10 of 10 ITIL Jobs in Cambridge

Bash or Python) Hyper-V or equivalent virtualisation experience Excellent communication and problem-solving skills Proactive, customer-focused approach with a passion for continuous improvement Relevant certifications (Microsoft, CompTIA, ITIL) are beneficial What Next? – Apply Now More ❯

MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a … Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support across … rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to non-technical users. A proactive mindset with a passion for continuous improvement and More ❯

in a 2nd Line role Strong working knowledge of Microsoft 365, Windows 10/11, and Active Directory Experience with ITSM tools (e.g. ServiceNow, Freshworks, Zendesk) Certifications (CompTIA, Microsoft, ITIL) Networking knowledge (DNS, DHCP, VLANs, Firewalls, routing) Teams Telephony integration & PSTN phone systems Scripting with PowerShell, Bash or Python Hyper-V virtualisation Proficiency in Microsoft Office (Word, Excel, PowerPoint) Excellent More ❯

cybersecurity and information governance REQUIREMENTS Either previous of experience in an IT-related role, a relevant Bachelor’s degree, or an entry-level industry standard qualification (e.g., CompTIA, Microsoft, ITIL) Experience with Windows operating systems and Microsoft Office applications Experience administrating enterprise IT solutions, particularly in the areas of identity and access management, and file system administration Excellent written and More ❯

cybersecurity and information governance CANDIDATE REQUIREMENTS Either previous of experience in an IT-related role, a relevant Bachelors degree, or an entry-level industry standard qualification (e.g., CompTIA, Microsoft, ITIL) Experience with Windows operating systems and Microsoft Office applications Experience administrating enterprise IT solutions, particularly in the areas of identity and access management, and file system administration Excellent written and More ❯

incidents. Carry out routine maintenance checks, patching schedules, and health checks. Assist in implementing change management procedures and infrastructure upgrades. Support incident, problem, and service request processes aligned with ITIL best practices. Provide excellent customer service and communication during incident resolution. Essential Skills & Experience: Experience working in a NOC, Service Desk, or IT support environment. Good understanding of network technologies … based environment, including evenings, nights, and weekends if required. Desirable: Exposure to cloud platforms such as Azure, AWS, or Google Cloud. Basic scripting knowledge (PowerShell, Bash, or Python). ITIL Foundation certification or experience working in an ITIL-aligned environment. Networking certifications such as CompTIA Network+, CCNA, or similar. In Technology Group Ltd is acting as an Employment Agency in More ❯

have" skills & experience: BSc or higher or equivalent experience within a relevant security-related subject. Certifications such as CISSP, GCIH, GIAC, GCFE, GREM, or SANS certifications. Solid grasp of ITIL and familiarity with project management methodologies. Experience leading security transformation initiatives, as well as handling third-party vendors and external security partnerships for large-scale organizations with a considerable global More ❯

safety. Preferred Qualifications: Degree in Cybersecurity, Computer Science, or a related discipline—or equivalent practical experience. Industry-recognised certifications (e.g., CISSP, GIAC, GCIH, GCFE, GREM) a plus. Familiarity with ITIL and enterprise project management practices. Experience managing third-party vendors and security transformation initiatives in large-scale, digitally complex organisations. More ❯

and stakeholder engagement skills Preferred: experience in utilities, water, or energy sectors; familiarity with digital twins, edge computing, or AI automation Certifications like TOGAF, Azure Solutions Architect Expert, or ITIL would be advantageous If you are an experienced Digital Architecture Manager looking for a new challenge, apply today. JBRP1_UKTJ More ❯

request, problem, and escalation management processes, ensuring SLAs and KPIs are met Act as the final technical escalation point for complex issues across Windows, M365, and network environments Champion ITIL-aligned best practices in service operations Develop performance reports, trend analysis, and service improvement plans Work closely with infrastructure, networking, and cloud teams to ensure end-to-end service continuity … technical support team Strong stakeholder communication and conflict resolution skills Experience setting and tracking SLAs, KPIs, and team goals Hands-on support background (ideally up to 3rd line) Preferred - ITIL v3/v4 Foundation (or above) Previous experience in regulated or security-conscious environments Project delivery or transitional management exposure What they offer - £58,000-£66,000 salary (based on More ❯