2 of 2 ITIL Jobs in Letchworth

strategic decision-making. Desirable Criteria Degree-level education Hands-on experience with MS Power BI for portfolio performance reporting and executive dashboards. Familiarity with ITIL service management and its intersection with project governance. Exposure to enterprise architecture principles and how they inform portfolio prioritisation and dependency management. Attributes A strategic ...

within an IT Service Desk. Experience using an IT Service Management platform such as ServiceNow. Knowledge of Microsoft 365 and Windows 11. Understanding of ITIL principles or ITIL Foundation certification. Attributes Customer focused and service driven. Proactive and solutions orientated. Strong communicator and relationship builder. Organised, resilient, and accountable. Committed ...