8 of 8 ITIL Jobs in Cambridgeshire

data from ITSM, billing and provisioning systems to build insight, not just reports. • Proficiency in ITSM, CRM, order management and billing platforms; familiarity with ITIL service management principles. • Collaborative working style with a track record of driving outcomes through cross-functional teams. Desirable • Strong ISP and hosted VoIP knowledge, including ...

users What we’re looking for: Strong customer service and communication skills Experience working in a service desk or IT support environment Familiarity with ITIL processes A proactive and positive attitude with strong attention to detail Ability to work both independently and as part of a team ...

projects. Excellent problem-solving, communication, and organisational skills. Commitment to safeguarding, equality, and continuous professional development. Desirable: Experience in an educational environment. Knowledge of ITIL or similar service delivery frameworks. Qualifications Level 2 English and Maths (or equivalent). Degree-level or equivalent professional IT qualification. Professional IT certifications ...

level, equivalent professional qualification or equivalent experience 2. A recognised Cyber Security Qualification Desirable 3. PRINCE/MSP or other project management qualification 4. ITIL qualification (Foundation or Practitioner level). Experience Essential 1. IT and or Cyber Security work experience (to Master's degree or equivalent level) 2. Undertaking ...

clearly with customers regarding service updates, planned works, and outages Identify and implement service improvement initiatives Skills & Experience: Strong understanding of service management principles (ITIL or similar) Experience managing performance against SLAs, KPIs and operational targets Proven ability in incident management and escalation handling Experience leading or supporting teams … interpret data and drive improvements Excellent communication and stakeholder management skills Experience in a 24x7 or shift-based operational environment is highly desirable Qualifications ITIL Foundation (or equivalent) preferred Relevant experience in Service Desk, NOC or Managed Services environments Degree or equivalent professional experience desirable What You’ll Bring ...

infrastructure engineer to work collaboratively with colleagues and our customer on an exciting and critical system, delivering technical services in a dynamic ITIL environment. Are you ready for your next career challenge? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated … build with a number of bespoke/legacy applications Packaging of applications Excellent communications skills, organisational skills and independent and autonomous working Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis ...

functional teams across engineering, operations, and business units Oversee cloud infrastructure strategy, optimisation, and cost efficiency Ensure alignment with IT service management frameworks, including ITIL Mentor and develop engineers, fostering a culture of continuous improvement and accountability Manage vendor relationships and third-party service providers where applicable Key Requirements Proven … teams in a large, complex organisation Strong background in platform engineering , cloud technologies (AWS, Azure, or GCP), and modern infrastructure Solid understanding of ITIL frameworks and IT service management principles Demonstrated leadership experience with a track record of building and scaling teams Experience driving operational excellence, incident response, and system ...

IT Service Desk Coordinator - St Neots or North Hykeham(Lincoln), Hybrid Salary £35,000-45,000 25 days annual leave inclusive of up to 3 days December shut-down Buy or sell up to 5 ...