6 of 6 ITIL Jobs in Glamorgan

architecture frameworks, standards and controls Strong understanding of commercial, procurement and supplier delivery environments Experience developing high-performing technical teams and capability Awareness of ITIL, ISO9001 and ISO27001 frameworks Desirable skills for the Chief Architect include: Degree in a Digital, Technology or related discipline (or equivalent experience) TOGAF, Zachman ...

facing and relationship building skills Confident with Excel, PowerPoint, Visio, Power BI and Word ITSM experience Security Cleared or willing to obtain clearance Desirable: ITIL Foundation (v3 or v4) Experience in SIAM environments Process design and improvement skills Who You Are Customer focused, proactive, and solutions driven Strong communicator ...

Experience working as a Release Manager in a Financial Services organisation or other high regulated environment would be an advantage If you hold an ITIL certification this would also be an advantage although not essential What you'll get in return The organisation offers a great working environment plus ...

effectively under pressure and a willingness to take ownership Positive and professional attitude Experience working in a pressurised customer focused Service Desk within an ITIL based environment What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Vibrant company ...

Experience with Active Directory and identity/access management Knowledge of SQL Server and enterprise environments Ability to manage multiple priorities in a structured (ITIL-driven) environment Strong problem-solving skills and a proactive mindset Nice to have Experience in regulated environments (e.g. NIS-CAF) Exposure to OT environments, SCADA ...

planning, shift patterns, and workload distribution Produce service performance reports for internal stakeholders and clients Support incident, problem, and change management in line with ITIL best practice Assist with onboarding new customers and services into the MSP environment What You’ll Bring Proven experience managing a Service Desk or technical … support team within an MSP Strong understanding of ITIL principles (ITIL Foundation desirable) Excellent leadership, coaching, and team-development skills Ability to remain calm, structured, and solutions-focused under pressure Strong communication and customer-relationship skills Experience with modern ITSM platforms (Halo, ServiceNow, Freshservice, Autotask, etc.) Solid technical grounding across ...