2 of 2 ITIL Jobs in Sunderland

management, maintenance and upgrades. Provide administrative support for Software Asset management and inventory. Support new system implementation. Assist the Site IT Infrastructure Team in maintaining support and administration to ITIL standards and in accordance with Unipres Corporation security and performance standards. To ensure that all work is completed in line with company policies and procedures. Any other duties as requested More ❯

support millions across the UK. You'll lead on designing IT services that are reliable, user-focused, and ready for live operation. Working across delivery teams, you'll apply ITIL best practices, produce key service artefacts, and drive automation and standardisation. Pay up to £68,205, plus 28.9% employer pension contributions, hybrid working with 60% home working, flexible hours, and … a delivery-driven environment, you'll collaborate with multidisciplinary teams across design, architecture, and IT operations to lay the foundations for live service. You'll lead the use of ITIL-aligned service design and transition processes, producing key artefacts like Service Design Packs and helping teams plan ahead, standardise, and automate. You'll challenge the status quo, bring fresh ideas … for users, confident in leading across programmes, and ready to make a real impact, we'd love to hear from you. What skills, knowledge and experience will you need? ITIL & Service Design Expertise - You've got a solid understanding of the ITIL framework, especially around Service Design, backed by relevant qualifications or equivalent hands-on experience. High-Standard Delivery Across More ❯