plus. Certifications: Design Thinking, Service Design CDTP, PMP, SCM, SAFe, TOGAF, CCMP, CISA, CISSP, AWS/Microsoft/GCP cloud certifications, PMP/PRINCE2, ITIL, CISSP/CISM, Agile/DevOps, and CBAP/Six Sigma, PROSCI, MSP. Other Requirements Willingness to travel as required Fluent in French (nice to More ❯
experience in utilities, water, or energy sectors; familiarity with digital twins, edge computing, or AI automation Certifications like TOGAF, Azure Solutions Architect Expert, or ITIL would be advantageous If you are an experienced Digital Architecture Manager looking for a new challenge, apply today. JBRP1_UKTJ More ❯
Exeter, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
advising key stakeholders/executives Ability to confidently facilitate client workshops, clearly communicate process recommendations, and manage stakeholder engagement, both in person and virtually ITIL V3 or V4 Foundations Certification ServiceNow Certified System Administrator preferred Certification in at least two ServiceNow products (ITSM, CSM, ITOM, IRM, SecOps, or other additional More ❯
infrastructure tasks to reduce manual effort Liaise and manage vendor relationships (e.g., IBM, DELL, Broadcom) Manage risk and cost associated with infrastructure services Support ITIL-aligned change, incident, and problem management processes Ensure service quality and compliance with internal security, audit, and risk requirements Collaborate with stakeholders across business and More ❯
is required. Previous experience working with MS Teams is required. Managing Microsoft SharePoint and Teams Training Good understanding of Microsoft 365 products Knowledge of ITIL would be an advantage. Proficient in the use of MS Office applications (Word, Excel, Outlook, and Visio) Due to the volume of applications received for More ❯
with on-prem and cloud based systems Familiar with IT Infrastructure - Networks, Servers, Storage and Security Knowledge of Systems Development Lifecycle (SDLC) Data Integration ITIL Best Practices Scripting Experience (PowerShell, Bash or Python) Database knowledge (SQL) Due to the volume of applications received for positions, it will not be possible More ❯
technical and commercial solutions. Expertise in AI (e.g., language models, machine learning, GPU clustering), cloud, and managed services. Strong technical design, project governance, and ITIL methodology knowledge. Excellent communication, presentation, and stakeholder management skills. Ability to lead workshops, influence decisions, and mentor teams. Understanding of market trends, competitors, and business More ❯
Exeter, England, United Kingdom Hybrid / WFH Options
Met Office
Hardware troubleshooting and root cause investigation Configuration management (SCCM/MCM/Intune Endpoint manager) ITSM Tool usage for Incident Management (e.g. Service Now) ITIL working practices, ideally ITIL v4 foundation certified PowerShell or other scripting used to automate processes Software management and support Azure and on prem AD tooling More ❯
Exeter, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Managing Consultant - DevOps/Cloud Advisory Consultant (SC Eligible), exeter col-narrow-left Client: Stealth iT Consulting Location: exeter, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Clearline Recruitment Ltd
calls and mentoring. Ensure timely updates, SLA adherence, and clear documentation. Escalate complex issues with adequate context to 3rd line or Field teams. Promote ITIL best practices and contribute to continuous service improvement. What You'll Need Proven experience in customer-facing tech support roles. Strong knowledge of systems, applications … and network infrastructure. Proficiency with remote support tools and ITIL practices. Excellent problem-solving and communication skills. Certifications such as MCITP or CompTIA Network+ are a plus. The Perks Flexible hybrid working for better work-life balance. Learning and development opportunities. Extra holiday and volunteering days. A supportive, sustainability-focused More ❯
Exeter, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
configuration and deployment of Salesforce changes across environments Work closely with technical teams on customisations and integrations Lead incident, problem, and change management using ITIL-aligned processes Act as the main escalation point for technical issues and platform-related incidents Ensure the platform adheres to compliance and regulatory requirements Drive … support role Understanding of the Salesforce ecosystem, limitations, and best practices Experience in a regulated environment (e.g. fintech, healthtech, legaltech, insurtech, etc.) Familiarity with ITIL processes, especially change, release, and incident management Excellent communication and stakeholder management skills Proactive and adaptable—comfortable working in a scale-up setting Desirable: Salesforce More ❯
South Western Ambulance Service NHS Foundation Trust
plans, milestones, and risks. · Contribute to accurate Service Catalogue and CMDB records. · Coordinate the creation/approval of Service Design & Transition docs, aligned to ITIL and Trust standards. · Support CAB by analysing change impacts and dependencies; attend meetings as needed. · Facilitate handovers from projects to support teams, ensuring readiness and … processes. · Monitor/report on transition performance, readiness, and outcomes. · Identify and contribute to improvements in transition processes, tools, and templates. · Ensure compliance with ITIL and internal policies. · Liaise with suppliers and third parties to ensure they meet transition requirements. · Escalate risks or delays to the IT Services Manager. · Work More ❯