2 of 2 ITIL Jobs in Shropshire

maintain accurate documentation. • Share lessons learned to support ongoing team development. What You'll Bring • A technical college degree or equivalent.• Working knowledge of ITIL processes. • Strong troubleshooting skills across MS Windows environment • Familiarity with network troubleshooting and system monitoring tools. • Willingness to join an out-of-hours rota. ...

environment would be beneficial. • Working knowledge of the configuration management landscape. • Good understanding of the framework and the processes associated with it. • Proficient in ITIL & Service Management Processes • At least 2 years' experience working in a Change/Request ITIL environment. • Proven track record in Incident and Service Level Management ...