2 of 2 ITIL Jobs in Devon

Provide leadership and direction to service teams What We’re Looking For Proven experience in a Senior IT Service Management role Strong knowledge of ITIL frameworks and best practices Experience working in large-scale, complex digital or public sector environments Strong understanding of service governance, risk, and compliance Excellent stakeholder ...

call centre functionality for both Primary and Acute health care. Service Desk - Monitor call flows and follow up any breaches of the SLA following ITIL best practice. The team work closely with the other operational teams to develop scripts to ensure that the calls are handled quickly and efficiently ...