11 of 11 ITIL Jobs in Cambridgeshire

data from ITSM, billing and provisioning systems to build insight, not just reports. • Proficiency in ITSM, CRM, order management and billing platforms; familiarity with ITIL service management principles. • Collaborative working style with a track record of driving outcomes through cross-functional teams. Desirable • Strong ISP and hosted VoIP knowledge, including ...

diagnostic capability with proven ability to achieve first-time fix. Solid understanding of Windows, Microsoft enterprise tooling, networking basics, and device troubleshooting. Familiarity with ITIL processes. Excellent communication and stakeholder-management skills. Desirable Skills Experience working in a secure or SIEM-monitored environment. Exposure to resolver group structures and cross ...

management best practice. Competence in risk management, financial control, budget/schedule management, and supplier management. APM PMQ or PRINCE2 Practitioner (minimum expected). ITIL Foundation 35+ years relevant project management experience. Willing to obtain Security Clearance (SC) (Minimum) and Developed Vetting (DV). Desirable Experience working within Defence ...

projects. Excellent problem-solving, communication, and organisational skills. Commitment to safeguarding, equality, and continuous professional development. Desirable: Experience in an educational environment. Knowledge of ITIL or similar service delivery frameworks. Qualifications Level 2 English and Maths (or equivalent). Degree-level or equivalent professional IT qualification. Professional IT certifications ...

with EPR suppliers or system integrators. Knowledge of NHS digital standards, assurance frameworks, and frontline digitisation programmes. Change management and service readiness training (e.g., ITIL). What You'll Bring Strong strategic leadership skills and the ability to influence at senior levels. Excellent communication, negotiation, and relationship-building abilities. Analytical ...

outsourcing, service management and delivery Working knowledge of audit and assurance methods Good knowledge of IT governance frameworks such as COBIT xkybehq 5, ITIL, ISO31000, 27005, 38500 and their interactions Ability to perform Risk/Return analysis Ability to engage effectively with all stakeholders (internal and external) Fluent communicator, both ...

storage ( Dell EMC, HPE, vSAN ) Develop automation using PowerShell and other scripting tools Ensure high availability through clustering and best practice design Operate within ITIL processes, including change and incident management Collaborate with cross-functional teams to deliver infrastructure improvements and projects Key Requirements Strong experience with Microsoft infrastructure ( Active … experience with VMware or similar virtualisation platforms Strong scripting/automation skills ( PowerShell or equivalent) Solid understanding of networking fundamentals Experience working within ITIL or structured environments Additional Information 4-day working week (Friday–Monday, 12-hour shifts) Initial 2-week onboarding period on standard hours (9:00am–5:30pm ...

functional teams across engineering, operations, and business units Oversee cloud infrastructure strategy, optimisation, and cost efficiency Ensure alignment with IT service management frameworks, including ITIL Mentor and develop engineers, fostering a culture of continuous improvement and accountability Manage vendor relationships and third-party service providers where applicable Key Requirements Proven … teams in a large, complex organisation Strong background in platform engineering , cloud technologies (AWS, Azure, or GCP), and modern infrastructure Solid understanding of ITIL frameworks and IT service management principles Demonstrated leadership experience with a track record of building and scaling teams Experience driving operational excellence, incident response, and system ...

bringing structure, governance and consistency to a highly distributed environment. The Service Delivery Manager will play a key role in shaping strategy, implementing ITIL-aligned processes, and improving outcomes for over 75,000 users. This role is ideal for a Service Delivery Manager who thrives in ambiguity and wants … deliver a best-in-class function. Key Responsibilities: Design and implement a centralised IT support model. Establish governance, SLAs, and performance frameworks. Embed practical ITIL processes and best practices. Lead and manage a team of 6 Regional Managers. Oversee delivery across a distributed IT function of 160 staff. Drive consistency ...

hardware in line with procurement frameworks. Coordinate central and school-based IT teams to enable effective project delivery. Promote best practice methodologies (Agile, PRINCE2, ITIL) across all projects. Key Requirements of the IT Project Manager: Proven experience delivering IT projects within education (MAT, SAT, or schools). Strong knowledge … communication and stakeholder management skills. Strong planning, organisation, and problem-solving abilities. Ability to work independently and collaboratively. Desirable experience with Azure/Entra, ITIL, and IT procurement frameworks. Experience working in an educational environment (desirable). Apply now for the IT Project Manager Role to speak with VIQU ...

IT Service Desk Coordinator - St Neots or North Hykeham(Lincoln), Hybrid Salary £35,000-45,000 25 days annual leave inclusive of up to 3 days December shut-down Buy or sell up to 5 ...