5 of 5 ITIL Jobs in Lincolnshire

technical environment. Infrastructure monitoring, performance management and service availability. Desirable Experience Experience working within a secure public sector, policing or government environment. Knowledge of ITIL service management principles. Active Directory administration, including Group Policy and identity management. Understanding of networking concepts including TCP/IP, LAN and WAN technologies. Experience ...

experience negotiating difficult situations to a successful conclusion. Proven experience in a 2nd line IT support role within a Desk Side environment and understand ITIL best practice Strong technical knowledge of Windows OS, Microsoft 365, Active Directory, Azure. Understanding of basic networking concepts, including Wi-Fi, VPNs ...

scale customer contact centres handling high volumes of tickets or queries. Strong knowledge of IT Managed Services, Managed Print Solutions, and multi‐vendor environments. ITIL v4 certified with knowledge of ISO20000-1 standards. Proven track record in managing organisational change and driving transformation initiatives. Excellent communicator with strong stakeholder management ...

Transition within complex IT environments. Strong track record of transitioning projects into BAU support. Experience reviewing and improving IT service management processes. Knowledge of ITIL Service Management (ITIL Foundation minimum). Excellent stakeholder management, communication and facilitation skills. Experience creating practical frameworks, documentation and governance processes. Available to start immediately ...

Deskside Support, Desktop Support or IT Support position. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Experience working within an ITIL-based support environment. Experience supporting Microsoft Windows and Microsoft 365 environments. The ability to prioritise workloads and manage multiple support requests effectively. A professional, organised … customer-focused approach. Desirable Qualifications ITIL Foundation. CompTIA A+. Microsoft Windows and Microsoft 365 certifications. What's on Offer? Salary up to £35,000. Opportunity to work in a dynamic technical support environment. Exposure to a broad range of technologies and infrastructure. Training and development opportunities. Supportive team culture with ...