1 to 25 of 57 ITIL Jobs in the North West

equivalent qualification; or equivalent significant experience in a similar senior delivery management role Service management or digital/data project management qualifications (e.g., ITIL, Agile) Desirable role criteria: Working knowledge of applying quality management processes to ensure the adherence to those standards throughout the project delivery lifecycle Ability to secure ...

Entra ID; exposure to AWS beneficial. Familiarity with retail systems such as Microsoft Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role will be fully ...

. Experience working in financial services, legal, or debt recovery sectors. Experience of Ansible, Terraform or similar automation tools. Awareness of security frameworks and ITIL best practices. Strong problem-solving, analytical and writing skills. Comfortable working independently or as part of a team. Personal Attributes: · Excellent communication and interpersonal skills. ...

services Experience with Power Apps, Power Automate, and JavaScript/C# for plugins Configuration experience across workflows, system and user interfaces, and field management ITIL certification or experience working in structured IT service environments Experience supporting tightly integrated systems Please get in touch with Kamilla Ryan if interested () Modis International ...

include: SRE Operating Model & Ways of Working : Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery. Reliability Measures (SLIs/SLOs) & Error Budgets : Establish service measures and targets (SLIs/ ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

growth mindset, we would love you to apply. Leadership & people management skills Strong communication, and relationship-building skills alongside a People centric approach ITIL Foundation certification desirable Administering Microsoft Active Directory, Exchange Server & Office 365 Competent with Windows desktop & application support Tablet and mobile device support Network troubleshooting incl. ping ...

service in line with ITSM best practices. Log, manage, and progress incidents and service requests accurately within the ITSM tool, taking ownership through agreed ITIL processes and working towards SLA targets. Contribute to team performance and quality standards, ensuring support is available during operational hours and escalating issues appropriately. Maintain ...

Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will ...

limited to the above points. Key skills/knowledge: Must be certified Security Cleared or ability to be achieve on application Must be ITIL certified Quantifiable experience of operating in a face paced moving client facing engagement In depth quantifiable knowledge and hands on experience in troubleshooting IT related issues ...

this is achieved via the Service Desk function within the Trust, which adheres to pre-defined SLA's and also Governmental recognized National Standards (ITIL). You will have good experience of supporting both software and hardware, with good knowledge of Windows Server 2016/2019, Windows 10/ ...

with SAP systems (e.g. SAP SD, MM, FI/CO, or S/4HANA) Solid understanding of application lifecycle management and IT service management (ITIL preferred) Experience managing vendors and external partners Strong stakeholder management and communication skills Ability to lead teams and manage multiple priorities in a fast-paced ...

attention to detail. Ability to work calmly under pressure during critical incidents. Desirable Skills & Certifications ServiceNow Certified Implementation Specialist – Security Incident Response (preferred). ITIL or ITSM certification. Background in Cyber Security, SOC operations, or Security Engineering. Experience with ServiceNow Vulnerability Response or Threat Intelligence modules ...

attention to detail. Ability to work calmly under pressure during critical incidents. Desirable Skills & Certifications ServiceNow Certified Implementation Specialist - Security Incident Response (preferred). ITIL or ITSM certification. Background in Cyber Security, SOC operations, or Security Engineering. Experience with ServiceNow Vulnerability Response or Threat Intelligence modules." If you are interested ...

attention to detail. Ability to work calmly under pressure during critical incidents. Desirable Skills & Certifications ServiceNow Certified Implementation Specialist - Security Incident Response (preferred). ITIL or ITSM certification. Background in Cyber Security, SOC operations, or Security Engineering. Experience with ServiceNow Vulnerability Response or Threat Intelligence modules. All profiles will ...

knowledge of: Windows 11 Windows Server 2019/2022 Active Directory administration Excellent customer service and troubleshooting skills Experience working with IT ticketing systems (ITIL-based) Strong time management and attention to detail Ability to work independently and as part of a team Desirable: VMware and/or Hyper ...

processes. Experience working in complex, global, or multi-vendor environments. Degree in IT, Business, Finance, Supply Chain, or a related field. Relevant certifications (e.g., ITIL, Lean Six Sigma, or equivalent). Familiarity with procurement or contract management systems. Proactive, collaborative, and detail-oriented approach. ...

application to our client in conjunction with this vacancy only. KEY SKILLS IT Support, Infrastructure, Microsoft 365, Azure, Networking, Cyber Security, GDPR, MSP Management, ITIL, Project Delivery ...

hardware Understanding of system access, configuration, and security Desirable experience Experience with radio systems or body worn video Experience with digital interview recording systems ITIL Foundation knowledge Exposure to Azure or managed service environments Experience with platforms such as Airwave or Sepura Radio Manager Practical requirements Willingness to travel between ...

logs, network traffic, and identifying vulnerabilities Independent and curious: proactive in learning and sharing knowledge Excellent communicator with clear documentation skills Solid understanding of ITIL framework and industry best practices Excellent conversational fluency in English is required to clearly explain complex technical issues Continuous learning and development are central ...

Capable of delivering presentations to internal and external stakeholders Understanding of Project and Programme Governance Good working knowledge of processes and procedures (e.g. DELIVERY, ITIL) Understanding of commercial models and costing development Ability to manage and control technical risks and work with assumptions Architectural Documentation standards (HLD, DLD, Build & Standard ...

Capable of delivering presentations to internal and external stakeholders Understanding of Project and Programme Governance Good working knowledge of processes and procedures (e.g. DELIVERY, ITIL) Understanding of commercial models and costing development Ability to manage and control technical risks and work with assumptions Architectural Documentation standards (HLD, DLD, Build & Standard ...

Strong understanding of enterprise applications (e.g., funding systems, CRM, ERP). Ability to manage product roadmaps, delivery lifecycles and service management processes (Agile, Waterfall, ITIL, DevOps). Excellent relationship-building and communication skills, able to translate technical concepts for non-technical audiences. Demonstrated capability to analyse requirements, identify gaps ...

Automation: Terraform and Ansible. Kubernetes experience . CI/CD & Version Control: Proven experience with GitHub and automated pipelines. A solid understanding of ITIL frameworks and Agile methodologies. A strong background in networking and core infrastructure. Security Clearance Requirements Due to the sensitive nature of this work, candidates must hold ...