologies … to non-IT staff, calm under pressure, not afraid to roll up your sleeves and get stuck in. Qualifications: Degree level education or equivalent. ITIL v4 Foundation is desirable. Personal Qualities: Excellent communicator, delivery-focused, self-motivated, able to work with minimal supervision, methodical and structured approach to problem-solving … desk that is globally dispersed across the group. Training and Development: Ensure team members are adequately trained in their roles and encourage cross-training. ITIL Best Practices: Implement ITIL best practices to optimize service delivery to the group. Incident Management: Own incident and problem management, seeing issues through to resolution. More ❯

least 5 years of senior-level customer service experience. Strong interpersonal, leadership, and stakeholder relationship skills. Excellent communication, translating IT issues into business terms. ITIL Foundation Level certification preferred. Strategic thinking with actionable delivery. Ability to travel to main office locations as needed. Behaviours: Strategic, detail-oriented, and customer-focused. More ❯

vision, strategy, and roadmap for the Service Management Office (SMO) in alignment with organizational goals, establishing and enforcing IT service management policies based on ITIL, and managing the service portfolio. Identifying opportunities for continuous improvement, leading and mentoring the SMO team, and collaborating with IT and business leaders to ensure … field; advanced degree preferred. Requirements: Strong experience in IT service management, with at least a few years in a leadership role. Extensive experience with ITIL framework and certifications (e.g., ITIL Foundation, Intermediate, or Expert). Hands-on experience with ITSM tools (e.g., ServiceNow, JIRA Management). Preferred Skills: Strong leadership … capabilities. Proven ability to design and implement service management strategies. Analytical and decision-making skills with a focus on continuous improvement. Strong understanding of ITIL, Agile, and DevOps methodologies. Exceptional organizational skills and ability to prioritize effectively in a dynamic environment. Customer-centric approach to IT service delivery and support. More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

growth and success. Qualifications Education and Experience: A minimum of a 3-year Diploma/Degree in a relevant field of study. ITIL (Information Technology Infrastructure Library) certification is required to demonstrate expertise in managing IT services, aligning IT processes with organizational needs and ensuring efficient service delivery. A minimum More ❯

Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people More ❯

Lens and Kinect. Coding & Automation: Proficiency in scripting languages (Python, Bash, YAML), code versioning tools, and developing scalable, efficient automation in production environments. ITSM, ITIL & Service Improvement: Strong understanding of IT service management, ITIL frameworks, and continual service improvement methodologies. Certifications & Communication: AWS certification preferred (e.g., AWS Solutions Architect, AWS More ❯

functional delivery, collaborating with Estates, IT Services, senior leadership, and third-party vendors to ensure seamless alignment between IT and Estates methodologies - including RIBA, ITIL, and both Waterfall and Agile delivery approaches. Key Responsibilities: Lead IT workstreams within major Estates programmes, ensuring delivery against project goals, budgets, and organisation-wide … through the full project lifecycle. What We're Looking For: Proven experience managing IT delivery within complex estates or construction environments. Strong knowledge of ITIL, PRINCE2, Agile, and Waterfall methodologies. Experience working with both internal stakeholders and external suppliers, ideally in a matrix management structure. Demonstrated ability to manage budgets More ❯