23 of 23 ITIL Jobs in Cambridgeshire

Service desk/desk side, customer service, and support experience with problem solving involving hardware. Certification requirements • Preferred MCP/MSCE/MSCA or HDI CSS or Cisco certification • ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred Education requirements • Total: 3-4 years of University education post High school (B.Sc. or Diploma More ❯

driven support role. Proven experience delivering projects and complex changes. Proven capability in the following technologies (Certification is an advantage) Security Clearance (SC) or ability to obtain Experienced in ITIL best practices Microsoft 365 Administration: Exchange on-line, Teams, SharePoint, OneDrive Administration Conditional Access Security and Compliance Policies Microsoft Endpoint Device Management Azure Azure Entra ID and Identity Management AD More ❯

or Python to automate and streamline support tasks. Commercially aware, understanding the impact of downtime or service issues on business operations. Knowledgeable in Cyber, Information, and Data Security principles. ITIL certified or trained (preferred). An excellent communicator with great attention to detail and analytical thinking skills. Preferred Skills & Experience Understanding of the UK General Insurance market . Hands-on More ❯

/Active Directory. Knowledge of network fundamentals (DNS, DHCP, TCP/IP, VPNs). Experience using ticketing systems and remote support tools. Excellent customer service and communication skills. Desirable: ITIL awareness or certification. Experience supporting macOS, mobile devices, or cloud environments (Azure/AWS). Relevant IT certifications (CompTIA, Microsoft, etc.). More ❯

/Active Directory. Knowledge of network fundamentals (DNS, DHCP, TCP/IP, VPNs). Experience using ticketing systems and remote support tools. Excellent customer service and communication skills. Desirable: ITIL awareness or certification. Experience supporting macOS, mobile devices, or cloud environments (Azure/AWS). Relevant IT certifications (CompTIA, Microsoft, etc.). More ❯

in FMCG, horticulture, food, or related industries. Experience with large-scale cloud adoption and digital transformation projects. Strong understanding of cyber security principles and compliance frameworks. Professional qualifications in ITIL, PRINCE2, or similar. Trusted: Demonstrates integrity, consistency, and reliability in leadership. Strategic: Aligns infrastructure delivery with wider business and technology strategy. Dynamic: Adapts quickly to change, driving improvement and innovation. More ❯

setting up security, file access and other administrative procedures associated with moves; Move workstations, peripherals and telecommunications equipment, as required; Document changes to inventory use and configuration. Requirement's: ITIL V3 Foundation Certification (recommended); Microsoft Operating System/Office Certification(s) will be an asset; Advanced MS Office 365 skills; Scripting, coding skill will be considered an advantage; Able to More ❯

Ability to problem-solve, prioritise, and adapt in a busy environment Nice to have: Familiarity with ITSM platforms (Halo, Autotask, ServiceNow) Experience using RMM tools for monitoring & remote support ITIL awareness or certification Microsoft Fundamentals certifications (MS-900, AZ-900, SC-900) What’s in it for you: Professional development – support with Microsoft certifications A people-first culture with genuine More ❯

or related industries. Familiarity with SaaS and cloud-based enterprise platforms. Knowledge of data governance, analytics, and business intelligence tools. Professional certifications in project or change management (e.g., PRINCE2, ITIL, Agile). More ❯

experience, and qualities needed Netscaler/F5 Load balancers HP Switching Cisco Knowledge (Wireless, SD-WAN, DNAC, ISE, ACI) preferably Security Clearance (SC) or ability to obtain Experienced in ITIL best practices More ❯

Windows , Linux and MacOS environments • Strong understanding of networking switching, Wi-Fi, DNS, DHCP • Hands-on experience with Azure and cloud-based services • Familiarity with service desk tools and ITIL-aligned support processes • Skilled in managing file/print servers, Office 365 and backup systems • Understanding of security standards and data protection best practice • Strong problem-solving skills with excellent More ❯

Windows , Linux and MacOS environments • Strong understanding of networking — switching, Wi-Fi, DNS, DHCP • Hands-on experience with Azure and cloud-based services • Familiarity with service desk tools and ITIL-aligned support processes • Skilled in managing file/print servers, Office 365 and backup systems • Understanding of security standards and data protection best practice • Strong problem-solving skills with excellent More ❯

workforce-planning skills, proven supplier management and third-party spend control, and experience contributing to bids/proposals. You will have commercial acumen (budgeting, forecasting, cost control), familiarity with ITIL and delivery against SLAs/OLAs/KPIs, and excellent stakeholder, leadership and coaching skills. Desirable: Power BI/reporting, Lean Six Sigma/Prince2/Agile, large-scale facilities More ❯

tech into impact. Experience with platforms like SharePoint, Confluence, Jira, ServiceNow, Power BI. A working knowledge of AI platforms and how they’re adopted in enterprise settings. Familiarity with ITIL or service delivery frameworks. Understanding of Responsible AI principles and governance. Confidence in using data dashboards to track adoption and engagement. Sound like you? Get in touch for full details. More ❯

attention to detail, and strong customer-facing skills. Solid understanding of and demonstrated hands-on experience with Microsoft Project, Visio, Office Suite, and SharePoint. Experience managing Enterprise IT (Desktop), ITIL, Information Assurance, Remote Support, Mobile, and Process Improvement projects. Ability to analyse problems with a flexible and creative approach, manage complex tasks and adapt to rapidly changing requirements. Information Technology More ❯

with a can-do attitude, youll thrive under pressure and deliver profitable, workable solutions. Youll be familiar with best practices in design methodology and Telco business processes (eTOM or ITIL), and have a solid understanding of the technologies within customer estates. Knowledge of High-Level Design, Low-Level Design, Bill of Materials, project costing, and proficiency in Microsoft Office, Visio More ❯

You’ll be a proactive, analytical professional who thrives on detail and precision. You’ll combine hands-on experience with a strong understanding of IT asset management best practices. ITIL v3 Foundation (essential); advanced ITAM qualifications desirable. At least 3 years’ experience in IT Asset or Software Asset Management within a large, complex organisation. Solid understanding of Tier 1 vendor More ❯

Palo Alto, Cisco, or equivalent). Strong understanding of networking fundamentals (TCP/IP, routing, VPNs, NAT, subnets). Familiarity with ServiceNow for change and request management. Experience applying ITIL processes (Incident, Request, Change). Previous exposure to security operations or network security roles. Network certifications beneficial (e.g., NSE, PCNSE, CCNP Security, or CompTIA Security+). Experience in managing network More ❯

able to simplify complex technical concepts. Proven experience in service delivery, communications, or enablement within IT or enterprise environments. Familiarity with platforms such as SharePoint, Confluence, Jira, and ServiceNow. ITIL experience is essential. Understanding of AI tools and enterprise enablement dynamics. Excellent organisational skills and ability to coordinate across multiple teams. If you're interested in this opportunity, click “Apply More ❯

as part of a team Excellent communication skills particularly with customer representatives in writing and verbally Ability to both shape, enhance and follow standard procedures A good understanding of ITIL and applying this framework to the working environment Additional Information We are proud of the benefits we offer employees of NEC Software Solutions 25 days paid holiday with the option More ❯

and efficiencies to address the cause of the problem and ensure that similar issues don't happen moving forward, either internally or through the supply chain. It's an ITIL environment so we'd be looking for standards to be in line with this and most of the issues will be network based, hence the NOC aspect of the role More ❯

aware Ability to lead, influence and develop self and others Drive, self-motivation and ability to work under own initiative as well as in a team environment Understanding of ITIL methodology and implementations using best practise in pursuit of Customer Service Excellence The ability to work well under pressure in a fast-paced team environment Knowledge and experience working with … ITSM tools such as Service Now ITIL Foundation certification Benefits Join us, and your benefits and perks will include private healthcare, Medicash cashback, life assurance, workplace pension, cycle to work scheme, access to our employee assistance programme, savings discount, 20% EE discount that extends to your family and friends, a birthday gift voucher and day off, plus more. More ❯

Job Description: IT & Compliance Manager Location: Cambridgeshire, United Kingdom Salary: £75-100k DOE (Note: This role requires the ability to obtain SC level British Security clearance) Overview Our client is a defence technology company delivering integrated air defence and More ❯