1 to 25 of 112 ITIL Jobs in the East of England

Plus (CE+) is advantageous. Strong leadership, coaching and team management skills. Excellent communication and stakeholder management abilities. Good understanding of IT service management principles (ITIL desirable). Ability to work effectively with Development, QA and Infrastructure teams. Strong analytical, problem-solving and decision-making skills. Highly organised, client-focused ...

scale (Zoom Rooms or similar) is a plus Experience partnering cross‐functionally with Security, People, and Finance teams is a plus Relevant certifications (ITIL, Microsoft, Apple) are welcomed but not required #LI-GL1 What's Roku's approach to hybrid working? Roku fosters an inclusive and collaborative environment where teams ...

working to SLAs. Excellent troubleshooting and problem-solving skills. Strong communication and customer service skills. Ability to obtain BPSS and Enhanced DBS clearance. Desirable ITIL knowledge or certification. Microsoft certifications. Experience supporting Microsoft Surface Hub and AV technologies. Understanding of networking fundamentals including TCP/IP, DNS and DHCP. Keywords ...

team Strong coaching and mentoring skills, with the ability to lead a technically capable support team Good knowledge of ITSM principles, ideally supported by ITIL certification Strong experience using service desk data, KPIs and SLAs to drive performance and continuous improvement Good technical understanding of Microsoft 365, Azure and endpoint ...

Intune. Basic understanding of networking concepts including DNS, DHCP, VPNs, and Wi-Fi connectivity. Experience supporting laptops, desktops, mobile devices, and printers. Awareness of ITIL principles or service management frameworks. Relevant certifications or ongoing study (e.g., CompTIA ITF+, CompTIA A+, Microsoft Fundamentals). ...

team Strong coaching and mentoring skills, with the ability to lead a technically capable support team Good knowledge of ITSM principles, ideally supported by ITIL certification Strong experience using service desk data, KPIs and SLAs to drive performance and continuous improvement Good technical understanding of Microsoft 365, Azure and endpoint ...

producing and updating technical documentation to a high standard. Have excellent analysis and problem-solving skills. Possess excellent communication skills. Have ITIL3 or ITIL 4 at the Foundation level or above. KEY DUTIES System Support & Ticket resolution - Utilising technical expertise to ensure Cat A systems are kept online and running ...

experience. Strong database design and SQL knowledge. Experience with REST API integration and data modelling. Dashboard, reporting and KPI development experience. Knowledge of CMDB, ITIL and Configuration Management processes. Experience working within enterprise-scale IT environments. Strong analytical, communication and stakeholder management skills. Desirable Skills Google AppSheet, Apps Script, BigQuery ...

skills. Desirable Skills Knowledge of Microsoft 365 services. Understanding of global email environments. Basic understanding of network infrastructure. Familiarity with Google support case management. ITIL knowledge and experience working within structured service management environments. #J-18808-Ljbffr ...

producing and updating technical documentation to a high standard. Have excellent analysis and problem-solving skills. Possess excellent communication skills. Have ITIL3 or ITIL 4 at the Foundation level or above. KEY DUTIES System Support & Ticket resolution - Utilising technical expertise to ensure Cat A systems are kept online and running ...

transactional and reporting systems and data warehousing. Experience of working closely with other key functions such as Manufacturing and Supply Chain. An appreciation of ITIL Functions & Processes. Business leadership experience of teams and functions utilising complex ERP systems. Knowledge and experience of project and service delivery disciplines including business analysis ...

Oracle Financials (GL, AP, AR, Costing, SLA), ASCP, or supply chain-related intercompany accounting.* Oracle EBS SCM/Technical certifications and familiarity with ITIL or service management processes is preferable.* Global Delivery & Innovation (Preferred): Experience with global ERP rollouts, hypercare support, 24x7 managed services models, or embedding AI tools into ...

transactional and reporting systems and data warehousing. Experience of working closely with other key functions such as Manufacturing and Supply Chain. An appreciation of ITIL Functions & Processes. Business leadership experience of teams and functions utilising complex ERP systems. Knowledge and experience of project and service delivery disciplines including business analysis ...

equivalents) Understanding of common enterprise applications and authentication methods Awareness of cyber security principles, including access controls and incident handling Solid understanding of ITIL practices Capability to lead technical resolution during high‐pressure or major incidents. Proven Customer service Skills Strong leadership, mentoring, and coaching skills Strong analytical and problem ...

Apps Script BigQuery Looker Studio Microsoft Power Platform Power BI ServiceNow CMDB Remedy CMDB Python JavaScript ETL and Data Integration tools ITSM & CMDB Knowledge ITIL Foundation or equivalent understanding. Configuration Management processes. Asset Management. Service Mapping. Discovery tools. Data Governance. ServiceNow CMDB experience highly desirable. If you receive suspicious outreach ...

should it be required (TBC). Experience in Service Operations, Major Incident Management, Service Management or a similar operational leadership role. Strong understanding of ITIL disciplines including Incident, Problem and Change Management. Experience working with ServiceNow and operational monitoring or event management tools. Broad understanding of enterprise infrastructure, IT services ...

supplier onboarding, governance, third-party technology risk, and platforms such as Microsoft 365, Entra ID, Azure Virtual Desktop, and Island Browser. SAFe POPM, CSPO, ITIL, or Business Analysis certifications are a plus. THRIVE What you can expect of us As we work to develop treatments that take care of others ...

clear, user-friendly guidance. Strong attention to detail and ability to document technical information accurately. Bachelor’s degree within Information Technology or relevant field. ITIL certification is desirable. Microsoft 365 fundamentals (understanding of Microsoft cloud solutions). ...

MECM . Strong endpoint management and software deployment experience. Hardware, desktop and peripheral troubleshooting. Active Directory/Group Policy experience. Experience working within an ITIL/service desk environment . Excellent customer service and communication skills . Strong troubleshooting and problem-solving ability. Excellent prioritisation and time-management skills . ...

manage multiple tasks Strong working knowledge of M365, Admin Centre Management for Teams, Exchange and Share Point, and Azure, Active Directory, Intune Understanding of ITIL or similar IT Service Management frameworks Please apply today for immediate CV review. Kinetech is acting as a recruiter in relation to this vacancy. ...

Strong stakeholder management skills, including experience working with senior leaders and directors. Experience leading major incidents, escalations and incident response activities. Strong knowledge of ITIL service management principles and processes. Expertise across Microsoft 365, Endpoint Management (Intune/SCCM), Windows, macOS, mobile device management and collaboration technologies. Excellent communication skills ...

Remedy CMDB, Microsoft Power Platform, Power BI, AppSheet, BigQuery, Looker Studio, SQL, Python and JavaScript. Demonstrate strong experience in CMDB/ITSM environments, including ITIL, Asset Management, Configuration Management, Discovery and Data Governance, with excellent stakeholder management and communication skills. If you are interested in this opportunity, please apply ...

performance, KPIs and contractual obligations Confidence working with senior customer stakeholders Experience using CRM systems and Microsoft Office Knowledge of service management best practice; ITIL certification would be advantageous A full UK driving licence Looking for the next step in your career? Think Specialist Recruitment is an independent support staff ...

platform governance. Experience driving automation, self-service and continuous improvement initiatives. Strong stakeholder management, supplier management and influencing skills. Experience leading and developing teams. ITIL Foundation certification or equivalent. Desirable ServiceNow CSA or related certification. Experience with HAM Pro, SAM Pro, CMDB or AI-enabled ServiceNow capabilities. Agile Product Owner ...

interface, and automation faults, providing safe workarounds where immediate resolution is not possible. Participate in incident, problem, and change management processes in accordance with ITIL and Trust governance standards. Escalate to senior management for information, ratification, or decision‐making when thresholds are met (risk, cost, patient impact, or strategic alignment ...