6 of 6 ITIL Jobs in Lincoln

accurate records in the ticketing system Other Previous experience in a customer-facing IT support role, ideally within an MSP environment Familiarity with ITIL principles and best practices Knowledge of desktop and laptop hardware troubleshooting Basic understanding of cybersecurity practices Industry certifications (e.g., CompTIA A+, Microsoft 365 Fundamentals) Desirable Experience ...

Computer Science, or related field (or equivalent experience). IFS certifications (functional or technical) preferred. Agile/Product Owner certifications (CSPO, PSPO) beneficial. ITIL Foundation is a plus. Personal Attributes Proactive, strategic thinker with a value-driven mindset. Highly organized and detail-focused. Comfortable working in a fast-paced, collaborative ...

spotting problems, areas for improvement, and performance bottlenecks Ability to prioritise workload including occasional Incidents and Problem management Knowledge of and experience with the ITIL practices. Desirable Knowledge, Skills and Experience An interest in development, new technologies and innovation Supporting development teams into the refactoring of technical debt Kubernetes, docker ...

Microsoft Fabric, Power Platform and integration standards Experience in architectural governance and technical design forums Excellent communication and senior stakeholder engagement Understanding of TOGAF, ITIL and security-by-design principles A collaborative mindset and enthusiasm for mentoring and capability building Why Join? Shape digital outcomes that impact a large ...

integration standards Experience chairing or contributing to architectural governance boards Ability to collaborate and influence senior stakeholders Clear understanding of enterprise architecture frameworks (TOGAF), ITIL, and security-by-design principles Passion for mentoring and building architectural capability in teams What's on Offer Hybrid working arrangements with flexibility Opportunity ...

ongoing optimisation Lead supplier relationships and hold partners to account Support Agile ceremonies and backlog refinement Promote best practice across frameworks such as GDAD, ITIL 4, and security-by-design Encourage adoption of platforms including Microsoft Fabric, Power Platform, and automation tools About You: Experience as a Product Owner ...