13 of 13 ITIL Jobs in Devon

s, Print Management, AD Sync) along with knowledge of Windows Desktop 10/11 Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Experience of working within an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills More ❯

s, Print Management, AD Sync) along with knowledge of Windows Desktop 10/11 Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Experience of working within an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills More ❯

s, Print Management, AD Sync) along with knowledge of Windows Desktop 10/11 Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Experience of working within an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills More ❯

tablets) Peripherals (printers, scanners, interactive AV equipment) Wired and wireless networking basics Microsoft 365 and/or Google Workspace Imaging and deployment tools (Microsoft/Apple devices) Knowledge of ITIL methodology and ticketing systems (e.g. ServiceNow) is advantageous. What’s on offer: Competitive salary Private medical healthcare, life assurance & pension scheme Options to buy additional annual leave, dental plan, cycle More ❯

mail/web filtering (Clearswift, Fortinet) Proficiency with monitoring platforms such as SolarWinds and Azure Monitor Excellent analytical skills and ability to create comprehensive design documentation Experience working with ITIL frameworks Collaborative mindset with strong vendor relationship management skills Ability to work effectively across technical and non-technical teams Comfortable with occasional data centre work and complex security implementation projects More ❯

1st or 2nd line IT support role. Strong working knowledge of Microsoft 365 and Windows environments. Familiarity with service desk tools and methodologies. Excellent communication and interpersonal skills. Desirable: ITIL v3/v4 Foundation certification. Degree in IT, Computer Science, or related field. UK driving licence (advantageous for occasional travel). More ❯

Working towards or achieved BCS Business Analysis certification (or equivalent). Experience leading small projects or initiatives. Technical analysis and experience with Jira or similar tools. Understanding of the ITIL Framework and UX/UI standards. Previous experience in a B2B environment. Behavioural Attributes: Demonstrates ownership and accountability in delivering work to a high standard. Works collaboratively, fostering open communication More ❯

of working off own initiative. Highly customer focused with excellent interpersonal, influencing and communication skills. Good methodical and organisational skills. Knowledge and experience of ISO20: Standards, working in an ITIL conformant organisation. Benefits: BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay More ❯

commercial awareness and the ability to translate business needs into technology solutions. Any experience of working within manufacturing environments would be an added bonus and any professional qualifications, including, ITIL , CISSP , PMP or similar, would be extremely useful. The role is offered with an extremely competitive salary and benefits package in line with what would be expected for such an More ❯

results. Strong technical understanding across: Microsoft 365, Azure, Windows Server, Active Directory, Intune Networking, DNS, DHCP, Group Policy Backup and recovery (Veeam, Datto) Virtualisation (VMware, Hyper-V) Familiarity with ITIL best practice and ticketing systems (Autotask, ConnectWise, etc.). A proactive, collaborative approach and genuine enthusiasm for developing others. Desirable: ITIL Foundation or Practitioner qualification Microsoft 365 Certified: Administrator Expert More ❯

vendor roadmaps, security standards and modern endpoint management trends, ensuring our solutions remain future-ready. What you’ll bring Professional IT certifications such as Microsoft MCP/MCTS and ITIL Foundation (v3 or v4) . Ideally, advanced Microsoft certifications (e.g. Modern Desktop Administrator , Endpoint Administrator , or Enterprise Administrator Expert ). Deep experience delivering and supporting enterprise-scale, customer-focused IT … services in an ITIL-aligned environment. Strong technical knowledge of Windows OS , Microsoft Endpoint Configuration Manager (SCCM) , Intune , Apple Business Manager , and Android Enterprise . Proven skill in application packaging and deployment (MSI, MSIX, App-V) and modern automation methods. Advanced understanding of Active Directory , Azure AD , Group Policy , and endpoint security frameworks. Excellent troubleshooting, analytical and communication skills. A More ❯

Support and maintain systems including Microsoft 365, Windows 10/11, and Windows Server (2016-2022), remote access, and general infrastructure troubleshooting. Excellent training and professional development opportunities, including ITIL and Microsoft certifications. The Person: Proven IT support experience in a customer-facing or field-based role. Confident troubleshooting across desktop, network, and server environments. Strong knowledge of Microsoft technologies … and network fundamentals (TCP/IP, LAN/WAN, DNS). Full UK driving license ITIL Foundation certification is desirable but not essential. Reference Number: BBBH263333 To apply for this role or to be considered for similar positions, please click 'Apply Now' or contact Ed Douglass at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for … candidates. Keywords: IT Support Technician, Service Delivery, Field IT Engineer, Desktop Support, 2nd Line Engineer, IT Field Support, VIP Support, Microsoft 365, Windows 10, Windows 11, Windows Server, Networking, ITIL, Technical Support, IT Technician, Infrastructure Support, Onsite Engineer, Regional IT Support, Axminster IT Jobs, Devon IT Jobs, Axminster, Honiton, Exeter, Taunton, Yeovil, Dorchester, Bridport, Crewkerne, Chard, Lyme Regis, Seaton, Sidmouth More ❯

Teams to agree on transition plans, milestones, and risks. Contribute to accurate Service Catalogue and CMDB records. Coordinate the creation/approval of Service Design & Transition docs, aligned to ITIL and Trust standards. Support CAB by analysing change impacts and dependencies; attend meetings as needed. Facilitate handovers from projects to support teams, ensuring readiness and awareness. Ensure all knowledge transfer … evaluate and support new service processes. Monitor/report on transition performance, readiness, and outcomes. Identify and contribute to improvements in transition processes, tools, and templates. Ensure compliance with ITIL and internal policies. Liaise with suppliers and third parties to ensure they meet transition requirements. Escalate risks or delays to the IT Services Manager. Work with senior management to implement … specification. Person Specification Education and qualifications Essential Degree, HNC, HND or equivalent qualification or relevant proven experience Desirable A Prince II Practitioner with or without a lapsed accreditation An ITIL v4 Foundation/Practitioner certificate or a lapsed ITIL v3 Foundation/Practitioner certificate or relevant experience Previous experience Desirable At least five years' experience in the NHS as well More ❯