Service Desk Analyst
Horsham, West Sussex, England, United Kingdom
Reed
Skills & Qualifications: Level 3 IT-based qualification or equivalent. Strong customer service and communication skills. Ability to troubleshoot application issues logically and methodically. Familiarity with enterprise software support processes (ITIL Foundation desirable). Experience using ticketing/service management systems. Previous experience in a customer support or service desk role, ideally within a software provider environment. Excellent organisational skills and More ❯
Employment Type: Full-Time
Salary: £28,000 per annum, Inc benefits
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