1 to 25 of 38 ITIL Jobs in Surrey

infrastructure. Ensure high availability, scalability, and performance of all IT systems. Manage data centres, network architecture, and cloud services. Service Management: Develop and implement IT service management frameworks (e.g., ITIL). Monitor and improve service delivery and support processes. Ensure effective incident, problem, and change management. Security Management: Oversee the development and implementation of security policies and procedures. Conduct regular … CIO and executive team. Qualifications: Bachelor's degree in Information Technology, or a related industry experience. Proven experience in IT infrastructure management, service management, and security. Strong knowledge of ITIL, ISO 27001, GDPR, NIS2 and other relevant frameworks. Excellent leadership, communication, and interpersonal skills. Ability to manage multiple projects and priorities in a fast-paced environment. Skills: Technical expertise in More ❯

infrastructure. Ensure high availability, scalability, and performance of all IT systems. Manage data centres, network architecture, and cloud services. Service Management: Develop and implement IT service management frameworks (e.g., ITIL). Monitor and improve service delivery and support processes. Ensure effective incident, problem, and change management. Security Management: Oversee the development and implementation of security policies and procedures. Conduct regular … CIO and executive team. Qualifications: Bachelor's degree in Information Technology, or a related industry experience. Proven experience in IT infrastructure management, service management, and security. Strong knowledge of ITIL, ISO 27001, GDPR, NIS2 and other relevant frameworks. Excellent leadership, communication, and interpersonal skills. Ability to manage multiple projects and priorities in a fast-paced environment. Skills: Technical expertise in More ❯

skills, able to explain technical concepts to varied audiences - Candidates must hold an active SC Clearance Desirable Skills: - Certifications: VMware VCAP/VCIX, Cisco CCNP/CCIE, Microsoft, TOGAF, ITIL - Experience in regulated sectors (defence, healthcare, finance) - Knowledge of hybrid infrastructure and cloud readiness More ❯

About Bytes Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over More ❯

internal standards and external contractual commitments. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Minimum A-Levels (A-C) English & Mathematics - ESSENTIAL Batchelor’s Degree in a relevant subject - DESIRABLE Professional Qualifications ITIL Qualified - ESSENTIAL Prince2 or Hybrid Agile (or similar) accreditation - DESIRABLE Microsoft Certified: Azure Fundamentals (AZ-900) - ESSENTIAL Microsoft Certified: Microsoft 365 Fundamentals (MS-900) - ESSENTIAL Microsoft Azure Administrator Associate (AZ More ❯

to align IT support with business goals Candidate Profile: Proven experience in a Service Delivery Manager or similar IT leadership role Strong knowledge of IT service management best practices (ITIL or similar frameworks) Essential hands-on experience with ServiceNow Familiarity with Jira , Microsoft 365, and general service desk operations Excellent communication and team leadership skills Strong organisational, problem-solving, and More ❯

. Familiarity with Cloud & SaaS Technologies (Microsoft Azure, Office 365, Azure AD, MFA). PowerShell, Bash scripting , and basic Python/JavaScript for automation. Experience with ITSM tools (Jira), ITIL framework, and root cause analysis . What's on Offer: Competitive Salary – Up to £35,000 Hybrid Working 25 days holiday (rising to 30) + Birthday Day + Bank Holidays More ❯

scope of the role. The Successful Applicant The successful candidate will need to have the following skills and background: Education, Training, and Skills: Certification in IT security is essential. ITIL service delivery certification is desirable. Project Management (PM) training and certification would be advantageous. Formal training in managing Microsoft/Azure networks and platforms. Strong knowledge of Microsoft Office and More ❯

IT services within a structured framework. Hands-on experience with service management tools such as Jira and ServiceNow. In-depth understanding of ITSM principles, methodologies, and best practices (e.g. ITIL). Strong leadership capabilities, with a track record of building and mentoring high-performing teams. Excellent problem-solving, analytical, and decision-making skills. Strong communication and stakeholder management abilities. Organised More ❯

IT services within a structured framework. Hands-on experience with service management tools such as Jira and ServiceNow. In-depth understanding of ITSM principles, methodologies, and best practices (e.g. ITIL). Strong leadership capabilities, with a track record of building and mentoring high-performing teams. Excellent problem-solving, analytical, and decision-making skills. Strong communication and stakeholder management abilities. Organised More ❯

escalations and create knowledge resources. Automate and streamline service requests and remediation processes. Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments. Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management). Participate in on-call weekend rota and lead technical projects. Technical Skills: Essential: Azure, Microsoft 365, Exchange, Intune, Windows 11, server infrastructure, networking. Desirable … PowerShell, SQL Server, SSRS, Hyper-V, ITIL, CoLo environments. Professional Attributes: Strong problem-solving, detail-oriented, team player. Passionate about service quality and continuous improvement. Certifications (Required/Recommended): Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300. Desirable: PL-900, ITIL Foundation, CCNA/CCENT. On Offer: 33 days holiday (increasing annually), annual pay reviews, bonus scheme More ❯

escalations and create knowledge resources. Automate and streamline service requests and remediation processes. Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments. Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management). Participate in on-call weekend rota and lead technical projects. Technical Skills: Essential: Azure, Microsoft 365, Exchange, Intune, Windows 11, server infrastructure, networking. Desirable … PowerShell, SQL Server, SSRS, Hyper-V, ITIL, CoLo environments. Professional Attributes: Strong problem-solving, detail-oriented, team player. Passionate about service quality and continuous improvement. Certifications (Required/Recommended): Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300. Desirable: PL-900, ITIL Foundation, CCNA/CCENT. On Offer: 33 days holiday (increasing annually), annual pay reviews, bonus scheme More ❯

solutions, networking, and satellite communications. Excellent team leadership, organisational, and customer service skills. Ability to manage complex service environments and balance multiple priorities. Strong understanding of service management principles (ITIL or equivalent desirable). Excellent problem-solving, decision-making, and communication skills. Vendor management experience preferred. Relevant qualifications in IT, Telecoms, or Network Engineering. Based in Redhill or surrounding areas. … role. Interviews are taking place shortly! Keywords: Technical Service Manager, IT Support, Telecoms, Service Delivery, Managed Services, Network Operations, Cloud Solutions, Satellite Communications, Customer Support, Team Leadership, Service Management, ITIL, Redhill, UK, Global Communications Provider. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology More ❯

end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience which should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and … concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage senior stakeholders such as CIOs and CEOs. Experience developing a control library and automating into ServiceNow IRM. Detailed knowledge of More ❯

software issues. Assist in troubleshooting server-related problems and escalate complex issues to the appropriate teams. Required Skills & Qualifications: Relevant qualification in Information Technology, Computer Science Relevant certifications (e.g., ITIL v3/4, CompTIA A+, Microsoft Certified: Azure Administrator, etc.) are a major plus. Proven experience in IT support and administration, especially in an engineering environment. Knowledge of licensing models More ❯

and tooling e.g. Hadoop, Spark; Software development methods and techniques e.g. Agile methods such as SCRUM; Software change management, notably familiarity with git; Public sector best practice guidance, e.g. ITIL, OGC toolkit. Additional Requirements: Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success: Ability to engage effectively with stakeholders, including resolving issues and identifying More ❯

Database management, e.g. MySQL, Postgress; Software development methods and techniques e.g. Agile methods such as SCRUM; Software change management, notably familiarity with git; Public sector best practice guidance, e.g. ITIL, OGC toolkit. Additional Requirements: Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success: Ability to engage effectively with stakeholders, including resolving issues and identifying More ❯

supporting large user bases A clear communicator with strong organisational skills A collaborative team player who thrives in a fast-paced setting Desirable: Certifications such as Microsoft, Apple, Google, ITIL, or relevant BTEC/HND Experience with scripting (e.g. Bash, Perl), access control, CCTV (Milestone), and SSO Safeguarding: This role involves working in a school setting. All applicants must be More ❯

supporting large user bases A clear communicator with strong organisational skills A collaborative team player who thrives in a fast-paced setting Desirable: Certifications such as Microsoft, Apple, Google, ITIL, or relevant BTEC/HND Experience with scripting (e.g. Bash, Perl), access control, CCTV (Milestone), and SSO Safeguarding: This role involves working in a school setting. All applicants must be More ❯

change leadership. Excellent communication, presentation, and problem-solving abilities. Familiarity with vendor certifications (Networks, Compute, Storage, Virtualisation) and design qualifications (TOGAF or equivalent) is a plus. Solid understanding of ITIL and Agile/Waterfall methodologies. What We Offer: At Telent, you'll find a career full of growth opportunities across sectors, roles, and technologies. We champion an inclusive culture where More ❯

will have experience of 2nd/3rd Line Support and be confident working deskside/Server Room on Networks, Infrastructure and Laptops. Responsibilities: Working with Third Parties Familiarity with ITIL processes and ITSM systems Experience in both Deskside and Network Support Active Directory Office 365 BAU and Project Work On Site If this could be your next career move, please More ❯

IT security, data protection, and compliance frameworks . Experience working in highways, transportation, or infrastructure environments. Familiarity with cloud-based systems and mobile workforce solutions . IT certifications (e.g., ITIL, Microsoft, SQL) are an advantage. Inspiring : Champions curiosity and continuous improvement, role modelling change and managing risks to achieve project outcomes. Energising: Role models positive and energised project focussed attitudes More ❯

significant advantage though not essential; this will be a key consideration should multiple candidates be assessed for suitability. Experience with maintenance management systems (Excel-based or corporate bespoke). ITIL and/or ServiceNow experience is advantageous. Strong leadership and communication skills. Fluent in English (written and verbal). Commitment & drive; Is committed & high energy, willing to go the extra More ❯

Understanding of IT security, data protection, and compliance frameworks. Experience working in highways, transportation, or infrastructure environments. Familiarity with cloud-based systems and mobile workforce solutions. IT certifications (e.g., ITIL, Microsoft, SQL) are an advantage. Why work for AtkinsRéalis ? Our Transportation teams are reinventing transport for a challenging yet exciting future. We're creating new ideas and smart solutions for … IT security, data protection, and compliance frameworks. Desirable Skills: Experience working in highways, transportation, or infrastructure environments. Familiarity with cloud-based systems and mobile workforce solutions. IT certifications (e.g., ITIL, Microsoft, SQL) are an advantage. Why work for AtkinsRéalis ? Our Transportation teams are reinventing transport for a challenging yet exciting future. We're creating new ideas and smart solutions for More ❯

Experience with endpoint management & security (Intune, Autopilot, Defender). Familiarity with DevOps tools (Azure DevOps, Git, CI/CD). Azure certifications (Azure Administrator, Solutions Architect) preferred. Knowledge of ITIL service management is a plus. If role sounds of interest, do not hesitate to submit your CV Reasonable Adjustments: Respect and equality are core values to us. We are proud More ❯