1 to 25 of 80 ITIL Jobs in the West Midlands

Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership experience driving team performance and improvement. Certifications Essential: MCSE, ITIL, CCNA (or equivalent) Desirable: CISSP/Security+, ISO 27001, PRINCE2 Details: Salary : £65, 000 - £70, 000 Working Hours : Full time Monday - Friday Location : Tamworth ...

Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong ...

review and update documentation for presentation to a client Experience of communicating and presenting clearly to senior management and Client A working knowledge of ITIL on practical level Ability to work across teams and present a single view of service Awareness and understanding of Digital strategy Business and technical acumen ...

review and update documentation for presentation to a client Experience of communicating and presenting clearly to senior management and Client A working knowledge of ITIL on practical level Ability to work across teams and present a single view of service Awareness and understanding of Digital strategy Business and technical acumen ...

review and update documentation for presentation to a client Experience of communicating and presenting clearly to senior management and Client A working knowledge of ITIL on practical level Ability to work across teams and present a single view of service Awareness and understanding of Digital strategy Business and technical acumen ...

Dashboard and visualization design (Splunk, Grafana, Kibana) Reporting and metrics Frameworks & Standards Clients Global Security Control Framework ISO 27001, NIST Cybersecurity Framework, CIS Benchmarks ITIL service management practices Change management and configuration management ...

support experience in a commercial environment Experience supporting: Microsoft Office Broadband/mobile broadband EPOS or retail systems Bespoke or proprietary software Familiarity with: ITIL Foundation Remote desktop tools Incident management systems (e.g., SupportWorks, Remedy) Mobile device support (Windows, iOS, Android) BYOD environments Instant messaging/chat tools for support ...

management expertise with a proventrack record of mitigation Excellent written and verbal communication skills The ability to work collaboratively across multiple teams and disciplines ITIL Foundation or similar service management qualification (desirable) Experience in construction, building materials, or related industries(desirable) Knowledge of SAP/ERP implementations and cutovers Change ...

support team development and progression. * Oversaw recruitment, onboarding, and training of new support engineers to maintain a high-performing team. * Ensured adherence to ITIL-based processes, including incident, problem, and change management. * Monitored team performance metrics, ticket queues, and SLA compliance, identifying areas for improvement and implementing corrective actions. * Delivered ...

Technical Design/TDA, HLD/LLD, Networking, Cisco, Juniper, HP Microsoft Security, Entra ID, Azure AD, O365/M365/D365, Virtualisation, Applications. ITIL, TOGAF, Microsoft, Cisco, VMware Certifications are advantageous but not imperative. Call John McManus at Experis IT for further Information asap on (phone number removed ...

Technical Design/TDA, HLD/LLD, Networking, Cisco, Juniper, HP Microsoft Security, Entra ID, Azure AD, O365/M365/D365, Virtualisation, Applications. ITIL, TOGAF, Microsoft, Cisco, VMware Certifications are advantageous but not imperative. Call John McManus at Experis IT for further Information asap on (phone number removed ...

Guard Duty, KMS , IAM Analyzer, AWS Firewall manager, VPN Gateway, AWS Cloud Trail, Storage Security, Cloudwatch Understanding of NIST Cybersecurity Framework Understanding of ITIL Processes Functional understanding of O&G/Manufacturing sectors Worked on Tools like ServiceNow Exposure in designing solutions. Responsibilities: Responsible for timely closure of incidents, Service ...

understand compliance, asset management, and service-delivery constraints relevant to that sector. Nice-to-Have/Preferred Qualifications Formal certification in ITSM/ITIL (or equivalent) or relevant training. Experience with Hornbill-specific advanced features (self-service portal design, automation, workflows, CMDB lifecycle, reporting dashboards). Previous experience in utilities ...

/Scrum methodologies Excellent stakeholder management and communication skills Experience working within governance-led, enterprise IT environments Sound budget management and commercial awareness Desirable: ITIL/IT Service Management awareness Experience within automotive, manufacturing or complex enterprise organisations ...

projects and priorities in a fast-moving environment. Experience managing suppliers and budgets effectively. Excellent communication, problem-solving, and stakeholder-management skills. Familiarity with ITIL and structured project delivery methodologies (e.g. Agile or PRINCE2). This is your chance to join a market leading, award winning organisation with huge potential ...

accessible language for non-technical audiences. Experience in mentoring, coaching, and developing team members. Experience working in a private healthcare clinical or IT environment. ITIL certification (required). Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development ...

accessible language for non-technical audiences. Experience in mentoring, coaching, and developing team members. Experience working in a private healthcare clinical or IT environment. ITIL certification (required). Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development ...

accessible language for non-technical audiences. Experience in mentoring, coaching, and developing team members. Experience working in a private healthcare clinical or IT environment. ITIL certification (required). Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development ...

accessible language for non-technical audiences. Experience in mentoring, coaching, and developing team members. Experience working in a private healthcare clinical or IT environment. ITIL certification (required). Experience in designing and delivering application training. High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development ...

Analyzer, Cloud Trail Cloud Watch , VPC, Peering , Route53 , Maice , Secret Manager, AWS Firewall manager, Storage Security Understanding of NIST Cybersecurity Framework Understanding of ITIL Processes Preferable experience in AWS Security, GCP/Azure security architecture experience is advantageous Functional understanding of O&G/Manufacturing sectors Responsibilities Support in resolving ...

Engineering, Field Teams, Project Management, Finance, and external partners, the Head of Networks drives infrastructure resilience, regulatory compliance, and exceptional customer service, aligning with ITIL best practices. Responsibilities Network Operations & Performance Lead and manage the Network Operations Centre (NOC) and network engineering teams, ensuring high-quality operational support ...

Engineering, Field Teams, Project Management, Finance, and external partners, the Head of Networks drives infrastructure resilience, regulatory compliance, and exceptional customer service, aligning with ITIL best practices. Responsibilities Network Operations & Performance Lead and manage the Network Operations Centre (NOC) and network engineering teams, ensuring high-quality operational support ...

Core HR modules) Experience in implementation and configuration of new system functionalities Experience providing 1st line system support and raising SR's Familiarity with ITIL processes and wider HR business processes. Strong analytical mindset with the ability to diagnose and resolve system issues Strong ability to translate business requirements into ...

Core HR modules) Experience in implementation and configuration of new system functionalities Experience providing 1st line system support and raising SR's Familiarity with ITIL processes and wider HR business processes. Strong analytical mindset with the ability to diagnose and resolve system issues Strong ability to translate business requirements into ...

application-focused role Strong background in business and systems analysis and project support Confident using Microsoft tools including M365, Visio, and Project Experience with ITIL principles, data analysis, and process modelling Strong communication skills with the ability to engage technical and non-technical stakeholders Proactive, solutions-focused, and comfortable working ...