1 to 25 of 106 ITIL Jobs in the North West

manage and prioritise multiple tasks simultaneously Be flexible in their approach to travel and projects undertaken Be driven to learn new tech and self-improve A strong understanding of ITIL best practice and frameworks Technical Skills - Essential Microsoft Windows Strong working knowledge of Windows Server Environments DNS and DHCP Deep working knowledge of Active Directory etc. Continuous improvement work Desktop More ❯

in IT/Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to More ❯

in IT/Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to More ❯

in IT/Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to More ❯

in IT/Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to More ❯

remote support Working knowledge of backup, operational and service continuity processes Working knowledge of Local Area Networks/Wide Area Networks and Server Support Knowledge of IT Infrastructure Library (ITIL) Best Practice Desirable Previous experience in NHS IT environment Knowledge of Internet/Intranet concepts Good working knowledge of Microsoft products including Microsoft Office Suite, Microsoft SCCM Project Management methodology More ❯

Teams and SharePoint. Customer Services experience Experience of working effectively within a team and collaborating with others to achieve goals Good written and verbal communication skills An understanding of ITIL principles for incident, request and change management will be advantageous. At VCG we reward our colleagues generously with competitive salary, training opportunities, pension, excellent holidays, Bupa Cash Plan, EAP, on More ❯

systems (e.g. Salesforce, Dynamics, or industry-specific platforms). Understanding of change control and systems governance processes. Experience with Microsoft Power Platform (e.g. Power Automate) or other workflow tools. ITIL Foundation or similar service management certification. Personal Qualities Professional, dependable, and organised. Strong ownership mentality — follows problems through to resolution. Calm under pressure and capable of prioritising workload effectively. Motivated More ❯

Dell EqualLogic & NetApp SANs Microsoft Windows Server ADFS, SSO, MFA Microsoft Exchange Server Office 365 Windows VDI, VMware Horizon Cisco certification (CCNA, CCNP, CCIE etc.) Capacity monitoring and planning ITIL AWS and or Azure (desirable) Personal and other skills Able to manage complexity: Accepts and works with ambiguity and complexity; Learns from past experiences and translates this into action; Shares More ❯

/Intranet concepts Good working knowledge of Microsoft products including Microsoft Office Suite, Microsoft SCCM Experience in using Configuration Management tools including remote support Knowledge of IT Infrastructure Library (ITIL) Best Practice Employer details Employer name Manchester University NHS Foundation Trust Address Oxford Road Campus Manchester M13 9WL Employer's website https://mft.nhs.uk/careers/ More ❯

accessibility standards. Person Specification Qualifications Essential Educated to degree level in relevant area(s) e.g. Computer Science, Web Development, etc. or equivalent experience in such areas. Desirable PRINCE2 Agile ITIL Foundation Knowledge & Experience Essential Experience of using Microsoft Office 365 applications. Knowledge and experience of a range of Web, SharePoint or Integration software packages or technologies. Experience supporting Trust wide More ❯

years’ experience in 2nd/3rd line support role within a technical support desk or MSP Strong knowledge of desktop and server platforms Proven experience operating in an ITIL framework Strong understanding of IT infrastructure and technical diagnostic skills Strong customer service skills Proven experience in knowledge sharing and creating knowledge base articles Broad technical knowledge of PCs/peripherals More ❯

years’ experience in 2nd/3rd line support role within a technical support desk or MSP Strong knowledge of desktop and server platforms Proven experience operating in an ITIL framework Strong understanding of IT infrastructure and technical diagnostic skills Strong customer service skills Proven experience in knowledge sharing and creating knowledge base articles Broad technical knowledge of PCs/peripherals More ❯

understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach Organised, reliable & proactive Full UK driving licence & transport - Essential & non-negotiable Desirable: Relevant IT certifications (CompTIA, Microsoft, ITIL etc) Previous experience mentoring or training junior team member More ❯

understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach Organised, reliable & proactive Full UK driving licence & transport - Essential & non-negotiable Desirable: Relevant IT certifications (CompTIA, Microsoft, ITIL etc) Previous experience mentoring or training junior team member More ❯

SAN technology, Dell EqualLogic & NetApp SANs Microsoft Windows Server ADFS, SSO, MFA Microsoft Exchange Server Windows VDI, VMware Horizon Cisco certification (CCNA, CCNP, CCIE etc.) Capacity monitoring and planning ITIL AWS and or Azure (desirable) About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters More ❯

a minimum this will require at least 5 years residency within the UK Certifications in Enterprise Architecture frameworks (TOGAF, LeanIX, ArchiMate and more), Cloud (AWS, Azure or GCP), Agile, ITIL, COBIT or any leading platform solution would be advantageous Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That More ❯

Knowledge: A minimum of one years recent experience working in a technical help desk or IT service desk role. Familiarity with key IT concepts and commonly used terminology. Previous ITIL experience is desirable. Previous customer service training is desirable. Experience with shift working, including unsociable hours, is desirable. Competencies and Skills: Excellent interpersonal, written, and verbal communication skills. Ability to More ❯

and SharePoint. Knowledge of layer 2 and 3 networks, IPS/IDS firewalls On prem and cloud based backups; Sage and other business applications. Service delivery and service improvement ITIL awareness Thisisanexcellentopportunitytojoinawell-establishedmedium-sizedglobalbusinessintheongoingenhancementoftheircorebusinesssystems.YouwillneedtolivewithinthelocalvicinityofLancaster,Preston,BoltonorBlackburnandbeabletocommuteintothecityeasily. More ❯

and SharePoint. Knowledge of layer 2 and 3 networks, IPS/IDS firewalls On prem and cloud based backups; Sage and other business applications. Service delivery and service improvement ITIL awareness This is an excellent opportunity to join a well-established medium-sized global business in the ongoing enhancement of their core business systems. You will need to live within More ❯

bids/tenders (e.g. G-Cloud, DOS, RM6116) . Knowledge of platform productisation, shared services, and cross-government platform initiatives. Knowledge of relevant frameworks and methodologies such as TOGAF , ITIL , and Agile at scale. Past involvement in mentoring, coaching, or community engagement within technical teams. Principal Platform Architect - Package: Base Salary: £100,000 - £145,000+ Bonus: Performance-based Benefits: Excellent More ❯

bids/tenders (e.g. G-Cloud, DOS, RM6116) . Knowledge of platform productisation, shared services, and cross-government platform initiatives. Knowledge of relevant frameworks and methodologies such as TOGAF , ITIL , and Agile at scale. Past involvement in mentoring, coaching, or community engagement within technical teams. Principal Platform Architect - Package: Base Salary: £100,000 - £145,000+ Bonus: Performance-based Benefits: Excellent More ❯

bids/tenders (e.g. G-Cloud, DOS, RM6116) . Knowledge of platform productisation, shared services, and cross-government platform initiatives. Knowledge of relevant frameworks and methodologies such as TOGAF , ITIL , and Agile at scale. Past involvement in mentoring, coaching, or community engagement within technical teams. Principal Platform Architect - Package: Base Salary: £100,000 - £145,000+ Bonus: Performance-based Benefits: Excellent More ❯

bids/tenders (e.g. G-Cloud, DOS, RM6116) . Knowledge of platform productisation, shared services, and cross-government platform initiatives. Knowledge of relevant frameworks and methodologies such as TOGAF , ITIL , and Agile at scale. Past involvement in mentoring, coaching, or community engagement within technical teams. Principal Platform Architect - Package: Base Salary: £100,000 - £145,000+ Bonus: Performance-based Benefits: Excellent More ❯

bids/tenders (e.g. G-Cloud, DOS, RM6116) . Knowledge of platform productisation, shared services, and cross-government platform initiatives. Knowledge of relevant frameworks and methodologies such as TOGAF , ITIL , and Agile at scale. Past involvement in mentoring, coaching, or community engagement within technical teams. Principal Platform Architect - Package: Base Salary: £100,000 - £145,000+ Bonus: Performance-based Benefits: Excellent More ❯