8 of 8 ITIL Jobs in Kent

supporting less experienced colleagues. Essential experience * Significant experience in a senior IT support or infrastructure role * Background working within IT service management frameworks (e.g. ITIL) * Proven experience supporting multi-site environments Technical skills (preferred) * Windows Server environments (2012 onwards) * Microsoft 365 and Azure administration * Active Directory and Entra ID * Networking ...

customer service mindset with the ability to manage user expectations Ability to work effectively under pressure and manage multiple priorities Desirable Skills Experience with ITIL-based environments Exposure to remote support tools Basic networking or security knowledge ...

support of service delivery. Key Experience for the Head of IT Service Delivery Experienced in Shared Services (EUC/Service Desk/etc) ITIL Managing Professional Strong background in Incident Management Operated in a Senior/Lead level previously Experience of shaping processes where necessary Please apply as directed ...

support of service delivery. Key Experience for the Head of IT Service Delivery Experienced in Shared Services (EUC/Service Desk/etc) ITIL Managing Professional Strong background in Incident Management Operated in a Senior/Lead level previously Experience of shaping processes where necessary Please apply as directed ...

lead the delivery, performance, and continuous improvement of shared IT operations. This senior role oversees IT support teams, ensures service excellence aligned with ITIL best practice, and manages a portfolio of suppliers and contracts to achieve high-quality, cost-effective outcomes. Key Responsibilities Provide strategic leadership for shared IT services … focused service delivery. Manage and develop IT support teams, fostering a culture of collaboration, accountability, and continual service improvement. Oversee the full lifecycle of ITIL-aligned processes, including Incident, Problem, Change, and Service Level Management. Lead and manage an annual IT operational budget exceeding £1 million, ensuring effective forecasting, cost ...

systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Oversight of core business systems including enterprise-wide ERP systems Service Delivery, ITIL processes and support for a mid-sized national userbase IT Security and Governance inc InfoSec Policy and Procedure Senior level business stakeholder engagement and advisory presenting …/CRM/Azure Cloud, Networks etc) Hands-on senior level Programme and Project Management expertise Strong knowledge of IT governance frameworks (e.g., ITIL) and compliance standards. Experience managing IT operations across multiple sites or business units is highly desirable. Strong commercial engagement expertise with advisory business intelligence focus ITIL ...

Umbrella Engagement - 2 days per week on site in Kent - 6 Months - Head of Service Delivery Must be ITIL accredited - strong on ITIL Adopt and Adapt - process improvement/refinement Management of Technical Teams through Matrix Mgt - service desk/apps support/DBAs/MI/EUC/Supplier ...

Umbrella Engagement - 2 days per week on site in Kent - 6 Months - Head of Service Delivery Must be ITIL accredited - strong on ITIL Adopt and Adapt - process improvement/refinement Management of Technical Teams through Matrix Mgt - service desk/apps support/DBAs/MI/EUC/Supplier ...