8 of 8 ITIL Jobs in Cambridge

Business, or related field (MBA preferred). Nice to Have: Experience in a global delivery model. Industry domain knowledge (e.g., BFSI, Retail, Manufacturing, Healthcare). Familiarity with frameworks like ITIL, Agile, or SAFe. More ❯

systems and experience with supplier management and procurement processes• Understanding of agile project management methodologies and when to apply different approaches Desirable • Project management certification (PMP, PRINCE2, or equivalent)• ITIL certification• Experience of managing projects in a Publishing or Membership organisation• Programme management experience• Agile methodology certifications• Prosci ADKAR change management certification• Experience leading remote or hybrid teams Benefits At More ❯

systems and experience with supplier management and procurement processes Understanding of agile project management methodologies and when to apply different approaches Desirable Project management certification (PMP, PRINCE2, or equivalent) ITIL certification Experience of managing projects in a Publishing or Membership organisation Programme management experience Agile methodology certifications Prosci ADKAR change management certification Experience leading remote or hybrid teams Benefits At More ❯

and experience: Experience implementing and updating Microsoft applications (Group Policies, Active Directory, Teams, Sharepoint ect) Hands-on experience within a Citrix environment Application packaging, customisation, and deployment ITSM/ITIL framework awareness Strong problem-solving and diagnostic skills with a logical, methodical approach All candidates must be eligible for BPSS and SC Clearance. This means you must be a British More ❯

like Jira and Confluence. Nice to Have Skills: CKA or CKAD certifications, and advanced certifications in AWS, GCP, or Azure. Experience working in a globally distributed team. Knowledge of ITIL practices and incident management frameworks. Additional Information: If you require accommodations during the recruitment process, please email . We respect confidentiality and are committed to providing necessary support to all More ❯

strong focus on service transition, governance or assurance Proven success leading ITSM practices in complex or large-scale environments Familiar with IT infrastructure, applications, and the service development lifecycle ITIL 4 Managing Professional or Strategic Leader certification preferred Strong communicator with excellent problem-solving and stakeholder management skills This is a six-month contract offering a day rate of £575. More ❯

strong focus on service transition, governance or assurance Proven success leading ITSM practices in complex or large-scale environments Familiar with IT infrastructure, applications, and the service development lifecycle ITIL 4 Managing Professional or Strategic Leader certification preferred Strong communicator with excellent problem-solving and stakeholder management skills This is a six-month contract offering a day rate of £575. More ❯

ensuring SLAs and KPIs are consistently achieved. Act as the bridge between IT teams, vendors, and senior business stakeholders , ensuring smooth communication and alignment. Lead service improvement initiatives, using ITIL best practices to enhance processes, reliability, and customer satisfaction. Oversee infrastructure services and SaaS platforms , ensuring resilience, security, and compliance. Manage escalations and major incidents, driving root cause analysis and … accountability, innovation, and excellence. Skills & Experience Proven track record as a Senior IT Service Delivery Manager (or similar leadership role) within a financial services environment . Strong knowledge of ITIL frameworks and service management best practice (ITIL certification desirable). Solid understanding of IT infrastructure , cloud technologies , and SaaS delivery models . Excellent stakeholder management skills, with the ability to More ❯