1 of 1 ITIL Jobs in Ealing

scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We’re a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training … sectors. Key Responsibilities: • Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews • Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics • Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance • Control £700k IT OPEX budget; track costs and manage asset register • Sponsor supplier-led projects (e.g. … led change projects • Familiar with ISO 27001, GDPR, and risk reporting • Clear communicator with execs, users, and vendors • Data-driven; focused on cost, service, and risk improvement Certifications & Education: • ITIL v4 Managing Professional | PRINCE2 Practitioner | Agile PM • CIPS Level 4 (Commercial & Contract Management) • Degree in IT, Info Systems, or Business Management Why Join Us? We value our employees and offer More ❯