6 of 6 ITIL Jobs in Kent

Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers ...

backup/restore testing and documentation Working with senior engineers to identify recurring incidents and implement long-term fixes Supporting change management aligned to ITIL best practice Technologies you'll need experience with: Microsoft 365 — Admin, Security, Compliance, Exchange and GDAP Microsoft Sentinel (SIEM/SOAR) and incident triage/ ...

working with suppliers, MSPs and technology partners. Excellent communication skills with the ability to simplify technical information. A proactive, organised and customer focused approach. ITIL v4 and Microsoft certifications (M365, Intune, Entra ID) are an advantage. Who are Solus? Solus, who are owned by Aviva ...

support environment Previous experience working on an IT Service Desk within a corporate environment is beneficial, but not essential A basic understanding of ITIL service management processes, including Incident, Problem, and Change Management, would be advantageous Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every ...

similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days ...

multi-site environment Exposure to wireless, fixed line, satellite, and mobile connectivity solutions Experience using ticketing systems and documenting changes in line with ITIL-style processes A proactive, detail-focused mindset with a passion for learning new technologies and taking ownership of tasks To Apply Please apply through this advert ...