1 of 1 ITIL Jobs in Hartlepool

of the business priorities, objectives and drivers to implement continual service improvement strategies Work very closely with other process managers to ensure a full ITIL aligned end to end service is available to stakeholders Build and maintain relationships with internal and 3rd party organisations as required, such as technical resolver … Incident reporting as required by each contract A strong communicator both verbally and written at both a technical and stakeholder level. An understanding of ITIL Major Incident management techniques. An ability to balance and plan the short-term actions of the team. Knowledge and understanding of all relevant industry standards. … the wider team to achieve the best they possibly can Excellent problem solving skills Good working knowledge of infrastructure and application technologies Essential Qualifications ITIL v4 Foundation ITIL v4 Intermediate Qualification Eligible for NPPVL3 + SC clearance Additional Information We are proud of the benefits we offer employees of NEC More ❯