1 to 25 of 44 ITIL Jobs in Kent

IT and OT network security experience. Strong interpersonal skills and stakeholder engagement capability. Proven problem-solving and decision-making skills. Experience with delivery methodologies (ITIL, waterfall, agile, lean). Ability to explain complex network issues simply and effectively. Essential Technical Skills & Qualifications: CCNP, CCNA or equivalent experience CheckPoint CCSE, CCSA More ❯

environment and manage several projects simultaneously. Qualifications Bachelor's degree in computer science, Information Systems, or another relevant field or equivalent. Microsoft Azure Certification ITIL Foundation v3/v4 Personal Attributes Excellent written and verbal communication skills with the ability to effectively tailor communication of technical issues to various audiences. More ❯

and backup solutions SharePoint Telephony & Mobile Devices CRM software Further networking skills - TCP/IP, DNS, firewalls, switches, routers, etc. Any suitable certification, Microsoft, ITIL, PRINCE2 or similar. As an individual you will be customer-focused with a good customer facing/telephone manner, positive, and driven to resolve issues More ❯

processes, incident management, problem resolution, and change management Excellent client management and communication skills, with a track record of building and maintaining successful relationships ITIL Foundation or higher Please respond to this advert with an up to date version of your CV and the leading consultant will be in touch. More ❯

in software and hardware deployment projects Excellent communication and interpersonal skills. Qualifications: Bachelor’s degree in computer science, Information Technology or a related field ITIL Foundation Certificate is desirable VMware Certified Professional (VCP) is desirable Why Trooli: At Trooli, we are passionate about innovation and excellence. We offer a dynamic More ❯

with ITSM (especially Salesforce), SLAs, and reporting. Knowledgeable in high-voltage substations (33kV400kV) and telecom networks. Holds relevant technical and industry-standard qualifications, including ITIL and vendor-accredited certifications. Whats in it for you? We offer a range of benefits designed to support your life in and out of work More ❯

to take ownership and see issues through to resolution Minimum A-level education or equivalent Desirable (but not essential): CompTIA A+ or similar certification ITIL v3/v4 Foundation Basic troubleshooting skills in Windows, networking (LAN/WAN, IPs), and IT security Experience creating internal or customer-facing support documentation More ❯

plus. Certifications: Design Thinking, Service Design CDTP, PMP, SCM, SAFe, TOGAF, CCMP, CISA, CISSP, AWS/Microsoft/GCP cloud certifications, PMP/PRINCE2, ITIL, CISSP/CISM, Agile/DevOps, and CBAP/Six Sigma, PROSCI, MSP. Other Requirements Willingness to travel as required Fluent in French (nice to More ❯

plus. Certifications: Design Thinking, Service Design CDTP, PMP, SCM, SAFe, TOGAF, CCMP, CISA, CISSP, AWS/Microsoft/GCP cloud certifications, PMP/PRINCE2, ITIL, CISSP/CISM, Agile/DevOps, and CBAP/Six Sigma, PROSCI, MSP. Other Requirements Willingness to travel as required Fluent in French (nice to More ❯

compliance frameworks. Desirable Skills Experience working in highways, transportation, or infrastructure environments. Familiarity with cloud-based systems and mobile workforce solutions. IT certifications (e.g., ITIL, Microsoft, SQL) are an advantage. Additional Information Equality, Diversity & Inclusion We are an Equal Opportunities employer and we strive to build a workforce that truly More ❯

advising key stakeholders/executives Ability to confidently facilitate client workshops, clearly communicate process recommendations, and manage stakeholder engagement, both in person and virtually ITIL V3 or V4 Foundations Certification ServiceNow Certified System Administrator preferred Certification in at least two ServiceNow products (ITSM, CSM, ITOM, IRM, SecOps, or other additional More ❯

advising key stakeholders/executives Ability to confidently facilitate client workshops, clearly communicate process recommendations, and manage stakeholder engagement, both in person and virtually ITIL V3 or V4 Foundations Certification ServiceNow Certified System Administrator preferred Certification in at least two ServiceNow products (ITSM, CSM, ITOM, IRM, SecOps, or other additional More ❯

and vet project requirements for infrastructure. Manage business risks that could lead to outages or revenue loss, and deliver annual DR testing. Adhere to ITIL processes (Change, Problem, Incident) and ensure compliance with audits and IT controls. Support 2nd and 3rd-line incidents, provide out-of-hours escalation support, and More ❯

infrastructure tasks to reduce manual effort Liaise and manage vendor relationships (e.g., IBM, DELL, Broadcom) Manage risk and cost associated with infrastructure services Support ITIL-aligned change, incident, and problem management processes Ensure service quality and compliance with internal security, audit, and risk requirements Collaborate with stakeholders across business and More ❯

infrastructure tasks to reduce manual effort Liaise and manage vendor relationships (e.g., IBM, DELL, Broadcom) Manage risk and cost associated with infrastructure services Support ITIL-aligned change, incident, and problem management processes Ensure service quality and compliance with internal security, audit, and risk requirements Collaborate with stakeholders across business and More ❯

compliance frameworks . Experience working in highways, transportation, or infrastructure environments. Familiarity with cloud-based systems and mobile workforce solutions . IT certifications (e.g., ITIL, Microsoft, SQL) are an advantage. Inspiring : Champions curiosity and continuous improvement, role modelling change and managing risks to achieve project outcomes. Energising: Role models positive More ❯

Systems Administrator working with multi-tier applications. Strong knowledge of Linux OS, MySQL, and IT security. Excellent communication and problem-solving skills. Familiarity with ITIL, incident/change management, and testing processes. Knowledge of Ansible and APM monitoring tools is advantageous. Ability to work independently and manage workload proactively. Experience More ❯

both in and out of hours Person Specification Knowledge & Experience Significant experience in network Architecture and design IT Operations leadership and management involving the ITIL framework Substantial experience working with Azure and other cloud services for cloud networking Experience of operating within multi-site, multi region distributed services Strategic planning More ❯

. Desirable Skills Experience working in highways, transportation, or infrastructure environments. Familiarity with cloud-based systems and mobile workforce solutions . IT certifications (e.g., ITIL, Microsoft, SQL) are an advantage. Additional Information Equality, Diversity & Inclusion We are an Equal Opportunities employer and we strive to build a workforce that truly More ❯

could cause outages/loss of revenue - Risk management Responsible for delivery of annual DR testing utilising best in breed technology Work within the ITIL process- Change, problem, incident etc. - support the process and adhere to CCM principles Support the Audits and Sarbanes Oxley ensuring systems are compliant and follow … the following areas: Exchange Citrix XenDesktop Commvault backup, or Veeam Ivanti Patch management Rapid 7 Experience of architecture/design principles An understanding of ITIL processes, including change and incident management Troubleshooting and analysis skills An understanding of networking essentials O365 configuration and support, including Exchange and Teams Experience in More ❯

existing services. Manage and maintain risks to prevent outages or revenue loss. Deliver annual disaster recovery testing using best-in-class technology. Work within ITIL processes and support CCM principles. Support audits and Sarbanes-Oxley compliance with documented IT controls. Plan proactively for future needs. Maintain relationships with technology, software … clustering. Proactive problem-solving and excellent documentation skills. Desirable Specialized knowledge in Exchange, Citrix XenDesktop, backup solutions, patch management, Rapid 7. Experience with architecture, ITIL, troubleshooting, networking, and support in financial services. Relevant certifications like MCSE, VCP, Cisco. Personal Attributes Ability to operate effectively in a fast-changing environment. Strong More ❯

team centric Service Desk professional to join their talented IT Support team You will ideally have proven experience working within a Technical Service Desk ITIL environment, providing professional customer focused service to agreed standards and procedures within Service Level Agreements (SLAs). You'll need technical expertise to troubleshoot and … appropriate escalation of issues to 3rd Line support teams in line with SLAs and OLAs Proactively reports any trends, common issues identified so other ITIL processes can be triggered if needed e.g. Problem management, Major Incident Management. Complete Service Requests in accordance with Standard Operating Procedures within SLA, inclusive of … Applications such as Office365, Teams, OneDrive, MFA, SharePoint Microsoft Azure (Active Directory), Exchange, InTune VPN Client - (ideally Fortinet) ITSM Service Desk Systems, ideally ServiceNow ITIL Foundation, ideally V4 Working knowledge of Telephony Systems – ideally Ring Central Ideal – Solarwinds Ideal – Familiarisation of construction software such as AutoCad, Autodesk Revit Personal Attributes More ❯

technical and commercial solutions. Expertise in AI (e.g., language models, machine learning, GPU clustering), cloud, and managed services. Strong technical design, project governance, and ITIL methodology knowledge. Excellent communication, presentation, and stakeholder management skills. Ability to lead workshops, influence decisions, and mentor teams. Understanding of market trends, competitors, and business More ❯

technical and commercial solutions. Expertise in AI (e.g., language models, machine learning, GPU clustering), cloud, and managed services. Strong technical design, project governance, and ITIL methodology knowledge. Excellent communication, presentation, and stakeholder management skills. Ability to lead workshops, influence decisions, and mentor teams. Understanding of market trends, competitors, and business More ❯

with industry trends and best practices related to release and environment management. Knowledge & Experience Experience of software release management processes, procedures, and best practices (ITIL Framework). Exposure to Azure DevOps. Experience with ITIL Service Management tools such as ServiceNow. General Windows Server OS experience. Knowledge of SQL (desirable but More ❯