Exeter, Devon, United Kingdom Hybrid / WFH Options
Eligo Recruitment Ltd
opportunities for knowledge transfer among current staff to effectively execute a vital multi-year program. Key areas of emphasis include: Applying Service Management Practices (ITIL V4/IT4IT) Managing Data Governance Implementing CSDM (Common Service Data Model) - ServiceNow Tailoring ITSM best practices to enhance value and address current business challenges more »
members. Identifying inefficiencies, recommend improvements to support continuous service improvement standards and assist with their implementation What we're looking for Experience in an ITIL Service Desk. Strong understanding of core systems including O365, Azure, Domain administration Understanding of LAN (Local Area Network) and WAN (Wide Area Network) technologies including more »
Devon, England, United Kingdom Hybrid / WFH Options
Delt Shared Services Ltd
Ability to work independently and collaboratively in a team environment. Effective communication and interpersonal skills. Relevant certifications: Microsoft Certified (Windows 10, MCP, MCTS, etc.) ITIL v3 Foundation Full UK Driving License If this sounds like you, get in touch! What do you get? Being part of a highly technical and more »
Plymouth, Devon, United Kingdom Hybrid / WFH Options
Berkeley Square IT Ltd
collaboratively in a team environment. Effective communication and interpersonal skills. Relevant certifications including one of more of: Microsoft Certified (Windows 10, MCP, MCTS, etc.), ITIL v3 Foundation A full UK Driving License will be required for this role If this sounds like you, get in touch! What do you get more »
Exeter, Devon, United Kingdom Hybrid / WFH Options
Eligo Recruitment Ltd
existing employees for effective delivery of a critical multi-year programme of work. Areas of focus Included but not limited to: Service Management Practices (ITIL V4/IT4IT) Data Governance/Management. CSDM (Common Service Data Model) - ServiceNow. Adaptation of ITSM best practice focused on value and solving current business more »
delivery framework for assigned projects. The ability to manage complex organisational changes. Able to produce complex business cases and investment appraisals General management or ITIL Service Management qualification. (Desirable) Certified PRINCE2 Practitioner or equivalent project management qualification. Expert knowledge of standard Microsoft Office products and Project Management tools. What you more »
hardware troubleshooting, and software installation and configuration. Understanding of IT principles and an ability to communicate complex concepts to non-technical users. Familiarity with ITIL practices would be advantageous. Experience of IT support ticketing systems. Technical problem-solving skills and a methodical approach to issue resolution. Excellent communication and people more »
Exeter, England, United Kingdom Hybrid / WFH Options
Delt Shared Services Ltd
customers, including NHS, local authority and educational trusts across the region. This will be achieved by delivering against policies, plans and strategies relating to ITIL Incident, problem and change management and reviewing and updating procedures when necessary. You must keep technical documentation accurate and current, and due to the location more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Invitise
experience. This role requires Security Clearance (SC). The successful candidate will possess proven skills working with the following - Transforming Service Management Service Management - ITIL V4/IT4IT Data Governance Data Management ServiceNow CSDM ITSM Prince 2/Agile Improvement - identification methodology, SLA, OLA, UPC, Stakeholder Management Governance frameworks Budget … Management Leading & management of staff Innovation & continuous Improvement ITIL Qualified Interested? Please apply below. Service Delivery Manager, Service Delivery, ITIL, SC, security cleared, public sector, transformation more »
and maintain governance frameworks and adaptive cadence for effective delivery. Drive knowledge sharing opportunities to empower existing employees. Focus on enhancing Service Management Practices (ITIL V4/IT4IT), Data Governance/Management, CSDM (Common Service Data Model), and more. Adapt ITSM best practices to solve current business problems and drive … to large audiences effectively. Requirements: Proven background in Project/Programme management (PRINCE2/Agile/MSP). Excellent understanding of Service Management Practices (ITIL V4/IT4IT). Familiarity with Data Governance/Management principles. Experience with CSDM (Common Service Data Model), particularly within ServiceNow. Ability to adapt ITSM more »
discussions about high risk and complexity within constrained timescales. Optimise the delivery flow of teams, actively addressing complicated risks, issues, and dependencies. Essential Requirements ITIL qualification or be able to demonstrate a clear knowledge of ITIL policies and procedures. Demonstrated expertise in leadership and management of projects/and or more »
