DHCP, and core network services. Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong networking knowledge (Wi-Fi, VPN More ❯
Hereford, Herefordshire, West Midlands, United Kingdom Hybrid/Remote Options
Leidos Innovations UK Limited
networking protocols relevant to databases (TCP/IP, DNS, load balancing). Familiarity with IT Service Management (ITSM) tools, preferably ServiceNow. Familiarity with Agile/Scrum methodologies. Knowledge of ITIL/ITSM principles and best practices. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills, with the ability to work independently and as part of a team. Desirable More ❯
Herefordshire, West Midlands, United Kingdom Hybrid/Remote Options
itecopeople
EC2, RDS, S3, Lambda). Desirable Skills Programming experience in Java, Go, or Python . Understanding of cross-domain technologies and security models. Background in service management environments and ITIL practices. Proven application of observability patterns and system health metrics. Experience with Microsoft Azure cloud services. For more information, send your CV to Ryan at Services Advertised are those of More ❯
support continuous improvement across the IT service function. What we’re looking for Previous experience managing or supervising an IT service desk or technical support team Strong understanding of ITIL or similar service management frameworks Excellent leadership, communication, and organisational skills Customer-focused approach with a commitment to service excellence Experience in a managed service provider (MSP) environment (advantageous) The More ❯
