1 to 25 of 101 ITIL Jobs in the West Midlands

device compliance and cybersecurity best practices. Experience supporting identity and access management solutions, including Microsoft Entra ID and Conditional Access. Experience working within an ITIL-aligned support environment, managing incidents, requests and service levels. Ofwat is recognised as an Official Sensitive department, and a Security Check (SC) is a requirement ...

Routers, Switches & Wi-Fi Voice & Telephony Systems Internet Connectivity Solutions Excellent written and verbal communication skills. Must be eligible for SC Security Clearance. Desirable ITIL Foundation certification. Microsoft, Cisco, Fortinet, or other relevant vendor certifications. Degree or Diploma in an IT-related discipline. Previous experience managing technical teams within ...

workload effectively, and prioritise multiple tasks and deadlines. The ability to follow established procedures while proactively suggesting and implementing necessary updates. Desirable Awareness of ITIL frameworks and methodologies. Experience in project delivery and working alongside project managers. Previous experience working for a Managed Services Provider or Managed Security Services Provider. ...

Experience with RMM, PSA, or managed service tools like Datto RMM, ServiceNow, IT Glue, or Rewst ITIL Foundation or similar service management qualification Project Management qualification such as Prince2 or PMP Experience with automation platforms and workflow optimization (Internal Job Level: Specialist Team Leader) IND1 Job Benefits Holiday allowance ...

functional experience implementing, supporting or optimising Oracle E-Business Suite R12 and Oracle Fusion Cloud Financials. Sound knowledge of IT service management support with ITIL certification. Proven people leadership, analytical and problem-solving capability, with a track record of developing teams. Desirable Experience Experience leading an Oracle E-Business Suite ...

stakeholders at all levels of an organisation Customer service focus with desire to go above and beyond Understanding of IT best practices and procedures (ITIL, Change Control) Experience writing internal support documentation Punctual, good attention to detail Excellent written and verbal communication A passion for IT and a desire ...

systems and network infrastructure. Good understanding of networking principles, security and patch management. Experience using IT ticketing systems and service management tools. Familiarity with ITIL practices would be beneficial. Knowledge of 3CX VoIP systems would be an advantage. Excellent communication, customer service and problem-solving skills. A proactive approach, with ...

Initiative and pro‐activity, matched by an ability to be a strong member of a team Experience of managed service environments, with knowledge of ITIL best practice Excellent communication skills with the ability to influence and negotiate both internally and externally Excellent verbal and written skills to support the creation ...

influence decisions, mentor others and build alignment across architecture, engineering, operations, security and service management. Broader technology and AI ecosystem Strong understanding of ITIL, ITSM, and Service Operations, including integration with platforms such as ServiceNow and enterprise operational processes. Experience architecting observability solutions across public cloud, hybrid cloud and modern ...

Experience prioritising and managing backlogs, system enhancements, roadmaps and change initiatives. A strong understanding of data management, information security and application governance. Knowledge of ITIL principles and service management practices. Experience using technology and AI to drive business improvement and innovation. Desirable Project, Change Management or Lean qualification. People management ...

Experience prioritising and managing backlogs, system enhancements, roadmaps and change initiatives. A strong understanding of data management, information security and application governance. Knowledge of ITIL principles and service management practices. Experience using technology and AI to drive business improvement and innovation. Desirable Project, Change Management or Lean qualification. People management ...

Entra ID, Windows Server and Active Directory. - Knowledge of routers, switches, firewalls and common business networking concepts. - Relevant certifications such as CompTIA A+, Network+, ITIL Foundation or Microsoft role-based certifications. Certifications are desirable rather than essential. Why join this opportunity? - A genuine opportunity to grow your technical skills across ...

shift-based support environment. Exposure to monitoring tools such as LogicMonitor. Knowledge of networking technologies including LAN, WAN, VPN, and Wi-Fi. ITIL Foundation certification. Microsoft or other relevant technical certifications. You'll be a proactive, customer focused engineer with excellent problem solving skills and a passion for delivering outstanding ...

supporting Microsoft 365 and Azure hosted services. Practical experience administering Intune, deploying applications and managing users and access through Active Directory and Entra ID. ITIL v3 and above would be advantageous but not essential. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. ...

Management: Experience coordinating SAP configuration changes, transports and releases. Change Governance: Familiarity with CAB procedures and controlled release processes. IT Service Management: Knowledge of ITIL-aligned service management frameworks. Exposure to SAP RISE preparation, readiness assessments or related transformation initiatives. Experience managing SAP Application Management Services (AMS) providers. Experience supporting ...

engineering or Change Management activities. Understanding of application testing lifecycles and service management principles. Familiarity with methodologies such as Lean Six Sigma, design thinking, ITIL or enterprise architecture. Strong organisational skills, critical thinking and the ability to work independently when needed. Ability to build strong working relationships across Business ...

Intune or other centralised device management tools. Knowledge of Cyber Essentials, ISO 27001 or similar security frameworks. Relevant IT qualifications or certifications, such as ITIL, Microsoft, Azure, Cisco or cyber security credentials. Why join School of Coding & AI? You’ll have a direct influence on how our IT function develops ...

Solution Architect Expert, Azure Solutions Architect Expert or Azure AI Engineer Associate, Microsoft Applied Skills and Copilot certifications, Information Protection and Compliance certifications, TOGAF, ITIL, Prosci Change Management, or a recognised product management qualification. Key Skills and Behaviours Strategic thinking: you see Microsoft and market developments coming and line ...

interview process, candidates will be expected to demonstrate their architectural experience and approach through a presentation and technical discussion. Relevant certifications such as TOGAF, ITIL, Microsoft, Cisco or VMware would be beneficial, although not essential. Call Experis IT today for more information on (phone number removed) If you receive suspicious ...

these are essential, but any of them will help: Azure Solutions Architect Expert, Azure Administrator Associate, Azure Network Engineer Associate, FinOps Certified Practitioner, ITIL Foundation or Managing Professional, TOGAF Foundation or Practitioner, or a product management qualification (Pragmatic Institute, AIPMM or equivalent). Key Skills and Behaviours A commercial mindset ...

Azure, AWS or Google Cloud. Infrastructure as Code and network tooling, including Terraform or NetBrain. Architecture and service methodologies such as TOGAF, MBSE, ITIL or DevOps. Experience within policing, government, critical national infrastructure or another highly regulated environment. Our Package Tailored benefits make a real difference. That ...

knowledge of IFS Apps10 and/or IFS Cloud Proficiency in ERP development tools and PL/SQL coding Understanding of Crystal reporting tools ITIL Foundation certification in IT Service Management Oracle Database 12c R2: SQL and PL/SQL Fundamentals certification or equivalent Background working as an ERP Specialist ...

platform certifications. Experience integrating ServiceNow with security platforms, identity services, CMDB/service data, ITSM/change, content providers or analytics platforms. Familiarity with ITIL, Scrum, SAFe or other service and delivery management frameworks. Experience with enterprise architecture, integration patterns, data governance, security controls, regulated environments, vendors, budgets or capacity ...

statements, understanding SQL Server and Programming Ability to highlight and implement service improvements Make sure team follow best practice and internal processes. Understanding of ITIL and implement some of the procedures into the team. Candidates must have some exposure to most of the skills listed below: Proven track record ...

Supporting a medium/large scale production environment \n Exposure to AI tools and their usage for increasing work efficiency \n Knowledge of ITIL \n Decent understanding of DB Platforms - Sybase/MySQL/MSSQL - general RDBMS concepts, SQL \n Collaboration Tools - Confluence/JIRA \n Basic knowledge of/ ...