9 of 9 ITIL Jobs in Maidstone

using Lean6Sigma framework to ensure clarity, cohesion, and consistency in how work is performed across GIS. Maintain awareness of IT department standards, measures, and processes, with beneficial knowledge of ITIL and IT4IT standards. Support the development of the GIS Transformation programme and lead the ITOM deployment. This includes supporting the introduction of industry-leading practices such as ITIL, Agile, or … in the usage of MS Visio Familiarity with SAP Lean IX is an added advantage Project Management (ideal): Certification in PMP, Prince2, Agile Project Management Business and IT (knowledge): ITIL 4 DevOps practices and tools SAFe 6.0 Digital transformation About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT More ❯

as a whole operate. Some of the key areas of responsibility are Vendor Management, Service Transition, Change Management, Problem Management and Service Level Management, alongside ownership of the critical ITIL processes. Our remit is to design, implement and regularly measure our performance against these processes, striving for continual service improvement. Job Purpose The IT Problem Manager’s primary objective is … to ensure the problem management practice aligns to ITIL best practice, successfully and efficiently drives the control and remediation of all IT problems, minimises the impact of known errors and incidents that cannot be prevented, and where possible prevents incidents from occurring. The Problem manager will work closely with the various technical owners, analysts and major incident managers to ensure … Operations director to define the overall strategy, approach, and roadmap for IT Problem Management. Measure and reporting on the success and effectiveness of the IT Problem Management practice, utilising ITIL best practice KPIs and PSFs and driving continual improvement. Provide detailed reporting and analysis of problems throughout the problem lifecycle (Identification, Problem Control, Error Control). Ensure training, awareness and More ❯

excellent problem-solving abilities Willingness to take ownership and see issues through to resolution Minimum A-level education or equivalent Desirable (but not essential): CompTIA A+ or similar certification ITIL v3/v4 Foundation Basic troubleshooting skills in Windows, networking (LAN/WAN, IPs), and IT security Experience creating internal or customer-facing support documentation Huntress Search Ltd acts as More ❯

field. Advanced degrees are a plus. Certifications: Design Thinking, Service Design CDTP, PMP, SCM, SAFe, TOGAF, CCMP, CISA, CISSP, AWS/Microsoft/GCP cloud certifications, PMP/PRINCE2, ITIL, CISSP/CISM, Agile/DevOps, and CBAP/Six Sigma, PROSCI, MSP. Other Requirements Willingness to travel as required Fluent in French (nice to have) and English All qualified More ❯

Social network you want to login/join with: Managing Consultant - DevOps/Cloud Advisory Consultant (SC Eligible), maidstone col-narrow-left Client: Stealth iT Consulting Location: maidstone, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow More ❯

user stories, grooming requirements, and advising key stakeholders/executives Ability to confidently facilitate client workshops, clearly communicate process recommendations, and manage stakeholder engagement, both in person and virtually ITIL V3 or V4 Foundations Certification ServiceNow Certified System Administrator preferred Certification in at least two ServiceNow products (ITSM, CSM, ITOM, IRM, SecOps, or other additional products) preferred Agile/SAFe More ❯

zSeries storage solutions Automate storage infrastructure tasks to reduce manual effort Liaise and manage vendor relationships (e.g., IBM, DELL, Broadcom) Manage risk and cost associated with infrastructure services Support ITIL-aligned change, incident, and problem management processes Ensure service quality and compliance with internal security, audit, and risk requirements Collaborate with stakeholders across business and technology teams Required Experience & Skills More ❯

Technical Helpdesk Team Leader (6 Month Contract) With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc, we More ❯

Required: Proven presales experience delivering technical and commercial solutions. Expertise in AI (e.g., language models, machine learning, GPU clustering), cloud, and managed services. Strong technical design, project governance, and ITIL methodology knowledge. Excellent communication, presentation, and stakeholder management skills. Ability to lead workshops, influence decisions, and mentor teams. Understanding of market trends, competitors, and business challenges. Degree or equivalent technical More ❯