9 of 9 ITIL Jobs in East Anglia

skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of SD+ helpdesk based ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. KEY DUTIES SD+ Ticket resolutions- Utilising technical expertise to ensure Incidents are dealt with in a timely manner ...

excellent communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of SD+ ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Key Duties SD+ Ticket resolutions - Utilising technical expertise to ensure Incidents are dealt with in a timely manner ...

managing incidents through an IT Service Management system Excellent troubleshooting and problem-solving skills Strong customer-facing communication skills Experience working within an ITIL-based support environment Desirable Experience Microsoft Endpoint Configuration Manager (SCCM/MECM) Intune/Modern Endpoint Management Citrix Sophos Asset Management tools Previous experience within Healthcare ...

communications skills, organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...

communications skills, organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...

Manufacturing or Supply Chain or other fast-paced commercial environments. Exposure to Microsoft Entra ID, Active Directory, Exchange Online or Microsoft Intune. Familiarity with ITIL principles, Incident Management, Service Request Fulfilment & SLA-driven support. Experience supporting geographically dispersed users or multiple business locations. IT qualifications or certifications such as CompTIA … A+, Microsoft Fundamentals or ITIL Foundation. Benefits Package: 31 Days Annual Leave Including Bank Holidays/Salary Sacrifice Pension Scheme/Health Cash Plan/Life Assurance & Income Protection/Employee Assistance Programme/Training, Mentoring & Professional Development/Retail & Supermarket Discounts/Cycle to Work Scheme/Electric ...

changed services deliver to target service levels and performance indicators. CSI Championing SACM and associated processes and procedures within the organisation, operating within the ITIL frameworks and compliant with ISO20000 where it is a defined deliverable for the customer. Identifying areas of improvement. Establishing CSI mechanisms for the life … solutions within enterprise environments. Good understanding of the SACM IT technologies infrastructure components and business processes. Highly experienced and qualified in service management frameworks (ITIL) and their practical implementation with regard to SACM. The SACM must have: Knowledge of SACM concepts and techniques. An operational understanding of supply chains. Experience ...

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and ...

/CD pipelines you've owned end to end Strong networking, identity (Entra ID) and cloud security knowledge Experience in ITIL-aligned service organisations Desirable: Azure certifications (AZ-104, AZ-305 or equivalent), ITIL v4 Foundation, FinOps exposure Package Up to £80,000, plus discretionary bonus (typically ...