A full UK driving license Desirable: Microsoft certifications (e.g., MS-100, AZ-104, etc.) Experience with remote monitoring tools and PSA systems. Exposure to ITIL best practices. More ❯
Employment Type: Permanent
Salary: £34000 - £40000/annum Training & development opportunities
norwich, east anglia, united kingdom Hybrid / WFH Options
Paradigm Employment Services LTD
and business objectives. Lead, mentor, and develop the project management team, fostering a high-performance culture. Implement best practices and frameworks (e.g., PRINCE2, Agile, ITIL) to optimise project execution. Collaborate with internal teams (technical engineers, service desk, sales) and external stakeholders to ensure seamless project delivery. Drive continuous improvement in More ❯
methodology SaaS sector Lead a geographically team Manage & deploy Develop & deliver presentations training sessions & demos IT/Business work experience Leadership Prince 2 - preferred ITIL - preferred Building project plans/Gant charts using tools such as MS Project Please send a copy of your CV via the link. Full job More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
all times and comply with all Corporate Policy Person Specification Qualifications Essential BTEC, Diploma or equivalent Desirable Service Desk Institute Analyst certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Experience Essential Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and … An understanding of community focus and previous experience of working in IT within the public sector preferably the NHS Experience of working within an ITIL environment Skills, Abilities and Knowledge Essential Good keyboard skills (RSA 2 typing/word processing or equivalent experience) Able to meet targets under pressure Good More ❯
main responsibilities and requirements Person Specification Qualifications Essential Post-graduate diploma or equivalent experience Accreditation or equivalent experience working with configurable clinical IT systems ITIL Foundation certificate or equivalent knowledge gained through experience working in an ITIL based environment Desirable TPP SystmOne accreditation or equivalent experience Project Management qualification of … equivalent experience ITIL Intermediate Certification Experience Essential Significant experience in the administration and configuration of Clinical IT Systems Evidence of ability to communicate effectively with a wide range of professionals and management at all levels within an organisation Significant experience of working with and supporting end users on clinical IT … party suppliers and monitoring supplier performance against SLAs Good understanding of working in a project/programme management environment A good working knowledge of ITIL best practice and working principles Facilitating and presenting to multi-level groups Skills, Abilities and Knowledge Essential Knowledge and understanding of clinical IT systems, Ability More ❯