16 of 16 ITIL Jobs in Suffolk

technical background in infrastructure, cloud (Entra ID, Intune, Azure, Microsoft 365), and networking, sufficient to act as the senior technical escalation point. Experience operating ITIL-aligned service management, including incident, problem, and change management, SLAs, and service reporting. Experience owning cybersecurity controls and achieving and maintaining Cyber Essentials Plus. Experience ...

solution. Problem Solving: Engages and coordinates with subject matter experts to resolve complex issues as they relate to customer/organisational requirements. Desirable ITIL 4 Foundation System Design: Experience of building and working to system design using UML/C4. ITSM: Experience working in an IT service desk or support ...

managing incidents through an IT Service Management system Excellent troubleshooting and problem-solving skills Strong customer-facing communication skills Experience working within an ITIL-based support environment Desirable Experience Microsoft Endpoint Configuration Manager (SCCM/MECM) Intune/Modern Endpoint Management Citrix Sophos Asset Management tools Previous experience within Healthcare ...

standard of education, including Maths and English (GCSE A-C or equivalent). Relevant IT qualification desirable, e.g. CompTIA A+, Microsoft 365 Fundamentals or ITIL Foundation. Technical Knowledge & Experience Experience in a desktop support, field support, IT technician or 2nd line IT role. Strong practical knowledge of Windows, Microsoft ...

Highly Desirable Experience with Intune, Microsoft Endpoint Manager, SCCM or Autopilot Healthcare or public sector experience Experience supporting large-scale device deployments Knowledge of ITIL processes If you have the relevant experience for the role, please apply using the link provided or email your ...

coordination and upgrade activities. Support ERP, Quality, Laboratory and Manufacturing systems where applicable. IT Service Management Manage incidents, service requests, problems and changes using ITIL principles. Maintain SLA performance and perform root cause analysis for recurring issues. Maintain IT asset and configuration records. GxP Compliance and Validation Responsibilities Support validated … firewall technologies. Backup, storage and endpoint management solutions. Experience working in a pharmaceutical, biotechnology, medical device or similarly regulated environment is highly desirable. ITIL Foundation, Microsoft Certifications, CompTIA Network+, CompTIA Security+, VMware Certification, Cybersecurity or GAMP/CSV related training preferred. Key Competencies Strong analytical and troubleshooting skills Excellent communication ...

server Managing backups Supporting Microsoft 365, Active Directory Managing application configuration Troubleshooting application issues Managing incidents, service requests, problems and changes in line with ITIL principles. Maintaining SLA performance Maintaining accurate IT asset and configuration records. Ensuring incidents and changes are fully documented and appropriately managed. Providing a professional … understanding of GxP, GMP, GAMP 5, Annex 11 and 21 CFR Part 11 would be advantageous Strong understanding of IT service management and ITIL principles Excellent analytical and troubleshooting skills A proactive approach to problem solving and continuous improvement. Ideally you will have experience within a similar position. Interviews will ...

Directory. Familiarity with telecom media engines and SBCs (such as Metaswitch Rhino, Dialogic Media Server, or Perimeta SBC). Understanding of security hardening and ITIL practices for telecom applications. If Interested please share your CV to rhea. bhattacharya1 @randstad (url removed) Randstad Technologies is acting as an Employment Business ...

methodology during audits, as well as providing ideas and input to the continuous improvement of audit processes Professional qualifications such as CISA, CISM, ITIL are desirable Comprehensive experience in an audit or control function Excellent knowledge of established IT disciplines, such as security, service management, operational resilience and emerging technologies ...

delivering a secure, scalable technology environment that supports current operations and growth. You will manage two teams, drive cyber security controls, GDPR compliance and ITIL-aligned service delivery, and partner with #J-18808-Ljbffr ...

Qualifications Degree-level qualification in information technology, business, engineering or a related discipline, or equivalent substantial professional experience. Recognised service-management qualification such as ITIL 4 Foundation or higher. Evidence of continuing professional development in technology leadership, service management or organisational change. Experience/Knowledge Significant leadership experience across technology … financial, analytical and supplier-management skills. Leads calmly through major incidents, ambiguity and organisational change. Develops people through coaching, delegation, feedback and succession planning. ITIL 4 Managing Professional or Strategic Leader. Experience within utilities, regulated infrastructure, telecoms or another operationally critical environment. Experience of service automation, AI-enabled service management ...

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and ...

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and ...

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

/CD pipelines you've owned end to end Strong networking, identity (Entra ID) and cloud security knowledge Experience in ITIL-aligned service organisations Desirable: Azure certifications (AZ-104, AZ-305 or equivalent), ITIL v4 Foundation, FinOps exposure Package Up to £80,000, plus discretionary bonus (typically ...