1 of 1 ITIL Jobs in East Kilbride

British citizens, safeguard the UK's security, defend our values, reduce poverty, and tackle global challenges with our international partners. As part of an ITIL aligned Service Desk, you will be responsible for delivering high quality, customer focused 1st line support to users across the Rosa estate. Main responsibilities of … ability to efficiently manage workload and escalate calls when required. . Broad knowledge and understanding of IT concepts and technologies. Desirable: . Knowledge of ITIL or Service Management Frameworks. . Knowledge of AGILE and DevOps frameworks. . Experience with Enterprise level reporting tools. Please be aware that this role can More ❯