IT Helpdesk Manager
Coulsdon, London, United Kingdom
The Portfolio Group
Team satisfaction and feedback scores YOU? Proven experience managing a helpdesk or IT support function Excellent communication and problem-solving skills Solid understanding of helpdesk tools (e.g., Jira) and ITIL practices A passion for customer service and improving user experience Experience with Microsoft technologies, including: Office 365, Dynamics CRM, Business Central Intune, Copilot, and AI tools for troubleshooting Full driving More ❯
Employment Type: Permanent
Salary: £33000 - £38000/annum + Bonus
Posted: