23 of 23 ITIL Jobs in West Sussex

occasional) on-call assistance out of hours. Experience of supplier and vendor management Familiarity with infrastructure as code (IaC) principles and deployment automation. Formal ITIL accreditations to Foundation level. Personal Qualities Methodical and organised. Ability to work under pressure. Excellent communication and leadership abilities Problem-solving mindset and adaptability Ability More ❯

Meraki, Sophos) Collaborating with 1st and 3rd line support teams Assisting with cloud migrations, infrastructure upgrades, and project rollouts Documenting support actions and following ITIL-aligned practices Required skills and experience: Strong background in Microsoft 365 and Azure environments Experience with desktop and server troubleshooting in business environments Familiarity with More ❯

Ability to Improvise and being able to adapt to unexpected situations. Active listening, problem solving and analytical skills. Desirable skills/knowledge/experience: ITIL Foundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer in the More ❯

Ability to Improvise and being able to adapt to unexpected situations. Active listening, problem solving and analytical skills. Desirable skills/knowledge/experience: ITIL Foundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer in the More ❯

like Power Pages, Power BI, Azure Portal, and Power Virtual Agent (desirable). Knowledge of SharePoint 16 & 19, PowerShell, and web services (desirable). ITIL awareness and experience using IT service management tools (desirable More ❯

like Power Pages, Power BI, Azure Portal, and Power Virtual Agent (desirable). Knowledge of SharePoint 16 & 19, PowerShell, and web services (desirable). ITIL awareness and experience using IT service management tools (desirable). ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

like Power Pages, Power BI, Azure Portal, and Power Virtual Agent (desirable). Knowledge of SharePoint 16 & 19, PowerShell, and web services (desirable). ITIL awareness and experience using IT service management tools (desirable). ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

like Zscaler or similar VPN technology, Nexthink, Power BI. Experience supporting a VIP customer base, writing communications, and delivery of solutions. Basic understanding of ITIL Framework including standard concepts, practices, and procedures. Other: On call for after-hours or weekends support as needed for critical issues or changes in the More ❯

interact with stakeholders at all organizational levels. Creative problem-solving skills and a passion for driving innovation and continuous improvement. Relevant certifications (e.g., Prince2, ITIL) are a plus. Willingness to commute to Chester Service Centre when required. What's in it for you? We believe our people are our most More ❯

Comfortable supporting enterprise-scale virtual infrastructure environments with high uptime expectations. Strong scripting skills using PowerShell to support automation and diagnostics. Sound knowledge of ITIL methodologies, particularly incident and change management. Excellent stakeholder engagement and communication skills both written and verbal. Ready to take the next step in your career More ❯

Balancing Google Apps Suite GCP/GCVE Active Directory Progress OpenEdge 4GL database Required Qualifications: RHCE (Red Hat Certified Engineer) certification 4 Desirable Qualifications: ITIL V3/4 certification Skills and Attributes: Works independently under broad direction Accountable for meeting technical and project objectives Establishes milestones and delegates responsibilities Performs More ❯

to ensure we are managing our hardware assets inline with policy. Microsoft Office 365 skills especially Excel, TEAMS and PowerBI. Preferred Qualifications: Familiar with ITIL/ITSM/ITAM processes. Familiar with IT Hardware Asset Management. Familiar with Software Licensing Familiarity with Service Now & Intune. Nature and Scope The Nature More ❯

Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by … including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on More ❯

help our end users to make the best use of these. Previous experience of working in a face-to-face IT support environment and ITIL foundation is desirable. Please note, you must be able to drive due to the location of the office. Job Title: IT Analyst Location: Burgess Hill More ❯

help our end users to make the best use of these. Previous experience of working in a face-to-face IT support environment and ITIL foundation is desirable. Please note, you must be able to drive due to the location of the office. Job Title: IT Analyst Location: Burgess Hill More ❯

triaging the Jira tickets, ensuring allocation to the correct person in order to resolve the incident and prevent reoccurance Overview of Duties: - Ticket management – ITIL/Jira/ServiceNow - Incident management – Prioritise/Triage/Investigate/Resolve/Communicate - Stakeholder management - Change, Problem & Release management - Monthly Steering Committee reviews More ❯

within the business. Provide direct support to users, ensuring prompt and professional issue resolution. Key Skills & Knowledge: Strong background in IT service management (preferably ITIL-based) Deep understanding of governance, risk, and compliance frameworks Demonstrated success in delivering efficient, secure IT operations Expertise in data protection, cybersecurity, and risk mitigation More ❯

within the business. Provide direct support to users, ensuring prompt and professional issue resolution. Key Skills & Knowledge: Strong background in IT service management (preferably ITIL-based) Deep understanding of governance, risk, and compliance frameworks Demonstrated success in delivering efficient, secure IT operations Expertise in data protection, cybersecurity, and risk mitigation More ❯

required Proven experience in Business Continuity and Disaster Recovery management within a complex technology environment. Knowledge of relevant standards and frameworks (e.g. ISO 22301, ITIL, NIST, COBIT, ISO 62443, NIS, etc.). Experience conducting BIAs and developing technology recovery strategies. Strong stakeholder management skills, with the ability to engage both More ❯

Management function within its technology operations. The Technology Change Manager is responsible for owning, governing, and continuously improving the Change Management framework, aligned with ITIL v3 best practices. You will ensure that all internal technology teams and external partners adhere to the framework, enabling business agility while minimising service disruptions. … Some of your key responsibilities as a Technology Change Manager will be: Own and maintain the Change Management framework, policies, and procedures aligned to ITIL v3 best practices, while ensuring change control mechanisms are in place and followed across all technology teams and partners. Collaborate with project teams to integrate … production. About you We love for our successful Technology Change Manager to demonstrate the following: Hands-on experience managing change processes in line with ITIL v3 Change Management, with a strong understanding of ITIL v3 best practices and their application in an enterprise IT environment. Demonstrated ability to enforce compliance More ❯

Management function within its technology operations. The Technology Change Manager is responsible for owning, governing, and continuously improving the Change Management framework, aligned with ITIL v3 best practices. You will ensure that all internal technology teams and external partners adhere to the framework, enabling business agility while minimising service disruptions. … Some of your key responsibilities as a Technology Change Manager will be: Own and maintain the Change Management framework, policies, and procedures aligned to ITIL v3 best practices, while ensuring change control mechanisms are in place and followed across all technology teams and partners. Collaborate with project teams to integrate … production. About you We love for our successful Technology Change Manager to demonstrate the following: Hands-on experience managing change processes in line with ITIL v3 Change Management, with a strong understanding of ITIL v3 best practices and their application in an enterprise IT environment. Demonstrated ability to enforce compliance More ❯

a proactive and detail-oriented professional to lead the development and maintenance of its Disaster Recovery (DR) and Business Continuity (BC) framework. Aligned with ITIL v3 principles, the Technology Disaster Recovery and Business Continuity Manager ensures that technology teams and key partners adhere to DR and BC standards, conduct regular … responsibilities as a Technology Disaster Recovery and Business Continuity Manager will be: Define, develop, and maintain the DR and BC framework in line with ITIL v3 best practices, whilst ensuring technology teams and partners understand, adhere to, and execute the framework. Develop and manage a DR testing calendar to ensure … Recovery and Business Continuity Manager to demonstrate the following: Proven expertise in IT Disaster Recovery (DR) and Business Continuity (BC) management, preferably within an ITIL v3 environment. Strong knowledge of IT Service Management (ITSM) principles, as well as DR and BC best practices. Demonstrated ability in planning, facilitating, and analysing More ❯

delivery lifecycle as part of multiple project teams. Experience in the financial sector preferred but not essential. Knowledge of/experience in ITIL (Information Technology Infrastructure Library). Awareness of IT Data Security standards. Experience in SQL Server and high-level database design. Knowledge of/experience in enterprise development More ❯