7 of 7 ITIL Jobs in Lincoln

documentation and functional design capability. Working knowledge of ALM and DevOps. Desirable Extras Experience with Azure services, Power BI, or Customer Insights. Knowledge of ITIL and service management processes. Exposure to Copilot, AI features, or sentiment analysis. Relevant Microsoft certifications (D365 Customer Service, Power Platform). What's on Offer ...

support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills Leadership & Coaching: Ability to inspire, motivate, and develop ...

strong governance capability, and a user-first mindset.You'll bring: Proven experience managing IT end-user services in a complex environment. Strong grounding in ITIL (ITIL 4 preferred). Experience managing vendors and outsourced service partners. Excellent stakeholder engagement and collaboration skills. A track record of driving service improvements through ...

including CRM/ERP implementations Full knowledge of Agile, Waterfall and Lean methodologies Up to date knowledge of IT security and governance compliance standards ITIL certified highly advantageous Demonstrable proficiencies in working with Salesforce, Atlassian Suite, MS 365 and Sage advantageous Confident communicator on all levels, including stakeholders Ability ...

requests within role based access control (RBAC) and segregation of duty (SoD) guidelines Providing task and administrative support as necessary for technology operations IAM, ITIL and security related processes Regular reviews, maintenance and housekeeping of access records and IT operations artefacts About Us Frontier is a successful and growing business. ...

procurement management or IT asset management Knowledge of supplier governance and procurement processes Experience managing IT assets and/or software licensing Familiarity with ITIL or service delivery frameworks Strong analytical, negotiation, and stakeholder engagement skills Experience using asset management or procurement systems ...

Support across factory and production systems - Support end-user devices, mobile devices and printing hardware - Manage incidents, service requests, changes and problem records (ITIL) - Support VOIP telephony, AV equipment and network cabling - Provide proactive IT maintenance, upgrades and patching - Work directly with engineering teams and site leadership - Ensure IT service … years experience in 2nd Line IT Support/IT Support Engineer role - Experience supporting IT in manufacturing, production or factory environments - Strong understanding of ITIL Incident, Change and Problem Management - Experience with printers, mobile devices, AV and network troubleshooting - Excellent problem-solving and stakeholder communication skills - Full UK Driving Licence ...