Description: Reporting into the Problem Lead, the Problem Analyst primary responsibility is management of the Problem Management process in scope of the Service Support ITIL processes. The goal of Problem Analyst is to prevent, remove or minimize the adverse impact of Incidents and Problems on the business that is caused more »
Barrow-In-Furness, Cumbria, North West, United Kingdom
Henderson Scott
Cleared) Reporting to the Problem Lead, the Problem Analyst's responsibility is management of the Problem Management process in scope of the Service Support ITIL processes. The goal of Problem Analyst is to prevent, remove or minimize the adverse impact of Incidents and Problems on the business that is caused more »
Specialist would be expected to have knowledge/experience of the following, but not limited to: Desktop Services Datacentre Security Toolsets/Admin Process (ITILmore »
Barrow-In-Furness, Cumbria, North West Hybrid / WFH Options
BAE Systems
Service Acceptance related deliverables Good understanding of the architecture of resilient applications Familiarity with the generation of Service Acceptance Checklists and Service Design Packs ITIL Practitioner (not essential) Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You more »
