1 to 25 of 30 ITIL Jobs in Cambridgeshire

scale (Zoom Rooms or similar) is a plus Experience partnering cross‐functionally with Security, People, and Finance teams is a plus Relevant certifications (ITIL, Microsoft, Apple) are welcomed but not required #LI-GL1 What's Roku's approach to hybrid working? Roku fosters an inclusive and collaborative environment where teams ...

equivalents) Understanding of common enterprise applications and authentication methods Awareness of cyber security principles, including access controls and incident handling Solid understanding of ITIL practices Capability to lead technical resolution during high‐pressure or major incidents. Proven Customer service Skills Strong leadership, mentoring, and coaching skills Strong analytical and problem ...

influence stakeholders and challenge constructively where needed. Ability to work independently and manage multiple priorities. Desirable Knowledge of Agile, PRINCE2 and/or ITIL methodologies. Experience of business process mapping and process re-engineering. Experience supporting large-scale business transformation programmes. Exposure to project management tools such as Jira, Azure ...

MECM . Strong endpoint management and software deployment experience. Hardware, desktop and peripheral troubleshooting. Active Directory/Group Policy experience. Experience working within an ITIL/service desk environment . Excellent customer service and communication skills . Strong troubleshooting and problem-solving ability. Excellent prioritisation and time-management skills . ...

What you bring Knowledge of GlobalPayments products, services, payment processing platforms and customer-facing technology capabilities. Knowledge of release management, deployment management, change management, ITIL, service management and operational governance practices. Knowledge of cloud, DevOps and platform engineering principles, including CI/CD, automation, infrastructure as code, container orchestration ...

experience is a plus). Previous roles in support, NOC, field service, IT operations, or application support. Exposure to change management, incident management, or ITIL practices. Working Conditions Office based providing remote support during operational hours and service windows (coverage varies by customer contract). Participation in scheduled maintenance windows ...

operational excellence. Hands‐on experience with IT integration during M&A transactions, including due diligence and post-close execution. Familiarity with cloud infrastructure, ITIL service management, cybersecurity controls, and regional regulatory environments. Fluency in English required; additional language skills (e.g., French, German, Italian) are a plus. Key Competencies Executive presence ...

operational processes and procedures that cover all areas of the ICT Support Team’s responsibilities to ensure compliance with ISO 27001 and ITIL standards. Ensure required records kept are complete, current and accurate Required to work flexibly and regularly at Cambourne Fire Station and at all sites of both Cambridgeshire ...

communications skills, organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...

ASAv and Juniper firewalls. Excellent communication and organisational skills, independent and comfortable with autonomous working. Ability to tackle complex problems and incidents. Experience in ITIL ICT service delivery on critical infrastructure. Experience working under pressure to meet deadlines while handling multiple priorities. Experience in patch management including analysis and deployment. ...

remote support across Cambridge and occasional Reading/Nottingham sites. The ideal candidate brings Windows/macOS, Microsoft 365, Active Directory, VPN, and ITIL knowledge, plus strong communication and proactive problem-solving in a regulated environment. #J-18808-Ljbffr ...

systems and integrations. Experience working with IT segmentation concepts and vendor access governance. Power BI/reporting awareness. Experience with ticketing systems and basic ITIL-style incident/change processes. xehkeey Interested, please contact Graeme at Vibe Recruit on or apply now! Vibe Recruit is acting as an Employment Agency ...

systems and integrations. Experience working with IT segmentation concepts and vendor access governance. Power BI/reporting awareness. Experience with ticketing systems and basic ITIL-style incident/change processes. xehkeey Interested, please contact Graeme at Vibe Recruit on or apply now! Vibe Recruit is acting as an Employment Agency ...

turning service usage into outcomes. Strong commercial awareness, confident in value conversations and clear on renewal readiness. Desirable Awareness of managed services delivery models, ITIL-aligned service management, and SLA and service-credit frameworks. CDW is committed to being an AI-fluent organization We're looking for people who bring ...

travel up to 25% of the time based on client needsPossession of strong written and verbal communication skillsCISSP, CISM, CRISC, CBCP, MBCI, ISO 22301, ITIL, cloud architecture or security certifications, or comparablecertificationsIdentity StatementAs part of the hiring process, we will ask you to complete an identity verification process that leverages ...

time based on client needs Possession of strong written and verbal communication skills CISSP, CISM, CRISC, CBCP, MBCI, ISO 22301, ITIL, cloud architecture or security certification s, or comparable certification s Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that ...

delivery teams Work with the Head of Technology Operations to keep services stable and resolve issues quickly Use good service management practice (such as ITIL) to keep things consistent, without losing sight of the people behind every ticket What you'll bring Experience leading a technology support or service desk ...

effective SACM management aligned with customer requirements, and enabling the transition of SACM services into live production. The ideal candidate has extensive SACM experience, ITIL expertise, and strong stakeholder engagement skills to ensure high-quality service delivery for Leidos customers in the UK. #J-18808-Ljbffr ...

Essential: SDN with NSX, Cisco LAN expertise (CCNP/CCDP level ideal), WAN routing, and firewall experience with Fortigate/Juniper. Strong communication and ITIL delivery are required. #J-18808-Ljbffr ...

assist users in a professional and patient manner. Adaptability & Proactiveness: Ability to work independently and handle onsite support requests in a dynamic environment. ITIL Framework: Familiarity with incident, problem, and change management processes. Preferred Experience & Certifications: Strong experience in an IT Service Desk role, including walk-in support. Prior experience … pharmaceutical, biotech, or manufacturing industries. Certifications such as ITIL Foundation, CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or similar. The role is primarily located in an onsite support environment in Cambridge that includes offices and laboratories. Occasional support might be provided to Orion Pharma sites in Reading and Nottingham, UK. ...

team. Full UK driving licence and own transport for occasional office visits. Desired: Experience working in a professional services or multi-site environment. ITIL Foundation certification or familiarity with ITIL practices. Relevant technical certifications (CompTIA A+, Microsoft Certified, etc.). Experience liaising with 3rd party suppliers or support organisations. ...

third-party processes to optimise service performance Contribute to ongoing service innovation and evolution aligned to customer needs What we expect of you Required: ITIL Foundation (v3 or v4) or equivalent experience Experience within Managed Services or IT Service Delivery environments Strong understanding of ITSM methodologies and tools Experience … service reporting, governance, and customer engagement Strong analytical and problem-solving capability Ability to translate technical delivery into business outcomes Desirable: Advanced ITIL or relevant service management certifications Experience with platforms such as ServiceNow and/or Salesforce Experience working in commercially driven service environments Success Measures: SLAs and contractual ...

changed services deliver to target service levels and performance indicators. CSI Championing SACM and associated processes and procedures within the organisation, operating within the ITIL frameworks and compliant with ISO20000 where it is a defined deliverable for the customer. Identifying areas of improvement. Establishing CSI mechanisms for the life … solutions within enterprise environments. Good understanding of the SACM IT technologies infrastructure components and business processes. Highly experienced and qualified in service management frameworks (ITIL) and their practical implementation with regard to SACM. The SACM must have: Knowledge of SACM concepts and techniques. An operational understanding of supply chains. Experience ...

Job Title: IT Engineer Location: Cambridge Type: Full-Time (on-site) Coherence Neuro is a highly interdisciplinary neurotechnology company solving some of the most challenging biological and medical problems that remain unmet. Our goal is ...

Overview: We are building a modern Service Management capability combining ITIL 4, SRE, automation and operational governance to enable fast, reliable delivery. This role translates business and technical requirements into practical, end-to-end service designs, creating the models, documentation and readiness evidence needed to ensure services are supportable, resilient … regulated, risk-managed or audit-controlled environment. Demonstrable experience creating Service Design Packages, service models, support models, process flows, operating procedures and governance documentation. ITIL 4 Foundation certification or a higher relevant ITIL 4 qualification with working knowledge of ITIL 4 practices, particularly Service Design, Service Configuration, Incident, Problem, Change ...