1 to 25 of 30 ITIL Jobs in East Anglia

prioritize multiple tasks effectively in a fast-paced environment. A commitment to providing excellent customer service and support. Desirable Skills: IT certifications such as ITIL Foundation, CompTIA A+, or equivalent. Familiarity with NHS-specific systems, applications, and hardware (e.g., Smart Cards, SystmOne, NHS mail etc.). Experience with remote desktop More ❯

of client network environments Build key relationships with key technical contacts at client sites and third parties Key Skills Qualifications such as MCSA, AZs & ITIL would be highly beneficial towards your application Strong knowledge of Windows OS, 10 & 11 Strong demonstratable experience of Azure & Intune Excellent PC problem solving skills More ❯

and issues to senior leadership. Capability to deconstruct complex challenges into manageable workstreams. Familiarity with project and service delivery frameworks such as Prince2, MSP, ITIL, and tools like JIRA. Personal Attributes: Excellent communication and interpersonal skills. A natural curiosity for technology and an awareness of business needs. Self-starter with More ❯

services and cloud-based applications. · Experience in managing and troubleshooting network infrastructure, particularly Cambium wireless and networking solutions. · Familiarity with IT ticketing systems, ITIL practices, and service desk operations. · Knowledge of IT security and cloud best practices, including endpoint security management. If you have the skills and experience listed above More ❯

Veeam, BackupExec, or Redstor for ensuring data integrity and recovery. A successful candidate must have: Demonstratable Azure experience. Financial organization experience preferred. Familiarity with ITIL framework. Strong user focus. Excellent organizational and time management skills. Ability to prioritize workload. Understanding of deadline-driven environments in top-tier companies. Self-motivated More ❯

and business objectives. Lead, mentor, and develop the project management team, fostering a high-performance culture. Implement best practices and frameworks (e.g., PRINCE2, Agile, ITIL) to optimise project execution. Collaborate with internal teams (technical engineers, service desk, sales) and external stakeholders to ensure seamless project delivery. Drive continuous improvement in More ❯

and business objectives. Lead, mentor, and develop the project management team, fostering a high-performance culture. Implement best practices and frameworks (e.g., PRINCE2, Agile, ITIL) to optimise project execution. Collaborate with internal teams (technical engineers, service desk, sales) and external stakeholders to ensure seamless project delivery. Drive continuous improvement in More ❯

Confidence supporting a mix of Windows and Mac environments Experience with SCCM, Intune, Microsoft 365, AV/VC technologies, and basic networking Understanding of ITIL-aligned incident/problem/change processes Comfortable supporting users at all levels—from office staff to senior stakeholders This is an excellent opportunity for More ❯

the business that supports the security strategy and policy and takes into account risks and appropriate legal and regulatory constraints Provide leadership on all ITIL processes and be a decision maker within a defined scope responsible for ensuring that mitigation controls and incident response are appropriate and delivered in a More ❯

What You’ll be Doing: Provide leadership on Agile/ITIL processes and be a decision maker within the security team; Advising those who will be working directly with yourself on best practices and able to support from a 3rd Line perspective. Develop peers and colleagues within the team through More ❯

configuration Multi-vendor, multi-technology IP network design TCP/IP and routing protocols Cisco Viptela SDWAN LAN resilience technologies (SPBM, HSRP/VRRP) ITIL framework Avaya VoIP Platforms Network design tools such as AutoCAD & Visio Strong ability to communicate complex IT problems to non-technical audiences. Proactive in anticipating More ❯

Experience We're Looking For Experience developing and delivering release/cutover plans into production Knowledge and practical experience of IT Service Management, using ITIL and ISO 20000 frameworks. Experience working with 3rd party and Managed Service Providers. What’s In It For You? Location: Hertfordshire Salary: £30,000 Industry More ❯

common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc) ServiceNow Certified System Administrator accreditation required, and having CIS-CSM/CIS-ITSM, ITIL v4 Foundation would be advantageous More ❯

will lead the change and release processes across Elexon’s IT environment and ensure smooth service transitions into production. You'll work within an ITIL-based framework, coordinating across teams and vendors to maintain high-quality, controlled, and risk-assessed change management. Key Responsibilities Develop and manage Change Management, Release … third-party vendors to ensure smooth transitions. Deliver regular reports covering success rates, trends, and improvement areas. Promote continuous improvement, governance, and compliance with ITIL best practices. Stakeholders You'll Work With Internal: Senior Leadership Team, Technology Leads, Product/Service Owners, IT Service Desk External: Supplier Partners, 3rd Party … Vendors Key Skills & Experience 5+ years of experience in ITIL-based Service Management (Change, Release & Transition) Proven experience managing complex IT changes and large-scale releases Familiarity with IBM tools, ServiceNow, or equivalent ITSM platforms Strong communication and stakeholder management skills Analytical mindset for risk assessment and problem-solving Desirable More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯