3 of 3 ITIL Jobs in Darlington

logging, triaging, and resolving incidents and service requests, acting as a user advocate and ensuring issues are managed through to resolution in line with ITIL best practices, service levels, and security standards.This role is FTC to end of Jan 2027 and is hybrid. In the first month ...

performance across critical services, while working closely with internal teams and third-party suppliers to deliver reliable, customer-focused IT services in line with ITIL standards.This will be a FTC role to the end of Jan 2027 and the ideal candidate will be able to come … VMware, Veeam) Solid understanding of networking (WAN/LAN/WLAN), DNS, and security controls Experience with incident, problem, and change management within an ITIL framework Ability to produce high-quality technical documentation and service artefacts Strong troubleshooting skills and the ability to communicate clearly with technical and non-technical ...

line, ensures secure and efficient user provisioning, and maintains consistent endpoint standards while contributing to service improvement initiatives and project delivery within a structured ITIL environment.This role is a FTC until Jan 2027 and will require you to be onsite when required in Darlington more frequently at the beginning … Intune, SCCM, Autopilot, and MDM Ability to triage, troubleshoot, and resolve complex endpoint and user issues Experience of incident and problem management within an ITIL framework Knowledge of endpoint security, networking fundamentals, and print management Use of scripting or automation to improve efficiency Strong communication skills and a structured, methodical ...