1 to 25 of 60 ITIL Jobs in the West Midlands

Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership experience driving team performance and improvement. Certifications Essential: MCSE, ITIL, CCNA (or equivalent) Desirable: CISSP/Security+, ISO 27001, PRINCE2 Details: Salary : £65, 000 - £70, 000 Working Hours : Full time Monday - Friday Location : Tamworth ...

Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong ...

systems, tools and IT support processes Gain exposure to real-world IT operations in a large, complex organisation Complete professional qualifications, including the ITIL 4 Foundation Certificate Take part in engaging learning experiences such as the Apollo 13 ITSM Business Game Work towards the Digital Support Technician apprenticeship, developing essential ...

systems, tools and IT support processes Gain exposure to real-world IT operations in a large, complex organisation Complete professional qualifications, including the ITIL 4 Foundation Certificate Take part in engaging learning experiences such as the Apollo 13 ITSM Business Game Work towards the Digital Support Technician apprenticeship, developing essential ...

essential to egularly test and patch systems and software to ensure security and functionality. Strong commerical working experience as an IT Support engineer with ITIL V3/4 foundation or above, CompTIA, Microsofrd certified. Due to this being a technical support role you will need to have excellent communication skills. ...

Technical Design/TDA, HLD/LLD, Networking, Cisco, Juniper, HP Microsoft Security, Entra ID, Azure AD, O365/M365/D365, Virtualisation, Applications. ITIL, TOGAF, Microsoft, Cisco, VMware Certifications are advantageous but not imperative. Call John McManus at Experis IT for further Information asap on (phone number removed ...

Skills Familiarity with monitoring and alerting tools to support proactive incident management. Experience with event-driven and microservices architectures or cloud networking. Exposure to ITIL framework and best practice processes. ...

Knowledge of Agile methodologies, DevOps practices, and systems security Excellent communication skills, with the ability to present solutions confidently to stakeholders Relevant certifications (AWS, ITIL, etc.) are desirable Background in Linux administration and familiarity with container orchestration tools like Kubernetes is a plus This role offers a fantastic chance ...

understanding of WAN, Cisco LAN and WLAN networking concepts Strong analytical skills Whilst not essential, the following would be of benefit: Prince 2 Foundation ITIL qualified PowerShell scripting skills Experience of managing VPN technologies Experience of using antivirus applications Pen test experience Cloud security concepts I.e. azure and aws Table ...

Microsoft 365 Hands-on experience with Microsoft Intune and device management tools Experience delivering Laptop Refresh/Device Rollout programmes Familiarity with ITSM/ITIL environments Understanding of Active Directory administration Basic network troubleshooting skills Excellent customer service and communication skills Comfortable working in client-facing environments Full UK driving ...

servers, operating systems, and cloud platforms (Azure/365, Hyper-V, Microsoft server technologies, Active Directory, DHCP, DNS) Familiarity with IT service management frameworks (ITIL is a plus) A practical problem-solver with clear communication skills Comfortable supporting everyone from non-technical users to IT-savvy colleagues Experience with monitoring ...

Intune, SOTI MobiControl, Apple Business Manager, Samsung Knox . Strong understanding of endpoint security and device imaging. Excellent communication and stakeholder-management abilities. Desirable ITIL certification or equivalent service management experience. Experience with Microsoft Entra ID, Autopilot, and Zero Trust principles. Knowledge of accessibility and inclusive technology practices. ...

WAMS applications and infrastructure Troubleshoot WAMS performance, connectivity, and data quality issues Monitor real-time PMU data flows Support incident, problem, and change management (ITIL) Perform root cause analysis and implement corrective actions Support upgrades, patches, and hotfixes Document solutions and share best practices Collaborate with engineering ...

Core HR modules) Experience in implementation and configuration of new system functionalities Experience providing 1st line system support and raising SR's Familiarity with ITIL processes and wider HR business processes. Strong analytical mindset with the ability to diagnose and resolve system issues Strong ability to translate business requirements into ...

Core HR modules) Experience in implementation and configuration of new system functionalities Experience providing 1st line system support and raising SR's Familiarity with ITIL processes and wider HR business processes. Strong analytical mindset with the ability to diagnose and resolve system issues Strong ability to translate business requirements into ...

Strong organisational skills with attention to detail Full UK driving licence (required due to travel to other offices) Desirable Certifications CompTIA A+ CompTIA Network+ ITIL Foundation ...

application-focused role Strong background in business and systems analysis and project support Confident using Microsoft tools including M365, Visio, and Project Experience with ITIL principles, data analysis, and process modelling Strong communication skills with the ability to engage technical and non-technical stakeholders Proactive, solutions-focused, and comfortable working ...

share knowledge, and foster a collaborative environment. IT Service Management (ITSM) Team: Coordinate on incident, problem, and change management processes to ensure alignment with ITIL best practices, driving continuous improvement. Vendors and Third-Party Support Providers: Act as the main point of contact for external partners, coordinating hardware, software … global, multi-time-zone environment. Strong IT proficiency with the ability to quickly grasp and adapt to new software, systems, and technologies. Familiarity with ITIL frameworks, with an ITIL Foundation certification being highly desirable. Experience with service management tools such as TOPdesk; ServiceNow or JIRA, ensuring efficient issue resolution ...

solutions Software Development, Integration & Databases Microsoft Security, Entra ID, Azure AD, Azure, MFA O365/M365/D365 Virtualisation & Enterprise Applications Certifications such as ITIL, TOGAF, Microsoft, Cisco or VMware are desirable but not essential. What You'll Be Doing: As part of the Architecture Team, you will: Contribute creative ...

impact which will be imperative to the business. Requirements 4+ years' experience in Change and Release Management within an Enterprise environment Proven experience utilising ITIL )ITIL v4) AWS Infrastructure experience Proven experience managing complex, multi-team technical changes with minimal disruption Excellent communication, stakeholder management and problem-solving skills Experience ...

product development, technology adoption and service innovation. · Analyse service trends and identify improvements to boost profitability and customer success. Desirable · Formal qualifications such as ITIL or PRINCE2 · Experience presenting service and performance data to senior stakeholders · Cyber Security best practices Essential Experience · Proven background as a support desk lead ...

.NET programming languages. Experience with iOS and Android troubleshooting. Familiarity with Azure, Power Platform, PowerShell, and enterprise IT solutions. Experience working within the ITIL framework and software development lifecycle. Side Notes This will be a remote position with some attendance (once or twice a quarter) to their Coventry site. ...

shifts. Candidates should have a strong technical background in VMware, Microsoft Server, Microsoft Azure and Virtual Desktop. There is an expectation candidates should be ITIL V3 Foundation certified. The Managed Services Engineer role requires SC clearance. What Makes Us Great Six Degrees has been honoured as an ENEI Gold TIDE ...

Management - Proven ability to work cross-functionally across business, technology, and supplier teams. Domain Experience - Telecommunications, transport infrastructure, or technology environment preferred. Certifications (Desirable) - ITIL Foundation, Data Management, or Information Governance qualification. Personal Attributes Analytical and detail-oriented, with strong documentation skills. Self-starter capable of working independently and managing ...

Analyzer, Cloud Trail Cloud Watch , VPC, Peering , Route53 , Maice , Secret Manager, AWS Firewall manager, Storage Security Understanding of NIST Cybersecurity Framework Understanding of ITIL Processes Preferable experience in AWS Security, GCP/Azure security architecture experience is advantageous Functional understanding of O&G/Manufacturing sectors Responsibilities Support in resolving ...