1 of 1 ITIL Jobs in Reigate

levels of customer satisfaction will be essential, achieved by reviewing feedback and adapting services accordingly. You'll also manage risk and compliance, particularly in handling major incidents, and apply ITIL practices to ensure effective knowledge management and long-term service improvement. In addition, you'll be responsible for managing team performance, supporting staff welfare, and ensuring alignment with strategic goals. … equivalent, or substantial relevant experience in a relevant IT subject. Excellent line management skills with an ability to motivate, coach and develop staff. Strong understanding of specialist IT areas, ITIL principles and their application, and excellent knowledge of cyber security principles and practices. Extensive knowledge of practices and procedures relating to business planning, financial and contractual management. Ability to establish More ❯