8 of 8 ITIL Jobs in Exeter

along with knowledge of Windows Desktop 10/11 Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Experience of working within an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable ...

site visits. In this role, youll diagnose and resolve a wide range of incidents, build and configure hardware and software, and apply ITIL best practices to ensure effective problem management and minimal business disruption. Working closely with 3rd Line teams, youll drive continual service improvement, maintain accurate technical documentation … point for complex IT incidents, applying advanced troubleshooting across hardware, software, and network environments to resolve issues beyond 1st line capability, in line with ITIL incident management principles. Perform comprehensive diagnostics using specialist tools and methodologies, ensuring thorough root cause analysis and effective resolution in alignment with ITIL problem management ...

site visits. In this role, you'll diagnose and resolve a wide range of incidents, build and configure hardware and software, and apply ITIL best practices to ensure effective problem management and minimal business disruption. Working closely with 3rd Line teams, you'll drive continual service improvement, maintain accurate technical … point for complex IT incidents, applying advanced troubleshooting across hardware, software, and network environments to resolve issues beyond 1st line capability, in line with ITIL incident management principles. Perform comprehensive diagnostics using specialist tools and methodologies, ensuring thorough root cause analysis and effective resolution in alignment with ITIL problem management ...

5+ years) in managing complex ICT contracts (value £5m+ p.a.). Proven ability to hold suppliers accountable and enforce contractual protections. Strong understanding of ITIL-aligned ICT service delivery and performance regimes. Demonstrated experience in ICT financial management, including budget control and charge validation. Excellent stakeholder management skills, engaging confidently ...

equivalent, including English & Mathematics Current, clean driving licence HNC/HND or equivalent in Computer Skills/experience Desirable MCSE or equivalent qualification ITIL Foundation, or equivalent qualification Previous Experience Essential Reasonable experience in a similar environment Experience of Microsoft operating systems Desirable Experience of computer networks Disclosure and Barring ...

continually enhancing their skills and collaborating with other IT professionals, they ensure the robust functionality and security of the organisation's IT infrastructure. Utilise ITIL-aligned support management processes and tools to log and categorise incidents, assess their impact, and assign appropriate priority levels according to IT Service Desk Procedure … needed What we are looking for Experience in an IT Service Desk or similar role Relevant certifications such as CompTIA A+, Network+, Security+, ITIL, or Microsoft Certified Professional (MCP) are highly desirable Strong technical knowledge of Windows operating systems, Microsoft Office Suite, and networking concepts, including TCP/ ...

continually enhancing their skills and collaborating with other IT professionals, they ensure the robust functionality and security of the organisation's IT infrastructure. Utilise ITIL-aligned support management processes and tools to log and categorise incidents, assess their impact, and assign appropriate priority levels according to IT Service Desk Procedure … needed What we are looking for Experience in an IT Service Desk or similar role Relevant certifications such as CompTIA A+, Network+, Security+, ITIL, or Microsoft Certified Professional (MCP) are highly desirable Strong technical knowledge of Windows operating systems, Microsoft Office Suite, and networking concepts, including TCP/ ...

responsible for ensuring that new and changed services are transitioned into live operation in a controlled, compliant, and effective manner. Operating within an ITIL-aligned environment, the role acts as the bridge between Project Delivery and Live Service, ensuring that services handed over from Project Managers meet required operational, security … aligned to agreed service levels from day one. Strong experience as a Service Transition Manager or similar service management role Solid practical knowledge of ITIL (v3 or v4) and service lifecycle management Experience transitioning services from project delivery into live operation Experience working in Microsoft-centric environments Strong understanding ...