1 to 25 of 108 ITIL Jobs in the West Midlands

Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for More ❯

/IP, DNS, DHCP, NTP, etc.). Familiarity with IT Service Management (ITSM) tools, preferably ServiceNow. Familiarity with Agile/Scrum methodologies. Knowledge of ITIL/ITSM principles and best practices. Excellent analytical and problem-solving skills. Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teams. More ❯

/IP, DNS, DHCP, NTP, etc.). Familiarity with IT Service Management (ITSM) tools, preferably ServiceNow. Familiarity with Agile/Scrum methodologies. Knowledge of ITIL/ITSM principles and best practices. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills with the ability to work independently and collaboratively. More ❯

to the industry in industry in Munich, Redditch (UK) and a software development office in Gdańsk. Your Profile: IT-related degree or certifications (e.g., ITIL preferred) Excellent communication and project management abilities. Experience in IT operations, including network and system management. Knowledge of Microsoft 365, Active Directory, Azure, and VMware. More ❯

and attributes: Proven leadership experience in IT support and service delivery roles, including managing hybrid and/or field support environments. Strong understanding of ITIL practices; certification is desirable. Experience leading multi-tier support functions and working with outsourced vendors. Proficient in using ServiceNow as a performance monitoring and service More ❯

and communication skills Desirable experience: Familiarity with Python or Ansible for scripting and automation Experience with SolarWinds (NPM/APM/NetFlow) Awareness of ITIL practices Certifications such as CCNA, CCNP, or AZ-700 are advantageous but not essential Why Apply: Work in a stable, low-incident environment with a More ❯

business processes. * Technical experience with a variety of products and technologies is a plus. Qualifications: * Essential: Degree in a relevant discipline; ITSM certifications (e.g., ITIL v3 foundation or ISO20000). * Desirable: Project management certifications (e.g., PMP or Prince2). Why Join Us? * Work in a collaborative environment where your ideas More ❯

meet SLAs and maintain service desk performance. Confident communicator with experience managing incidents and engaging stakeholders. Adaptability in a fast-paced, evolving tech environment. ITIL knowledge is a plus, but not a requirement. If you're a proactive leader who thrives in a service-driven environment and enjoys getting hands More ❯

and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯

and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯

and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯

and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯

and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯

and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯

and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯

and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯

applications within AWS and Azure, and understanding systems management procedures in a large, mission-critical environment Experience with capacity planning, performance tuning, proactive monitoring, ITIL-based service management, and creating documentation using Microsoft Office Desirable skills include: Strong IT Infrastructure skills with Windows Server 2012 R2, 2016, 2019, and/ More ❯

within budget. Identify and manage project risks and issues. Communicate with stakeholders and prepare reports. Skills: Strong organisational, coordination, and communication skills. Knowledge of ITIL service management frameworks. Ability to manage multiple priorities and work collaboratively. Qualifications: Proven experience managing Service Management projects within Critical National Infrastructure (CNI). Project More ❯

and Azure is a must have. Strong experience designing (HLD/LLD) whilst implementing new technology solutions for Workplace Services is a must have. ITIL certification, Foundation or above, is a must-have. Please send across an up to date version of your CV and the leading consultant will be More ❯

communication skills, with the ability to build professional relationships across teams. Desirable: Experience working with third-party providers and outsourced support models. Familiarity with ITIL Service Management and Software Lifecycle practices. Workshop facilitation and stakeholder engagement experience. Working relationships: You'll work closely with: The Operational Apps Service Owner and More ❯

Standards (US SOX, UK Corporate Governance Code) Strong awareness of IT control frameworks (e.g. COBIT, ISO 27001, NIST) and regulatory requirements (e.g. GDPR, ISO, ITIL). Experience with Systems transformation projects and an ability to embed new ways or workings and drive control improvements. Experience gained within a Top More ❯

with the appropriate level of judgment and maturity High degree of initiative, dependability and ability to work with little supervision Supplier management & governance experience. ITIL qualification and experience of Change, Incident, Release Management Awareness of Security Standards - NIST, Cyber Essentials. Strong investigative, analysis, troubleshooting and problem-solving abilities Ability to More ❯

data centre and cloud technologies (Azure, AWS, Google Cloud) A Proven track record in vendor and stakeholder management You'll possess professional certifications (e.g., ITIL, Azure, AWS) You'll be fluent in English; an additional European language is an advantage You'll possess excellent communication, negotiation, and analytical skills Experience More ❯

data centre and cloud technologies (Azure, AWS, Google Cloud) A Proven track record in vendor and stakeholder management You'll possess professional certifications (e.g., ITIL, Azure, AWS) You'll be fluent in English; an additional European language is an advantage You'll possess excellent communication, negotiation, and analytical skills Experience More ❯

multiple Cloud software products, platforms and vendors. Strong vendor management skills, with experience managing third-party relationships. Strong professional accreditations/certifications such as ITIL, Azure, AWS, Google etc. Language: English (Fluent). Desirable: Second European Language (preferred) Excellent Written and Verbal communication skills with people at all levels across More ❯