10 of 10 ITIL Jobs in Cambridgeshire

data from ITSM, billing and provisioning systems to build insight, not just reports. • Proficiency in ITSM, CRM, order management and billing platforms; familiarity with ITIL service management principles. • Collaborative working style with a track record of driving outcomes through cross-functional teams. Desirable • Strong ISP and hosted VoIP knowledge, including ...

management best practice. Competence in risk management, financial control, budget/schedule management, and supplier management. APM PMQ or PRINCE2 Practitioner (minimum expected). ITIL Foundation 35+ years relevant project management experience. Willing to obtain Security Clearance (SC) (Minimum) and Developed Vetting (DV). Desirable Experience working within Defence ...

projects. Excellent problem-solving, communication, and organisational skills. Commitment to safeguarding, equality, and continuous professional development. Desirable: Experience in an educational environment. Knowledge of ITIL or similar service delivery frameworks. Qualifications Level 2 English and Maths (or equivalent). Degree-level or equivalent professional IT qualification. Professional IT certifications ...

level, equivalent professional qualification or equivalent experience 2. A recognised Cyber Security Qualification Desirable 3. PRINCE/MSP or other project management qualification 4. ITIL qualification (Foundation or Practitioner level). Experience Essential 1. IT and or Cyber Security work experience (to Master's degree or equivalent level) 2. Undertaking ...

environment Exposure to system integrations, APIs, or workflow automation Experience with testing, UAT, or QA processes Knowledge of Power BI, reporting tools, or PowerShell ITIL Foundation or similar About You Friendly, approachable, and service-focused Strong communicator with a genuine desire to help users Patient and able to support users ...

thinking and experience in complex environments. You dont need to meet every requirement, but you should demonstrate many of the following: Solid understanding of ITIL service management principles , applied pragmatically Experience designing or assuring services across the full service lifecycle Ability to bring together people, process, technology, data, and suppliers ...

clearly with customers regarding service updates, planned works, and outages Identify and implement service improvement initiatives Skills & Experience: Strong understanding of service management principles (ITIL or similar) Experience managing performance against SLAs, KPIs and operational targets Proven ability in incident management and escalation handling Experience leading or supporting teams … interpret data and drive improvements Excellent communication and stakeholder management skills Experience in a 24x7 or shift-based operational environment is highly desirable Qualifications ITIL Foundation (or equivalent) preferred Relevant experience in Service Desk, NOC or Managed Services environments Degree or equivalent professional experience desirable What You’ll Bring ...

functional teams across engineering, operations, and business units Oversee cloud infrastructure strategy, optimisation, and cost efficiency Ensure alignment with IT service management frameworks, including ITIL Mentor and develop engineers, fostering a culture of continuous improvement and accountability Manage vendor relationships and third-party service providers where applicable Key Requirements Proven … teams in a large, complex organisation Strong background in platform engineering , cloud technologies (AWS, Azure, or GCP), and modern infrastructure Solid understanding of ITIL frameworks and IT service management principles Demonstrated leadership experience with a track record of building and scaling teams Experience driving operational excellence, incident response, and system ...

IT Service Desk Coordinator - St Neots or North Hykeham(Lincoln), Hybrid Salary £35,000-45,000 25 days annual leave inclusive of up to 3 days December shut-down Buy or sell up to 5 ...

network operations, service assurance, and incident workflows into ServiceNow solutions Integrate with telecom and satellite operational systems Align solutions with frameworks such as eTOM, ITIL, and TM Forum standards Stakeholder Engagement Act as a trusted advisor to business and technical stakeholders Facilitate workshops, design reviews, and governance forums Collaborate across … adaptability in dynamic environments Influential leadership without direct authority Resilience under pressure with a focus on delivery quality Preferred Certifications ServiceNow CSA/CIS ITIL (v3 or v4) TOGAF or equivalent Success Metrics Seamless integration of ServiceNow within telecom ecosystems Increased automation and operational efficiency High stakeholder satisfaction across global ...