1 to 25 of 78 ITIL Jobs in the North West

users. Ability to work independently and collaboratively within a multi-campus environment. Desirable Skills Microsoft certifications such as MS-900 or AZ-900 . ITIL Foundation certification or equivalent. Knowledge of PowerShell or basic automation scripting. Experience supporting higher education or multi-site organisations. Personal Attributes Professional, customer-focused ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

cyber security, SOC, or information security analyst role. Experience working within an ISO/IEC 27001 (or equivalent) accredited environment. Familiarity with ITIL service management processes, particularly Incident, Request, Change, and Problem management. Understanding of GDPR, data protection, and information governance. Hands-on experience with a SIEM platform (Cortex XSIAM ...

people management skills, with the ability to coach, mentor, develop and hold technical colleagues accountable while maintaining a positive team culture. Good understanding of ITIL methodology and service management principles, including incident, problem, change, request and continual improvement practices. Experience managing Microsoft cloud services, particularly Azure, Microsoft 365, Intune, identity ...

people management skills, with the ability to coach, mentor, develop and hold technical colleagues accountable while maintaining a positive team culture. Good understanding of ITIL methodology and service management principles, including incident, problem, change, request and continual improvement practices. Experience managing Microsoft cloud services, particularly Azure, Microsoft 365, Intune, identity ...

Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience with Windows Server, Active Directory, Group Policy, and FSLogix. Strong understanding of ITIL processes and enterprise support models. Operations VMWare, HyperV, XenServer, Invanti Desirable to have a working knowledge of supporting UK Secure Paradox solution (Becypt). Analytics ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Telecom domain Experience is MUST ...

Security Boards, Gateway Reviews, multi-supplier governance Qualifications & Certifications CISSP (multiple holders), CISM, CCSP, OSCP, CEH TOGAF 9/TOGAF 9.2, SABSA Foundation, Zachman, ITIL v3/v4 AWS Security Specialty, AWS Solutions Architect, AWS DevOps Pro, AWS Advanced Networking Azure Security Specialist (AZ-500), Azure Solutions Architect ...

integrate acquired systems and processes. Here's What You'll Need Proven experience as a Technical Architect across diverse technology domains. Knowledge of ITIL, Prince2, TOGAF, Archimate. Strong analytical, communication, and problem solving skills. Experience in matrixed environments and fast paced project delivery. Good organisational and project management capabilities. Expertise ...

include:* **SRE Operating Model & Ways of Working**: Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery.* **Reliability Measures (SLIs/SLOs) & Error Budgets**: Establish service measures and targets (SLIs/ ...

refresh. Ensure all devices meet CE+ controls including patching, MFA, encryption, secure configuration and access management. Record work completed, update tickets and follow ITIL-aligned processes. As a suitable SC Cleared Desktop Engineer, you will have: Strong knowledge of Windows 10/11, device builds and imaging tools (eg, Autopilot ...

migration projects Azure transformation programmes Infrastructure modernisation initiatives Cyber security improvement programmes Azure SQL Power Platform AI, automation or digital innovation projects Microsoft or ITIL certifications This role is particularly well suited to someone who enjoys remaining close to the technology and wants to combine leadership responsibility with genuine technical ...

Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations ...

concepts: Networking, authentication, IAM Containers (Docker, Kubernetes). Understanding of: DevOps practices, CI/CD pipelines Databases (SQL & NoSQL). Agile/Scrum certifications. ITIL (for service-oriented environments). Experience with RFPs, proposals, & SOWs. 3-8+ years in roles such as a Sales Engineer/Pre-Sales Engineer. ...

Reviews, Conditional Access, and MFA Experience working within regulated environments is preferred Strong communication, documentation, and stakeholder engagement skills Desirable Skills & Certifications: ServiceNow experience ITIL v4 Foundation Microsoft certifications (SC-300, SC-200, SC-100) What's on Offer for You? Competitive salary and discretionary bonus Generous pension contribution ...

security support. * Experience working within regulated or enterprise environments. * Strong incident, problem and change management experience. * Excellent stakeholder communication and documentation skills. * Familiarity with ITIL-based service management processes. Desirable Skills * Venafi * PKI/Certificate Authorities * HSM exposure * Key Management * Active Directory Certificate Services (ADCS) * Microsoft Entra ID/ ...

Basic understanding of networking, virtualisation, or IT security Experience supporting hardware/software across various devices Familiarity with Jamf or Microsoft Intune Knowledge of ITIL principles Working towards or holding a relevant IT qualification INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business ...

technical due diligence and system integration. Required Skills: - Proven experience as a Technical Architect across multiple technology domains - Strong knowledge of frameworks such as ITIL, Prince2, TOGAF, and Archimate - Excellent analytical, problem-solving, and communication skills - Experience working in matrixed environments and fast-paced delivery settings - Strong organisational and project ...

leading enterprise application environments Proven SAP applications governance and support experience Knowledge of Azure, Microsoft 365, Power Platform and Power BI Strong understanding of ITIL, change management and IT General Controls Experience managing outsourced suppliers and third-party vendors Excellent stakeholder management and communication skills Experience delivering application ...

Notes, Citrix, Mobile Devices and Microsoft operation systems Excellent troubleshooting skills Desirable Experience of using a service management system such as ServiceNOW Awareness of ITIL framework ...

such as Flexera, ServiceNow or similar Understanding of licensing models across major vendors (e.g. Microsoft, Oracle, IBM, SAP) Familiarity with ITAM frameworks such as ITIL or ISO standards Strong data analysis and reporting capability (e.g. Excel, Power BI) What success looks like Delivering high‐quality ITAM consultancy aligned to business ...

Good working knowledge of Microsoft Azure - governance, backup/ASR, Update Manager, Sentinel and Arc * Advanced Windows Server and Linux administration * Solid grounding in ITIL change and incident management, including CAB participation * Willingness to join a 1-in-5 weekly on-call rotation Nice to have * Dell PowerProtect Data Manager ...

delivery of IT support services meet organisational needs, maintain service continuity and are underpinned by robust business continuity arrangements. Lead and develop an ITIL-aligned IT support function, ensuring queries are effectively prioritised, managed within agreed timescales and responsive to organisational needs. People Management Line manage members ...

within an IT services or managed services environment Understanding of project management methodologies (PRINCE2, Agile) Knowledge of IT infrastructure or cloud technologies Familiarity with ITIL framework Project management certification (PRINCE2 Foundation, Agile or equivalent) Experience working with ISO9001 and ISO27001 standards within a projects environment Benefits ...