1 of 1 ITIL Jobs in St Ives

keep everything in top shape. Want to come and be a part of it? What will you be doing? Youll lead and constantly improve ITIL-aligned service management processes with a focus on operational stability, scalability, and user satisfaction across facilities and telecoms infrastructure. Youll drive the Change Management process … What youll bring Youll have Service Management, with substantial experience in environments involving telecommunications, building/facility systems, or critical infrastructure. Deep knowledge of ITIL v3 or v4 frameworks, with demonstrated process ownership across Incident, Problem, Change, and Configuration Management. Youll have familiarity with ITSM platforms (e.g., Sales Force, Remedy … and asset/configuration tools (CMDBs). Youll come with vendor management experience across telecom and facilities technology partners. ITIL Expert or Managing Professional certification is strongly preferred. Experience in compliance-heavy or 24/7 operations (e.g., data centres, call centres, critical facilities) is a plus. Whats in it More ❯