1 to 25 of 244 ITIL Jobs in the East of England

. Excellent communication skills, both written and verbal, with a high level of attention to detail. A proactive and organised approach to managing tasks and priorities. Qualifications: Relevant Certifications: ITIL v3 or ITIL 4 Foundation (desired), Prince2 or similar project management qualification (desired). Degree: A degree in Computer Science, Information Technology, Engineering, or related field is preferred but not More ❯

SAN Storage: (e.g., HPE Nimble) - Microsoft Windows Server OS - IaaS (Windows/Linux) Desirable experience - IT/Related Degree - Microsoft O365 Administrator - Microsoft Azure Administrator - CCNA - MCSA/MCSE - ITIL Foundation V3+ - AWS - Sentinel - Logic Apps - API Mgmt. gateways - Intune and Autopilot - Application Proxies - Data management Gateways - Microsoft Data Protection Manager - Wi-Fi - Meraki - Palo Alto Firewalls, Global Protect VPN More ❯

support experience with Windows 11 OS and server infrastructure Desirable Technical Skills: PowerShell scripting Familiarity with SQL Server Management Studio (SSMS) and SQL Server Reporting Services (SSRS) Understanding of ITIL practices Experience with Hyper-V and CoLo environments Professional Attributes: Experience in a 3rd line technical infrastructure support or project role Excellent problem-solving skills with a structured, analytical mindset … Support Engineer (MS-220) Microsoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft Certified: Endpoint Administrator Associate (MD-102) Additional/Desirable Certifications: Power Platform Fundamentals (PL-900) ITIL Foundation Certificate in IT Service Management Cisco Certified Network Associate (CCNA) or CCENT What We Offer: 33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one More ❯

technologies and industry best practices, recommending their adoption to improve service quality and operational efficiency. Qualifications: Strong leadership and team management skills. Excellent communication, problem-solving, and organisational skills. ITIL 4 Foundation or equivalent service management certification. A minimum of 5+ years of experience in IT support or service operations management. Good understanding of IT infrastructure, systems, and applications, as More ❯

technologies and industry best practices, recommending their adoption to improve service quality and operational efficiency. Qualifications: Strong leadership and team management skills. Excellent communication, problem-solving, and organisational skills. ITIL 4 Foundation or equivalent service management certification. A minimum of 5+ years of experience in IT support or service operations management. Good understanding of IT infrastructure, systems, and applications, as More ❯

and clearly articulate technical (software and hardware) functionality, capabilities, principals of operations and issues/resolutions. Prior experience in globally distributed, matrix/network environment. Prior experience in deploying ITIL Framework. Ability to communicate effectively (written and verbal) in dealing with internal and external customers as well as service, hardware and software vendors. Experience and comfort in working at all More ❯

a strong commitment to resolving technical challenges Fast learner with a growth mindset Desirable Certifications: Microsoft Certified: Azure Administrator/Solutions Architect MCSA/MCSE VMware Certified Professional (VCP) ITIL Foundation What We Offer Competitive salary and benefits Flexible working arrangements (hybrid or remote) Opportunity to work with modern technologies across cloud and on-prem Collaborative and inclusive culture Support More ❯

of the customer; Possess excellent communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of helpdesk based ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Location: Huntingdon, Cambridgeshire Clearance Requirements: You must be eligible for UK DV Security Clearance. Are you ready to make an impact? Begin your More ❯

DHCP, VPN, firewalls) . Skilled in endpoint and device management tools such as Intune , SCCM , and Jamf (for macOS) . Scripting and automation ability (e.g., PowerShell ). Understanding of ITIL principles and familiarity with ITSM platforms like ServiceNow or Jira. Security awareness and experience with IAM, MFA, and endpoint protection solutions. Excellent communication skills and a collaborative, problem-solving mindset. More ❯

is tested and DR ready. Candidate requirements Essential Bachelor's degree or higher in Computer Science, Information Technology or related field or equivalent work experience Have an understanding of ITIL best practice Working knowledge of Active Directory Lightweight application development experience Working knowledge/experience of scripting languages (e.g. BASH/Python/Powershell/Windows Commandline) Working understanding of More ❯

system upgrades Act as the go-to expert on My Technology services, offering advice, guidance, and training Own and resolve incidents and service requests in line with SLAs using ITIL best practices Work with suppliers to ensure services are maintained within agreed service levels Lead and contribute to service improvements, innovation, and compliance with governance frameworks Support field operations across … to completing projects Skills & Experience: 2+ years' experience as a desktop or field engineer Strong working knowledge of Windows 10/11 and managed desktop environments Solid grasp of ITIL processes and experience with ServiceNow or similar tools Experience with solution rollout, project support, and technical escalation Familiarity with Active Directory, Group Policy, and secure systems (CES+ desirable) Understanding of More ❯

manner to meet defined service level targets. Complete relevant and skilled investigations, before escalating to our 2nd line team. Maintain a high degree of customer service and adherence to ITIL service management principles, taking ownership of incidents and requests, and being proactive when dealing with customers. Take ownership of the Asset Management process for all devices across the firm. Create More ❯

collaboratively with colleagues and our customer in an exciting and critical LAN/WAN environment. A key requirement of this role is to deliver technical service in a dynamic ITIL environment as well as incorporating Agile change delivery. At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. … Experience of patch management including analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the importance of stakeholder management and More ❯

using Lean6Sigma framework to ensure clarity, cohesion, and consistency in how work is performed across GIS. Maintain awareness of IT department standards, measures, and processes, with beneficial knowledge of ITIL and IT4IT standards. Support the development of the GIS Transformation programme and lead the ITOM deployment. This includes supporting the introduction of industry-leading practices such as ITIL, Agile, or … in the usage of MS Visio Familiarity with SAP Lean IX is an added advantage Project Management (ideal): Certification in PMP, Prince2, Agile Project Management Business and IT (knowledge): ITIL 4 DevOps practices and tools SAFe 6.0 Digital transformation About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT More ❯

using Lean6Sigma framework to ensure clarity, cohesion, and consistency in how work is performed across GIS. Maintain awareness of IT department standards, measures, and processes, with beneficial knowledge of ITIL and IT4IT standards. Support the development of the GIS Transformation programme and lead the ITOM deployment. This includes supporting the introduction of industry-leading practices such as ITIL, Agile, or … in the usage of MS Visio Familiarity with SAP Lean IX is an added advantage Project Management (ideal): Certification in PMP, Prince2, Agile Project Management Business and IT (knowledge): ITIL 4 DevOps practices and tools SAFe 6.0 Digital transformation About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT More ❯

to at least bachelor's or master's degree level, or equivalent professional qualification, with preference to studies in Computer Science, Software Engineering, or a related field. Certifications in ITIL v4, PMP, SAFe or cloud certifications (AWS, Azure, GCP) plus experience with tools like ServiceNow, Azure DevOps, JIRA or equivalent would be a distinct advantage. Familiarity with IT Service Management … have substantial experience in IT service management, engineering, operations, or DevOps leadership roles, across complex hybrid environments (Cloud, on-prem, SaaS) Ideally you will have a deep understanding of ITIL, DevOps and Enterprise service management principles. Successful candidate will be a strong leader, with experience in building and managing cross functional teams in ambiguous, high-growth environments. Ideally you will More ❯

using Lean6Sigma framework to ensure clarity, cohesion, and consistency in how work is performed across GIS. Maintain awareness of IT department standards, measures, and processes, with beneficial knowledge of ITIL and IT4IT standards. Support the development of the GIS Transformation programme and lead the ITOM deployment. This includes supporting the introduction of industry-leading practices such as ITIL, Agile, or … in the usage of MS Visio Familiarity with SAP Lean IX is an added advantage Project Management (ideal): Certification in PMP, Prince2, Agile Project Management Business and IT (knowledge): ITIL 4 DevOps practices and tools SAFe 6.0 Digital transformation Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Referrals increase More ❯

Network switches and routers Wireless access network setups Experience in Virtualization (Hyper-V or Vmware) Working knowledge of Backup Solutions such as Veeam or Altaro Ability to follow the ITIL processes below: Change Management Service Asset and Configuration Management Certifications from Microsoft (MCSA - Server 2016 or O365) and Cisco (CCNA) Who you are An awesome team player with a positive More ❯

and 3rd parties to efficiently deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft Certifications. Exposure to ITIL or other ITSM framework IND/LET More ❯

and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

and 3rd parties to efficiently deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft Certifications. Exposure to ITIL or other ITSM framework IND/LET More ❯

and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

and IaaS. Experience with contract management software (e.g., Ariba, Coupa) is a plus. Experience managing contracts related to cloud services, software licenses, and digital marketing platforms. Industry certifications (e.g., ITIL, Six Sigma) are a plus. Experience with Microsoft/Oracle/ServiceNow. Excellent communication, interpersonal, and negotiation skills. Strong attention to detail and ability to manage multiple priorities effectively. A More ❯