13 of 13 ITIL Jobs in Cambridgeshire

Service desk/desk side, customer service, and support experience with problem solving involving hardware. Certification requirements • Preferred MCP/MSCE/MSCA or HDI CSS or Cisco certification • ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred Education requirements • Total: 3-4 years of University education post High school (B.Sc. or Diploma More ❯

or Python to automate and streamline support tasks. Commercially aware, understanding the impact of downtime or service issues on business operations. Knowledgeable in Cyber, Information, and Data Security principles. ITIL certified or trained (preferred). An excellent communicator with great attention to detail and analytical thinking skills. Preferred Skills & Experience Understanding of the UK General Insurance market . Hands-on More ❯

or Python to automate and streamline support tasks. Commercially aware, understanding the impact of downtime or service issues on business operations. Knowledgeable in Cyber, Information, and Data Security principles. ITIL certified or trained (preferred). An excellent communicator with great attention to detail and analytical thinking skills. Preferred Skills & Experience Understanding of the UK General Insurance market . Hands-on More ❯

/Active Directory. Knowledge of network fundamentals (DNS, DHCP, TCP/IP, VPNs). Experience using ticketing systems and remote support tools. Excellent customer service and communication skills. Desirable: ITIL awareness or certification. Experience supporting macOS, mobile devices, or cloud environments (Azure/AWS). Relevant IT certifications (CompTIA, Microsoft, etc.). More ❯

/Active Directory. Knowledge of network fundamentals (DNS, DHCP, TCP/IP, VPNs). Experience using ticketing systems and remote support tools. Excellent customer service and communication skills. Desirable: ITIL awareness or certification. Experience supporting macOS, mobile devices, or cloud environments (Azure/AWS). Relevant IT certifications (CompTIA, Microsoft, etc.). More ❯

Windows, Linux and MacOS environments • Strong understanding of networking — switching, Wi-Fi, DNS, DHCP • Hands-on experience with Azure and cloud-based services • Familiarity with service desk tools and ITIL-aligned support processes • Skilled in managing file/print servers, Office 365 and backup systems • Understanding of security standards and data protection best practice • Strong problem-solving skills with excellent More ❯

workforce-planning skills, proven supplier management and third-party spend control, and experience contributing to bids/proposals. You will have commercial acumen (budgeting, forecasting, cost control), familiarity with ITIL and delivery against SLAs/OLAs/KPIs, and excellent stakeholder, leadership and coaching skills. Desirable: Power BI/reporting, Lean Six Sigma/Prince2/Agile, large-scale facilities More ❯

with a can-do attitude, youll thrive under pressure and deliver profitable, workable solutions. Youll be familiar with best practices in design methodology and Telco business processes (eTOM or ITIL), and have a solid understanding of the technologies within customer estates. Knowledge of High-Level Design, Low-Level Design, Bill of Materials, project costing, and proficiency in Microsoft Office, Visio More ❯

You’ll be a proactive, analytical professional who thrives on detail and precision. You’ll combine hands-on experience with a strong understanding of IT asset management best practices. ITIL v3 Foundation (essential); advanced ITAM qualifications desirable. At least 3 years’ experience in IT Asset or Software Asset Management within a large, complex organisation. Solid understanding of Tier 1 vendor More ❯

as part of a team Excellent communication skills particularly with customer representatives in writing and verbally Ability to both shape, enhance and follow standard procedures A good understanding of ITIL and applying this framework to the working environment Additional Information We are proud of the benefits we offer employees of NEC Software Solutions 25 days paid holiday with the option More ❯

and efficiencies to address the cause of the problem and ensure that similar issues don't happen moving forward, either internally or through the supply chain. It's an ITIL environment so we'd be looking for standards to be in line with this and most of the issues will be network based, hence the NOC aspect of the role More ❯

Microsoft Azure Fundamentals * SC-900: Microsoft Security, Compliance & Identity Fundamentals * Familiarity with ITSM toolsets (e.g., Halo, Autotask, ServiceNow) * Knowledge of RMM tools for device monitoring and remote support * ITIL Foundation certification or awareness of ITIL principles * Microsoft Fundamentals certifications: If you are currently on the lookout for your next exciting career with a proactive & support team environment, then this could More ❯

IT Service Desk Coordinator - St Neots Salary £35,000-45,000 25 days annual leave inclusive of up to 3 days December shut-down Buy or sell up to 5 days annual leave Two pension schemes to choose from Private More ❯