5 of 5 ITIL Jobs in Suffolk

inventory control, and CMDB maintenance. Strong first-line support, troubleshooting, and customer service skills. Familiarity with Microsoft 365, Azure AD/Entra ID, and ITIL processes is advantageous. Strong organisational, communication, and documentation skills. Active transferable SC Clearance is essential. Contract Details Duration: 4 months Location: Leiston (100% onsite) Rate ...

Experience supporting tablet deployment programmes in enterprise environments. * Knowledge of Microsoft 365, Azure AD/Entra ID, and mobile device security policies. * Familiarity with ITIL-based incident, request, and asset management processes. * Experience conducting stock audits, device logistics, and chain-of-custody management. This is an excellent opportunity ...

About you. \n \n Relevant experience in a Technology or Business-related environment, or an equivalent qualification, with a strong understanding of ITIL, PMO frameworks, and recognised best practice for portfolio, programme, and service management. \n Experience supporting IT/digital transformation and demand management within complex or regulated environments ...

network access). Perform routine checks and basic system maintenance tasks. Assist with cyber security monitoring and remediation tasks. Process & Continuous Improvement Follow ITIL-aligned processes for Incident, Request, and Problem Management. Contribute to the creation and maintenance of knowledge base articles. Identify recurring issues and highlight trends to support … manage workload and prioritise effectively. Desirable Exposure to Active Directory/Microsoft Entra. Experience with ticketing tools (Zendesk, ServiceNow, Jira, etc.). Understanding of ITIL principles and service management processes. Basic networking knowledge (DNS, DHCP, VPN). Experience supporting SaaS applications. Behaviours & Attributes Customer-focused with a proactive ...

/7/365 environment. Lifecycle Management: Overseeing the lifecycle of strategic and legacy platforms Governance & Compliance: Ensuring all changes align with ITIL standards, security policies, and SLA requirements. Capacity & Performance: Monitoring the performance of OSS, BSS systems, Data platform and network capacity, licence thresholds, and certificates. Incident Management: Participating ...