24 of 24 ITIL Jobs in Cambridgeshire

scale (Zoom Rooms or similar) is a plus Experience partnering cross‐functionally with Security, People, and Finance teams is a plus Relevant certifications (ITIL, Microsoft, Apple) are welcomed but not required #LI-GL1 What's Roku's approach to hybrid working? Roku fosters an inclusive and collaborative environment where teams ...

room support at scale (Zoom Rooms or similar) is a plusExperience partnering cross-functionally with Security, People, and Finance teams is a plusRelevant certifications (ITIL, Microsoft, Apple) are welcomed but not required #LI-GL1What's Roku's approach to hybrid working? Roku fosters an inclusive and collaborative environment where teams ...

producing and updating technical documentation to a high standard. Have excellent analysis and problem-solving skills. Possess excellent communication skills. Have ITIL3 or ITIL 4 at the Foundation level or above. KEY DUTIES System Support & Ticket resolution - Utilising technical expertise to ensure Cat A systems are kept online and running ...

producing and updating technical documentation to a high standard. Have excellent analysis and problem-solving skills. Possess excellent communication skills. Have ITIL3 or ITIL 4 at the Foundation level or above. KEY DUTIES System Support & Ticket resolution - Utilising technical expertise to ensure Cat A systems are kept online and running ...

Oracle Financials (GL, AP, AR, Costing, SLA), ASCP, or supply chain-related intercompany accounting.* Oracle EBS SCM/Technical certifications and familiarity with ITIL or service management processes is preferable.* Global Delivery & Innovation (Preferred): Experience with global ERP rollouts, hypercare support, 24x7 managed services models, or embedding AI tools into ...

equivalents) Understanding of common enterprise applications and authentication methods Awareness of cyber security principles, including access controls and incident handling Solid understanding of ITIL practices Capability to lead technical resolution during high‐pressure or major incidents. Proven Customer service Skills Strong leadership, mentoring, and coaching skills Strong analytical and problem ...

supplier onboarding, governance, third-party technology risk, and platforms such as Microsoft 365, Entra ID, Azure Virtual Desktop, and Island Browser. SAFe POPM, CSPO, ITIL, or Business Analysis certifications are a plus. THRIVE What you can expect of us As we work to develop treatments that take care of others ...

Strong stakeholder management skills, including experience working with senior leaders and directors. Experience leading major incidents, escalations and incident response activities. Strong knowledge of ITIL service management principles and processes. Expertise across Microsoft 365, Endpoint Management (Intune/SCCM), Windows, macOS, mobile device management and collaboration technologies. Excellent communication skills ...

What you bring Knowledge of GlobalPayments products, services, payment processing platforms and customer-facing technology capabilities. Knowledge of release management, deployment management, change management, ITIL, service management and operational governance practices. Knowledge of cloud, DevOps and platform engineering principles, including CI/CD, automation, infrastructure as code, container orchestration ...

experience is a plus). Previous roles in support, NOC, field service, IT operations, or application support. Exposure to change management, incident management, or ITIL practices. Working Conditions Office based providing remote support during operational hours and service windows (coverage varies by customer contract). Participation in scheduled maintenance windows ...

technical risk. Experience providing technical leadership, coaching or mentoring other engineers. Desirable criteria Power Pages. Microsoft Copilot Studio. Stakeholder requirement gathering and solution design. ITIL 4 Foundation/Microsoft Power Platform Developer/PL-400 certification. Benefits Alongside your salary of £48,400 plus any allowance ...

operational excellence.* Hands-on experience with IT integration during M&A transactions, including due diligence and post-close execution.* Familiarity with cloud infrastructure, ITIL service management, cybersecurity controls, and regional regulatory environments.* Fluency in English required; additional language skills (e.g., French, German, Italian) are a plus.**Key Competencies*** Executive presence ...

operational processes and procedures that cover all areas of the ICT Support Team’s responsibilities to ensure compliance with ISO 27001 and ITIL standards. Ensure required records kept are complete, current and accurate Required to work flexibly and regularly at Cambourne Fire Station and at all sites of both Cambridgeshire ...

communications skills, organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...

ASAv and Juniper firewalls. Excellent communication and organisational skills, independent and comfortable with autonomous working. Ability to tackle complex problems and incidents. Experience in ITIL ICT service delivery on critical infrastructure. Experience working under pressure to meet deadlines while handling multiple priorities. Experience in patch management including analysis and deployment. ...

remote support across Cambridge and occasional Reading/Nottingham sites. The ideal candidate brings Windows/macOS, Microsoft 365, Active Directory, VPN, and ITIL knowledge, plus strong communication and proactive problem-solving in a regulated environment. #J-18808-Ljbffr ...

time based on client needs Possession of strong written and verbal communication skills CISSP, CISM, CRISC, CBCP, MBCI, ISO 22301, ITIL, cloud architecture or security certification s, or comparable certification s Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that ...

assist users in a professional and patient manner. Adaptability & Proactiveness: Ability to work independently and handle onsite support requests in a dynamic environment. ITIL Framework: Familiarity with incident, problem, and change management processes. Preferred Experience & Certifications: Strong experience in an IT Service Desk role, including walk-in support. Prior experience … pharmaceutical, biotech, or manufacturing industries. Certifications such as ITIL Foundation, CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or similar. The role is primarily located in an onsite support environment in Cambridge that includes offices and laboratories. Occasional support might be provided to Orion Pharma sites in Reading and Nottingham, UK. ...

resolution. Resilience & Adaptability – handles pressure and manages multiple priorities. Growth Mindset – proactive, curious, and challenges the status quo. What We Expect of You ITIL v3/v4 Foundation. Proven experience in a technical account management, senior technical support, or technical consulting role within an MSP or IT services environment. Strong … translate technical issues into business‐relevant insight. Highly competent in technical reporting, analysis, and presentation. Experience delivering governance meetings, technical reviews, and QBRs. Desirable ITIL Intermediate or equivalent. Relevant technical certifications (e.g. Microsoft, Cisco, AWS, security). Salesforce experience. Experience with automation/scripting and monitoring/observability tooling. ...

complex incidents. The role is hybrid, with 80% on-site time at the Triangle Building and flexible working arrangements where possible. Strong leadership and ITIL expertise are essential. #J-18808-Ljbffr ...

Overview: We are building a modern Service Management capability combining ITIL 4, SRE, automation and operational governance to enable fast, reliable delivery. This role translates business and technical requirements into practical, end-to-end service designs, creating the models, documentation and readiness evidence needed to ensure services are supportable, resilient … regulated, risk-managed or audit-controlled environment. Demonstrable experience creating Service Design Packages, service models, support models, process flows, operating procedures and governance documentation. ITIL 4 Foundation certification or a higher relevant ITIL 4 qualification with working knowledge of ITIL 4 practices, particularly Service Design, Service Configuration, Incident, Problem, Change ...

Prosci Certified Change Practitioner Certification Enterprise Tools and Process Optimization Certification such as Micro sof t Certified: Power Platform or 365 Fundamentals, ITIL 4 Foundation, or Lean Six Sigma Green Belt or higher Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility … Prosci Certified Change Practitioner Certification Enterprise Tools and Process Optimization Certification such as Micro sof t Certified: Power Platform or 365 Fundamentals, ITIL 4 Foundation, or Lean Six Sigma Green Belt or higher Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility ...

successfully managing responses to both internal and external audits. Sound knowledge of core GRC practices and industry frameworks, such as ISO 27001, ISO 9001, ITIL, and COBIT. Document & Quality Control - Expertise in quality management principles, policy governance, and administering Document Management Systems. Experience using GRC platforms like Vanta (preferred … creating SCORM-compliant training content with Articulate would be advantageous. Practical experience implementing ITIL processes and collaborating directly with cybersecurity teams to mitigate risk. Excellent negotiation and global stakeholder relationship-building skills with the ability to influence management-level stakeholders in a global environment. Process-Driven Improvement: Strong process mindset ...

successfully managing responses to both internal and external audits.* Sound knowledge of core GRC practices and industry frameworks, such as ISO 27001, ISO 9001, ITIL, and COBIT.* Document & Quality Control - Expertise in quality management principles, policy governance, and administering Document Management Systems.* Experience using GRC platforms like Vanta (preferred … creating SCORM-compliant training content with Articulate would be advantageous.* Practical experience implementing ITIL processes and collaborating directly with cybersecurity teams to mitigate risk.* Excellent negotiation and global stakeholder relationship-building skills with the ability to influence management-level stakeholders in a global environment.* Process-Driven Improvement: Strong process mindset ...