1 to 25 of 193 ITIL Jobs in South Wales

A proven ability to evaluate and prioritise work schedules according to business risk and priorities. Excellent time management. Ability to work under pressure. Desirable ITIL Foundation. Experience using ITSM tooling. JAMF Certification – MAC estate. Awareness of Asset Management. Relationship building skills and client facing experience. Admiral: Where You Can We More ❯

a methodical approach Excellent customer service skills Strong and confident presentation skills Professional verbal and written communication skills Strong SCCM 2012 knowledge Desirable: · ServiceNow · ITIL Foundation · Application virtualization (Microsoft APP-V) · Fundamental knowledge across Windows Operating Systems · MS SCCM 2012 Recruitment fraud is a scheme in which fictitious job opportunities More ❯

MCSE certification Hands-on experience with at least three of the following: Exchange, ADFS, Azure AD, Citrix, Office 365, patching, email security Familiarity with ITIL or structured service environments IMPORTANT: Please do not apply if you lack experience in higher education or proven experience migrating Exchange on-premise to Exchange More ❯

or equivalent experience) or MCSE certification Hands-on with at least 3: Exchange, ADFS, Azure AD, Citrix, Office 365, patching, email security Familiarity with ITIL or structured service environments# PLEASE DO NOT APPLY IF YOU DO NOT HAVE EXPERIENCE WORKING WITHIN HIGHER EDUCATION OR PROVEN EXPERIENCE OF MIGRATING EXCHANGE ON More ❯

advanced knowledge in the following technologies: Microsoft 365 Experience working with custom internally-developed applications and interacting with development teams preferred. Fundamental knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years experience working in an environment with: Adherence to formal change management processes Delivery of services More ❯

advanced knowledge in the following technologies: Microsoft 365 Experience working with custom internally-developed applications and interacting with development teams preferred. Fundamental knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years experience working in an environment with: Adherence to formal change management processes Delivery of services More ❯

password resets, and basic software installation requests. Experience using ServiceNow or similar ITSM tools for incident logging and management. Understanding or certification in the ITIL Framework. Nice to have Skills: Previous experience working as a Service Desk Analyst or similar technical support role. Strong incident management skills and understanding of More ❯

password resets, and basic software installation requests. Experience using ServiceNow or similar ITSM tools for incident logging and management. Understanding or certification in the ITIL Framework. Nice to have Skills: Previous experience working as a Service Desk Analyst or similar technical support role. Strong incident management skills and understanding of More ❯

Skills and Qualifications: Education: Bachelor’s degree in Information Technology, Business Administration, or a related field. A Master’s degree or relevant certifications (e.g., ITIL, PMP) are a plus, or equivalent experience. Experience: Proven experience with a strong understanding of both IT and business operations. Experience of ERP (SAP ECC6 More ❯

Excellent problem-solving skills and ability to manage high-pressure escalations. Strong communication skills for effective client and internal team interactions. Familiarity with the ITIL framework and structured support environments. Expert knowledge of Windows 10/11, Microsoft 365, Intune, Autopilot, Azure AD, Group Policy, and Sentinel. Experience with virtualisation More ❯

to go the extra mile to meet critical deadlines for the client Some knowledge of methodologies such as PRINCE2, Agile useful and/or ITIL Confident and polished in communication/presentation skills suited to a client facing role Credibility in engaging and managing key stakeholders Creative and effective problem More ❯

to go the extra mile to meet critical deadlines for the client Some knowledge of methodologies such as PRINCE2, Agile useful and/or ITIL Confident and polished in communication/presentation skills suited to a client facing role Credibility in engaging and managing key stakeholders Creative and effective problem More ❯

job requirements. This is available for you bilingually, in English and Welsh Person specification Qualifications Masters Degree or Equivalent Experience CCNP or Equivalent Experience ITIL Foundation or Equivalent Experience CCNP (non switching or Routing certification) Membership of a professional Body Knowledge installing and maintaining Cisco Switches installing and maintaining Cisco More ❯

needed: Minimum 5 years' experience in similar roles Experience working in an SME environment with circa 1000+ users Experience working with and/or ITIL qualifications Industry relevant qualifications such as MCSE Outstanding problem solving and troubleshooting ability ISO27001:2022 experience Experience with Windows server cloud migrations This job posting More ❯

and cloud migrations. Experience Needed Minimum 5 years' experience in similar roles. Experience working in an SME environment with circa 1000+ users. Experience with ITIL frameworks and qualifications. Industry-relevant certifications such as MCSE. Outstanding problem-solving and troubleshooting skills. Experience with ISO27001:2022 standards. Experience with Windows server cloud More ❯

knowledge with strong experience in computer hardware and Windows operating systems Hands-on experience supporting Windows 11 or completion of Windows 11 support training ITIL 4 Foundation certification (or equivalent knowledge/experience with IT service management best practices) Windows operating systems and Active Directory experience essential Knowlegde/understanding More ❯

delivery and enhancement. You Will Have Obtained The Following Certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist across a minimum of four applications ITIL Foundation Some ServiceNow development and scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS would be advantageous. Project Management and Training certification More ❯

navigation, file manipulation etc. Experience of supporting and developing Oracle e-Business Suite r12 Knowledge of finance systems, procedures and processes Management qualification in ITIL or similar Ability to speak Welsh or willingness to learn Salary Range Min. 40,497 Salary Range Max. 45,413 Job Category Information Technology Grade More ❯

tools including SIEM, IDS, antivirus, vulnerability management platforms, and Microsoft Azure security solutions Familiarity with the MITRE ATT&CK framework Experience working in an ITIL-based service management environment How you’ll be rewarded: 26 days Annual Leave + Bank Holidays + Wellness days Private Medical Wellness Allowance - £500 Season More ❯

tools including SIEM, IDS, antivirus, vulnerability management platforms, and Microsoft Azure security solutions Familiarity with the MITRE ATT&CK framework Experience working in an ITIL-based service management environment How you’ll be rewarded: 26 days Annual Leave + Bank Holidays + Wellness days Private Medical Wellness Allowance - £500 Season More ❯

and relevant experience in a similar infrastructure or technology management leadership role Proven understanding of change management processes in a fully change managed environment (ITIL) Excellent interpersonal skills, ability to negotiate and influence wide range of stakeholders at all levels of the firm; UK and Global Experience in managing delivery More ❯

and relevant experience in a similar infrastructure or technology management leadership role Proven understanding of change management processes in a fully change managed environment (ITIL) Excellent interpersonal skills, ability to negotiate and influence wide range of stakeholders at all levels of the firm; UK and Global Experience in managing delivery More ❯

service delivery in a multi-supplier environment. Essential Qualifications & Experience Advanced knowledge of EUC systems, typically supported by a postgraduate qualification or equivalent experience. ITIL Foundation certification. Demonstrated technical leadership in EUC and endpoint management within medium to large enterprises. Strong stakeholder engagement and vendor management skills. Proven experience delivering More ❯

service delivery in a multi-supplier environment. Essential Qualifications & Experience Advanced knowledge of EUC systems, typically supported by a postgraduate qualification or equivalent experience. ITIL Foundation certification. Demonstrated technical leadership in EUC and endpoint management within medium to large enterprises. Strong stakeholder engagement and vendor management skills. Proven experience delivering More ❯

MS Azure. Good understanding of security considerations. Working knowledge of DHCP, DNS, NetBIOS, Active Directory, Group Policies Firewalls, Routers & VPN. Experience working in the ITIL framework. More ❯