within enterprise-scale programmes. Strong knowledge of Microsoft 365 services (Exchange Online, SharePoint, OneDrive, Teams). Familiarity with endpoint service transition for Windows 10-11 upgrades. Deep understanding of ITIL (v3/v4) practices, particularly Service Design, Service Transition, and Continual Service Improvement. Experience integrating new services into existing ITSM toolsets (ServiceNow, Remedy, or equivalent). Excellent stakeholder engagement and More ❯
both planned and reactive work effectively. Any knowledge of Power BI or PowerShell is desirable but not essential. Experience using service desk tools and remote support software. Familiarity with ITIL processes and SLAs. The Opportunity: My client working are a hospitality and events business based in Luton and they are looking for an IT Support Engineer on a permanent basis. More ❯
Employment Type: Permanent
Salary: £30000 - £32000/annum (plus excellent company benefits)
tasks. Document system configurations, procedures, and changes. Collaborate with senior engineers to troubleshoot and resolve incidents. Contribute to automation efforts using scripting and tools like Ansible or Terraform. Apply ITIL service management practices in daily operations. Support compliance and audit activities by maintaining system hygiene and documentation. Engage in knowledge-sharing and training sessions to build technical expertise. Help Troubleshooting … VMware, OVM) is a plus. Basic understanding of networking concepts (TCP/IP, DNS, SSH). Experience with shell scripting (Bash, Perl, etc.) or Python is desirable. Awareness of ITIL processes and Agile methodologies. Strong desire to learn and grow in a technical engineering environment. Excellent problem-solving and communication skills. Desirable Experience and Attributes Red Hat Enterprise Linux Server … OS (or equivalent) Managing Projects and Business-As-Usual Tasks within Unix Systems ITIL Additional Requirements This role requires the job holder to: When required for specific project/client assignments, pass additional security vetting such as Security Check (SC) and to provide detailed information about their personal and professional background, including any previous criminal convictions or financial issues. Corporate More ❯
