15 of 15 ITIL Jobs in Stevenage

with frameworks including MITRE ATT&CK, NIST, and CIS. Strong communication, analytical, and presentation skills. Solid understanding of network traffic flows, vulnerability management, and penetration testing principles. Knowledge of ITIL processes (Incident, Problem, Change Management). Ability to work independently and thrive in a 24/7 on-call environment. Education & Experience 3-5 years' experience in the IT security More ❯

in IT/Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to More ❯

to provide out of hours escalation support to the out of hours engineers on every other week About you Essential Strong knowledge of IT Service Management (ITSM) frameworks, particularly ITIL v4. Proficient in using Service Management platforms such as ServiceNow, Remedy, or equivalent tools. Skilled in developing and managing Service Level Agreements (SLAs) to ensure service quality and accountability. Experienced More ❯

. Familiarity with additional tools like Power Pages, Power BI, Azure Portal, and Power Virtual Agent (desirable). Knowledge of SharePoint 16 & 19, PowerShell, and web services (desirable). ITIL awareness and experience using IT service management tools (desirable). ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ More ❯

. Familiarity with additional tools like Power Pages, Power BI, Azure Portal, and Power Virtual Agent (desirable). Knowledge of SharePoint 16 & 19, PowerShell, and web services (desirable). ITIL awareness and experience using IT service management tools (desirable). ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ More ❯

management skills to drive collaborative outcomes. Leverage broad knowledge of IT technologies across IT Front Office services to support service delivery. Utilise sound understanding of service delivery processes and ITIL frameworks to ensure consistent service standards. Maintain readiness to travel internationally, including to Poland, at short or reasonable notice to support service operations. Contribute to continuous service improvement initiatives, ensuring More ❯

management skills to drive collaborative outcomes. Leverage broad knowledge of IT technologies across IT Front Office services to support service delivery. Utilise sound understanding of service delivery processes and ITIL frameworks to ensure consistent service standards. Maintain readiness to travel internationally, including to Poland, at short or reasonable notice to support service operations. Contribute to continuous service improvement initiatives, ensuring More ❯

management skills to drive collaborative outcomes. Leverage broad knowledge of IT technologies across IT Front Office services to support service delivery. Utilise sound understanding of service delivery processes and ITIL frameworks to ensure consistent service standards. Maintain readiness to travel internationally, including to Poland, at short or reasonable notice to support service operations. Contribute to continuous service improvement initiatives, ensuring More ❯

Connect. Hands-on experience with ServiceNow CSM and OpenText. DBA-level SQL skills across SQLServer, Postgres and MySQL. Familiarity with GDPR and data protection in relation to personal data. ITIL v3 background in incident and problem management. Technical grounding in software development and web technologies. Excellent problem-solving, communication and stakeholder management skills. What’s in It for You: Work More ❯

High level customer care skills Good teamwork and stakeholder management skills. Broad understanding of IT technologies across the range of services Good understanding of Service Delivery activities and processes ITIL knowledge and implementation Ability to travel abroad to Poland and other international locations at short or reasonable notice More ❯

and operational management issues Ability to obtain security clearance Desirable: The ability to demonstrate experience in a customer facing role within the IT industry A Service Management qualification preferable ITIL Business Knowledge and commercial awareness Demonstrate experience and understanding in an IT industry More ❯

and operational management issues Ability to obtain security clearance Desirable: The ability to demonstrate experience in a customer facing role within the IT industry A Service Management qualification preferable ITIL Business Knowledge and commercial awareness Demonstrate experience and understanding in an IT industry More ❯

project delivery, ensuring alignment to strategic goals. Change & Release Management: Experienced in designing, owning, and enforcing structured change/release processes, including approval workflows, impact analysis, compliance, and governance (ITIL knowledge essential). Governance Expertise: Proven ability to manage release/change processes with control, discipline, and measurable value delivery. High-Performance Teams: Track record of building, mentoring, and leading More ❯

initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 JBRP1_UKTJ More ❯

Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management HSM configuration/installation/support Incident management Change management ITIL Ensure the integrity and availability of cryptographic and key management services to business functions and applications ? Key Accountabilities: Cryptographic Hardware Management - including on site local configuration activities Support with resourcing … experience/turnaround. Assist in the management of any control issues identified via audits or other control issues. Essential Skills/Basic Qualifications: Experience in Cryptography/Information Security ITIL Foundation Batchelor Degree in Computer Science Strong stakeholder management, able to influence and negotiate at all levels Attention to detail and accuracy of work Experienced at making informed decisions, against More ❯