8 of 8 ITIL Jobs in Cambridgeshire

excellent communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of SD+ ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Key Duties SD+ Ticket resolutions - Utilising technical expertise to ensure Incidents are dealt with in a timely manner ...

MECM . Strong endpoint management and software deployment experience. Hardware, desktop and peripheral troubleshooting. Active Directory/Group Policy experience. Experience working within an ITIL/service desk environment . Excellent customer service and communication skills . Strong troubleshooting and problem-solving ability. Excellent prioritisation and time-management skills . ...

MECM . Strong endpoint management and software deployment experience. Hardware, desktop and peripheral troubleshooting. Active Directory/Group Policy experience. Experience working within an ITIL/service desk environment . Excellent customer service and communication skills . Strong troubleshooting and problem-solving ability. Excellent prioritisation and time-management skills . ...

communications skills, organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...

Manufacturing or Supply Chain or other fast-paced commercial environments. Exposure to Microsoft Entra ID, Active Directory, Exchange Online or Microsoft Intune. Familiarity with ITIL principles, Incident Management, Service Request Fulfilment & SLA-driven support. Experience supporting geographically dispersed users or multiple business locations. IT qualifications or certifications such as CompTIA … A+, Microsoft Fundamentals or ITIL Foundation. Benefits Package: 31 Days Annual Leave Including Bank Holidays/Salary Sacrifice Pension Scheme/Health Cash Plan/Life Assurance & Income Protection/Employee Assistance Programme/Training, Mentoring & Professional Development/Retail & Supermarket Discounts/Cycle to Work Scheme/Electric ...

travel up to 25% of the time based on client needsPossession of strong written and verbal communication skillsCISSP, CISM, CRISC, CBCP, MBCI, ISO 22301, ITIL, cloud architecture or security certifications, or comparablecertificationsIdentity StatementAs part of the hiring process, we will ask you to complete an identity verification process that leverages ...

changed services deliver to target service levels and performance indicators. CSI Championing SACM and associated processes and procedures within the organisation, operating within the ITIL frameworks and compliant with ISO20000 where it is a defined deliverable for the customer. Identifying areas of improvement. Establishing CSI mechanisms for the life … solutions within enterprise environments. Good understanding of the SACM IT technologies infrastructure components and business processes. Highly experienced and qualified in service management frameworks (ITIL) and their practical implementation with regard to SACM. The SACM must have: Knowledge of SACM concepts and techniques. An operational understanding of supply chains. Experience ...

biannual releases Manage third-party suppliers and implementation partners Use support trends to continuously improve the service model and self-service content Drive ITIL adoption and good change management practice What you’ll bring Experience managing a team , with a real passion for developing people Track record of technical delivery … upskill in Workday, particularly security governance and tenant health Strong analytical, organisational and time management skills Helpful to have: Workday exposure and any certifications, ITIL, Scrum Master or Agile certification. Why this role? Real ownership: a high degree of autonomy to set priorities Leadership focus: lead a team and shape ...