Jobs 1 to 20 of 20

Service Desk Team Leader

Cambridge, Cambridgeshire - Global Technology Solutions Ltd
Hours of cover Monday to Friday 9-5... You will have: *The ability to build a cohesive team and to manage people effectively. This includes the ability to coach and develop the team. *A thorough understanding of the strategic vision for the service desk and the ability to set the... more ▸
Salary: GBP 28,000 - 35,000 Annual
Posted:

Service Delivery Manager

Huntingdon, Cambridgeshire - Lorien
I am currently looking for a Service Delivery Manager to work for a managed service based in Huntingdon on a permanent basis. Job Role: This role is responsible for ensuring they deliver their Managed Service Contracts to the agreed Service Level Agreements. Key Responsibilities: Produce Service Improvement Plans that either... more ▸
Posted:

Service Desk - SC

Peterborough, East - LA International Computer Consultants Ltd
Service Desk Operator - inside IR35 - Onsite in Peterborough - SC Clearance Our client is looking for a Service Desk Operator to be responsible For : Answering incoming contacts from customers and to accurately log incidents ensuring all relevant data is captured whilst logging the incident. To provide a single point of contact to our customers and to ensure that incidents are fully managed through to resolution. Responsible... more ▸
Rate: £15 - £20
Posted:

Customer service Desk/Call Centre analyst

Hampton, Cambridgeshire - Global Technology Solutions Ltd
Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements... *Adhering to Incident management procedures... *Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager *Escalate potential problem issues with Problem and Incident... more ▸
Rate: GBP 13 - 14 Hourly
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Call Centre/Customer Service Agent/Service Desk analyst

Hampton, Cambridgeshire - Global Technology Solutions Ltd
Regularly update incidents logged on the ITSM and manage the ticket assigned to your group... *Industry recognised qualifications in relevant area is desirable (ie MCP/CCNA/CompTIA) *Experienced in the following: oWindows Operating Systems oApplication troubleshooting (Teams, Outlook, Word etc) oHardware troubleshooting (desktop, laptop, phones) oRemote Support oCustomer Service *Experienced... more ▸
Rate: GBP 13 - 14 Hourly
Posted:

IT Service Manager

Peterborough, Cambridgeshire - AB Agri Ltd
Job Title : IT Service Manager Maternity Cover Fixed Term Contract Location : Hybrid Home and Peterborough Have you got experience of leading IT/IS service delivery teams or working towards stepping into a leadership role and looking for an opportunity? If so, join our Global Technology Services team today! You will oversee several key functions within out IT departments to ensure that we offer... more ▸
Rate: 50000.0
Posted:

MIM Manager Principal/Major Incident Principal Manager

Peterborough, Cambridgeshire - Global Technology Solutions Ltd
N.B this role is partially remote - 2 days working remotely and 3 in office A fantastic opportunity has arisen for a Major Incident Manager Manager. For this role you will have experience of managing a team of major incident managers. to join well established blue chip organisation based in... more ▸
Salary: £47.5k - £65k per annum + 1.5k Quarterly Bonus + Benefits
Posted:

Service Desk Analyst - Out of Hours

Hampton, Cambridgeshire - Global Technology Solutions Ltd
You will ideally have a minimum of 1 years experience working on a ticketed IT service desk in a level 1 role. Shifts - 10.5 paid hrs 20:00 to 08:00. 4 nights on and 4 nights off. Contracts min 6 months. Ideal Technology/experience: Ivanti, ServiceNow, O365 administration,... more ▸
Rate: GBP 15 - 16 Hourly
Posted:

Service Desk Analyst - Out of Hours

Peterborough, Cambridgeshire - Global Technology Solutions Ltd
Out of Hours Service Desk Analyst - 1st line Support. Looking for experienced Call Centre / Service Desk Analysts. Office based in Hampton, Peterborough. You will ideally have a minimum of 1 years experience working on a ticketed IT service desk in a level 1 role. Shifts - 10.5 paid hrs 20:00 to 08:00. 4 nights on and 4 nights off. Contracts min 6 months. Ideal Technology / experience: Ivanti, ServiceNow, O365 administration, AD, Comptia... more ▸
Rate: 29350.45
Posted:

Service Desk Analyst

Cambridge, Cambridgeshire - Metier Recruitment Limited
Service Desk Analyst - Cambridge - £27k - £30k + Benefits. We are looking for a Service Desk Technician that embraces the company vision and is keen and confident to deliver results. You will be passionate about providing an exceptional customer experience, with an expectation on aiding, supporting, and advising individuals experiencing technical or operational challenges. Owning the support process from start to finish whether... more ▸
Salary: 27000.0
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Application Support Analyst

Peterborough, East - NexusJobs
Job Description Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 st and 2 nd Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems... more ▸
Salary: £35,000 - £40,000
Posted:

Technical Support Engineer - SaaS Software

Cambridge, Cambridgeshire - Opus Resourcing Ltd
Technical Support / Service Delivery Engineer required to provide customer centric product support or service delivery for world leading Renewable Energy software platform / SaaS platform, with skills in software centric tech support / Service delivery with skills in some of ITIL, Incident Management, SQL, Monitoring, calling logging, technical support is required by fast growing and well-funded s..... more ▸
Salary: 30000.0
Posted:

Technical Support / Service Delivery Engineer - SaaS

Cambridge, Cambridgeshire - Opus Resourcing Ltd
Technical Support / Service Delivery Engineer required to provide customer centric product support or service delivery for world leading Renewable Energy software platform / SaaS platform, with skills in software centric tech support / Service delivery with skills in some of ITIL, Incident Management, SQL, Monitoring, calling logging, technical support is required by fast growing and well-funded s..... more ▸
Salary: 30000.0
Posted:

2nd Line IT Support

Cambridge, Cambridgeshire - Marshall Group
SCOPE OF RESPONSIBILITY: An excellent opportunity has become available within Marshall Fleet Solutions for a 2nd Line IT Support Engineer to support and maintain the IT systems, hardware and software to allow business operation and continuity across all sites, nationwide, including mobile engineering staff. PURPOSE OF THE POSITION. To provide IT telephone, e-mail and deskside support across all areas of the business... more ▸
Salary: 26000.0
Posted:

IT Technical Support Agent

Cambridge, Cambridgeshire - Marshall Group
SCOPE OF RESPONSIBILITY: An excellent opportunity has become available within Marshall Fleet Solutions for an IT Technical Support Agent to support and maintain the IT systems, hardware and software to allow business operation and continuity across all sites, nationwide, including mobile engineering staff. PURPOSE OF THE POSITION. To provide IT telephone, e-mail and deskside support across all areas of the business by configuring,... more ▸
Salary: 26000.0
Posted:

ETS - IT Process & Technical Lead, Cambridge

Cambridgeshire - AstraZeneca
IT Process and Technical Lead Cambridge As the IT Process & Technical Lead will be the subject matter expert in the processes that are used to support the run of IT Services within the Site IT Team(s). This will include ITIL processes such as Incident, Request, Knowledge, Asset, Change, Problem and other colleague or service relevant processes like Onboarding, Offboarding, Legal Hold, handling... more ▸
Salary: 45000.0
Posted:

ServiceNow Administrator

Peterborough, Cambridgeshire - Zellis
About the role. As a ServiceNow Administrator, you'll work as part of a small team, providing day-to-day support of the ServiceNow platformalongside in-house ServiceNow development resource. Key responsibilities include: Provision of support, administration and development of the ServiceNowenvironment. Act as the primary support contact, providing triage and identification of issues affecting theplatform operation to resolve incidents. Assist in the configuration of out of the box... more ▸
Salary: 45000.0
Posted:

2nd Line - Citrix - IT Support

Peterborough, Cambridgeshire - Lucid Connect Ltd
Citrix XenApp/XenDesktop Support Experience... Hypervisor (XenServer, ESX and/or Hyper-V) Experience... Microsoft Terminal Services/Remote Desktop Services Experience. Valid Citrix Certified Administator/Associate Accreditation. Citrix NetScaler and its capabilities within an EUC platform... AppSense, AWD etc... Windows 2012/2016 MCSE/MCITP... Experience or knowledge of Azure and AWS. more ▸
Salary: GBP 30,000 - 40,000 Annual
Posted:

Security Analyst

Cambridge, Cambridgeshire - DCV Technologies Limited
Security Analyst. The Security Analyst is at the forefront of proactive security engagements within the Managed Services customer base. Working as part of the SOC team, the Security Analyst is responsible for the ongoing maintenance and management of cyber security solutions, risk remediation and threat hunting. The Security Analyst will use tools such as EDR, IDS, eDiscovery and Breach... more ▸
Salary: 50000.0
Posted:

Technical Support Engineer - SaaS Software

Cambridge, Cambridgeshire - Opus Resourcing Ltd
Technical Support/Service Delivery Engineer required to provide customer centric product support or service delivery for world leading Renewable Energy software platform/SaaS platform, with skills in software centric tech support/Service delivery with skills in some of ITIL, Incident Management, SQL, Monitoring, calling logging, technical support is required by... more ▸
Salary: GBP 28,000 - 33,000 Annual
Posted:
ITIL
Cambridgeshire
10th Percentile
£32,500
25th Percentile
£37,500
Median
£50,000
75th Percentile
£60,000
90th Percentile
£62,500