1 to 25 of 61 ITIL Jobs in Ipswich

MCSE certification Hands-on experience with at least three of the following: Exchange, ADFS, Azure AD, Citrix, Office 365, patching, email security Familiarity with ITIL or structured service environments Please do not apply if you lack experience in higher education or proven experience migrating Exchange on-premise to Exchange Online. More ❯

advanced knowledge in the following technologies: Microsoft 365 Experience working with custom internally-developed applications and interacting with development teams preferred. Fundamental knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years experience working in an environment with: Adherence to formal change management processes Delivery of services More ❯

password resets, and basic software installation requests. Experience using ServiceNow or similar ITSM tools for incident logging and management. Understanding or certification in the ITIL Framework. Nice to have Skills: Previous experience working as a Service Desk Analyst or similar technical support role. Strong incident management skills and understanding of More ❯

Skills and Qualifications: Education: Bachelor’s degree in Information Technology, Business Administration, or a related field. A Master’s degree or relevant certifications (e.g., ITIL, PMP) are a plus, or equivalent experience. Experience: Proven experience with a strong understanding of both IT and business operations. Experience of ERP (SAP ECC6 More ❯

to go the extra mile to meet critical deadlines for the client Some knowledge of methodologies such as PRINCE2, Agile useful and/or ITIL Confident and polished in communication/presentation skills suited to a client facing role Credibility in engaging and managing key stakeholders Creative and effective problem More ❯

Entra Cloud migrations Experience needed: Minimum 5 years' experience in similar roles Experience working in an SME environment with circa 1000+ users Experience with ITIL frameworks and qualifications Relevant industry certifications such as MCSE Outstanding problem-solving and troubleshooting skills ISO27001:2022 experience Experience with Windows Server cloud migrations Hays More ❯

Management or Infrastructure Management Can work under direction in a fast-paced environment on a variety of projects or issues Has an understanding of ITIL practices and understands how they apply to IT Service Management platforms Annual On target bonus 10% (personal and company multipliers) BT Pension scheme; minimum More ❯

tools including SIEM, IDS, antivirus, vulnerability management platforms, and Microsoft Azure security solutions Familiarity with the MITRE ATT&CK framework Experience working in an ITIL-based service management environment How you’ll be rewarded: 26 days Annual Leave + Bank Holidays + Wellness days Private Medical Wellness Allowance - £500 Season More ❯

and relevant experience in a similar infrastructure or technology management leadership role Proven understanding of change management processes in a fully change managed environment (ITIL) Excellent interpersonal skills, ability to negotiate and influence wide range of stakeholders at all levels of the firm; UK and Global Experience in managing delivery More ❯

partitioning, query optimization High Availability: RAC, GoldenGate, Always-On, replication clusters, failover testing Security & Compliance: User access control, auditing, encryption, patching Incident & Change Management: ITIL-aligned processes, RCA, change planning, stakeholder communication Key Responsibilities Lead 3rd line support for production databases, ensuring 24x7 availability and rapid incident resolution. Design and More ❯

administration Windows Server administration Exposure to Mac environments Networking (LAN/WAN) Experience working in a consultancy or MSP environment M365 certifications Familiarity with ITIL practices What’s in it for You? Microsoft training and certification support Exposure to a wide range of technologies and client environments Collaborative and supportive More ❯

Stakeholder management experience. Ability to develop subject matter expertise in engineering functions. Able to work under direction in a fast-paced environment. Understanding of ITIL practices. Benefits: 25 days annual leave (plus bank holidays) 10% on target bonus Life Assurance Option to join the Healthcare Cash Plan or other benefits More ❯

advocating for platform goals and aligning with business objectives. What we’re looking for: Strong knowledge of modern platform management practices (DevOps, Agile, SRE, ITIL). Experience with Azure cloud services, including resource management, networking, and compute. Proficiency in Azure DevOps, including CI/CD pipelines, Azure Boards, and Azure More ❯

with strong documentation and stakeholder management skills; capable of building relationships across development teams, business users, and external vendors. Highly methodical with experience in ITIL frameworks, change management, and a focus on continuously improving systems and processes. Skilled in API onboarding, FIX messaging, market connectivity protocols, and supporting high-frequency More ❯

architectures and supporting technologies Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical More ❯

Automate and streamline service requests and remediation processes. Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments. Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management). Participate in on-call weekend rota and lead technical projects. Technical Skills: Professional Attributes: Strong problem-solving, detail-oriented More ❯

plus. Certifications: Design Thinking, Service Design CDTP, PMP, SCM, SAFe, TOGAF, CCMP, CISA, CISSP, AWS/Microsoft/GCP cloud certifications, PMP/PRINCE2, ITIL, CISSP/CISM, Agile/DevOps, and CBAP/Six Sigma, PROSCI, MSP. Other Requirements Willingness to travel as required Fluent in French (nice to More ❯

PC imaging and deployment tools (SCCM, InTune) Confident working with Dell, Lenovo, HPE trade floor hardware Excellent troubleshooting and communication skills Strong grasp of ITIL processes Familiarity with market data and trading apps is a nice-to-have You’ll be the calm in the storm — someone who can diagnose More ❯

software Firewalls and data recovery tools Exposure to implementation and maintenance of privileged access management solutions. Experience with troubleshooting Windows, Mac and ChromeOS MCP, ITIL, CompTIA, CDRE Certifications an asset A passion for discovering the answer to never-before-seen complex puzzles and question Thrives working in a high-stakes More ❯

least two of the following: IT Strategy, IT Service Management, Solution Architecture, Automation, Enterprise Architecture or AI/ML. Strong background in consultancy. ITSM, ITIL, Prince2, CompTIA Security + or COBIT certifications. Experience with virtualization, containers and networking. IT Strategy Consultant Key Details Salary up to £70k. Performance Bonus. Flexible More ❯

English language Excellent organizational skills and ability to troubleshoot remotely At least 3 years of experience in an IT support organization. Strong understanding of ITIL incident management, including upholding SLAs and communication to end users Strong knowledge of Microsoft and OS X based operating systems, as well as computer imaging More ❯

advising key stakeholders/executives Ability to confidently facilitate client workshops, clearly communicate process recommendations, and manage stakeholder engagement, both in person and virtually ITIL V3 or V4 Foundations Certification ServiceNow Certified System Administrator preferred Certification in at least two ServiceNow products (ITSM, CSM, ITOM, IRM, SecOps, or other additional More ❯

Azure Database Services, OCI  Monitoring & Automation: OEM, Nagios, Prometheus, custom scripts (Shell, Python)  Security & Compliance: User access control, auditing, encryption, patching  Incident & Change Management: ITIL-aligned processes, RCA, change planning, stakeholder communication Key Responsibilities  Lead 3rd line support for production databases, ensuring 24x7 availability and rapid incident resolution.  Design and More ❯

Azure Database Services, OCI Monitoring & Automation: OEM, Nagios, Prometheus, custom scripts (Shell, Python) Security & Compliance: User access control, auditing, encryption, patching Incident & Change Management: ITIL-aligned processes, RCA, change planning, stakeholder communication Key Responsibilities Lead 3rd line support for production databases, ensuring 24x7 availability and rapid incident resolution. Design and More ❯

Ensure third-party vendor compliance. Work with the Security Team on data protection. Qualifications: Strong understanding of IT systems and infrastructure. Knowledge of ITSM, ITIL, GDPR, ISO27001, Cyber Essentials+. Excellent analytical, problem-solving, communication, and interpersonal skills. Attention to detail and high ethical standards. Experience with compliance management tools. Benefits More ❯