ITIL Jobs in Tyne and Wear

1 to 25 of 26 ITIL Jobs in Tyne and Wear

Infrastructure Analyst

Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Nextech Group Ltd
UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum Excellent Benefits and Progression
Posted:

Infrastructure Analyst

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Nextech Group Limited
UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Senior VMware, Microsoft & Linux Platforms 24x7 Engineer

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
DXC Technology
have the chance to build or strengthen include: Container platforms and orchestration (Docker, Kubernetes) Monitoring and observability tools (Splunk, Prometheus, Grafana) Infrastructure-as-code and CI/CD pipelines ITIL or service management frameworks Mentoring and technical leadership across the 24x7 function This is more than a jobits a chance to define how infrastructure is delivered and evolved in a More ❯
Employment Type: Permanent
Salary: £70,000
Posted:

Infrastructure Engineer

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Nextech Group Limited
UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Application Support Developer

Newcastle Upon Tyne, United Kingdom
Hybrid / WFH Options
NHS Business Services Authority
DB2). Qualifications Essential Degree calibre with relevant in-depth knowledge of the subject matter OR Relevant experience of the subject matter Desirable Qualifications in appropriate IT certification (eg ITIL, TOGAF, Agile, ISTQB etc) Employer details Employer name NHS Business Services Authority Address Stella House Goldcrest way, Newburn Riverside Newcastle Upon Tyne NE15 8NY Employer's website https:// More ❯
Employment Type: Permanent
Salary: £31049.00 - £37796.00 a year
Posted:

Principal Platform Architect

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Anson Mccade
bids/tenders (e.g. G-Cloud, DOS, RM6116) . Knowledge of platform productisation, shared services, and cross-government platform initiatives. Knowledge of relevant frameworks and methodologies such as TOGAF , ITIL , and Agile at scale. Past involvement in mentoring, coaching, or community engagement within technical teams. Principal Platform Architect - Package: Base Salary: £100,000 - £145,000+ Bonus: Performance-based Benefits: Excellent More ❯
Employment Type: Permanent, Work From Home
Posted:

Data Engineer 12 Month FTC

Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
data solutions that explore, capture, transform, and utilize data to support AI, ML, and BI Proficiency in data science languages/tools such as R, Python, SAS Awareness of ITIL (Incident, Change, Problem management) Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

SAP Solution Architect

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
DXC Technology
delivery models is beneficial Qualifications & Certifications: Bachelors or Masters degree in Information Systems, Engineering, or Business SAP Certification in S/4HANA Finance, Logistics, or Architecture is preferred TOGAF, ITIL, or Cloud Architecture credentials (AWS/Azure), SAP RISE are an advantage Why Join DXC Technology? At DXC Technology, we are committed to fostering a diverse, inclusive, and high-performing More ❯
Employment Type: Permanent
Posted:

Test Analyst

Newburn, Riverside, Newcastle upon Tyne, United Kingdom
North East Ambulance Service NHS Foundation Trust
the role. Person Specification Education, Qualification and Training Essential Relevant degree or significant experience in understanding of defect & testing tools Desirable Certification in Software testing Prince2 Practitioner or equivalent ITIL Foundation Key Skills, Knowledge and Apptitude Essential Some test management background within a fast-paced business with experience using multiple testing technologies. Functional test planning, preparation and execution including experience More ❯
Employment Type: Permanent
Salary: £38682.00 - £46580.00 a year
Posted:

Service Delivery Manager

Gateshead, Tyne And Wear, United Kingdom
Aspire Technology Solutions
of working within a customer-facing role and a good understanding of business objectives. Previous experience working within the IT/Managed Services sector with an understanding of the ITIL v4 framework. Understanding of customer business requirements and the ability to translate these into service deliverables Excellent analytical and communication skills along with the ability to build strong relationships with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

MSP Consultant

Gateshead, Tyne and Wear, England, United Kingdom
Hybrid / WFH Options
Simpson Judge Ltd
years MIN technical consulting experience within a Managed Service Provider* Strong communicator who can simplify the complex for clients* Ability to recommend and implement smart, practical solutions* Familiarity with ITIL, cybersecurity standards (Cyber Essentials, ISO 27001, NIST) and data protection requirements* Hands-on expertise with:o Windows Server (AD, GPOs, DNS, DHCP, DFS, Hyper-V)o Microsoft 365 (Exchange Online More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:

IT Service Quality Lead

Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Hybrid / WFH Options
Akkodis
Mentor IT teams, lead workshops, and promote a culture of quality. Harness ITSM tools, analytics, and automation to boost efficiency and reliability. What You Will Bring: Strong knowledge of ITIL and IT service management best practices. Hands-on experience with ServiceNow, Jira, Zendesk (or similar). Skilled in Power BI for reporting and Visio for process mapping. Ability to analyse More ❯
Employment Type: Permanent
Salary: £40000 - £45000/annum + Bonus
Posted:

Head of Platforms, Infrastructure & Security

Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
True North Group
an tech operation including understanding of DORA and Cyber Essentials Defining, designing and delivering on technology roadmaps from inception to completion Exceptional stakeholder management and engagement Strong understanding of ITIL service management Track record of delivering successful digital transformation The role is paying up to £115k based on experience, plus a bonus and an impressive benefits package. You need to More ❯
Employment Type: Full-Time
Salary: £90,000 - £115,000 per annum
Posted:

IT Service Desk Manager

Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Hybrid / WFH Options
Reed
maintain continuous service improvement plans. Experience required: Experience within a similar role Experience managing major incidents and escalations Ability to work in a fast-paced environment Excellent knowledge of ITIL processes Experience working with Microsoft technologies Benefits include: Pension Scheme Hybrid working Company Bonus Travel Benefits More ❯
Employment Type: Full-Time
Salary: £50,000 - £55,000 per annum, Inc benefits
Posted:

IT Service Manager- Live Service

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
DWP Digital
a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational teams. Experience contributing to More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Senior IT Support Engineer

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred). Full, clean UK driver's licence. Desirable ITIL qualification or familiarity with ITIL practices. Industry certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Infrastructure Engineer

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
Infrastructure Engineer 3 rd Line Mainly Projects Remote working within 90 mins travel of Carlisle - 24 month FTC Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Change & Project Coordinator

Gateshead, Tyne and Wear, England, United Kingdom
Hybrid / WFH Options
Proactive Appointments
Microsoft DevOps Boards is desirable. Change Management Knowledge Analytical and Reporting Skills Risk Management Expertise Organisational and Coordination Skills Problem-Solving Abilities Effective communication and interpersonal skills Familiarity with ITIL frameworks and Agile methodologies is a plus Preferred Qualifications ITIL Foundation Certification Certified Change Management Professional (CCMP) Project Management Professional (PMP) or PRINCE2 Certification Bachelor's degree in Information Technology More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Head of IT Security and Platform Engineering (Hybrid) Newcastle - To £115k+ Bens

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
The Bridge (IT Recruitment) Limited
cross-functional technology teams in a complex, global environment. Deep understanding of IT infrastructure, cloud platforms (e.g., Azure), and enterprise collaboration tools (e.g., Microsoft 365). Strong grasp of ITIL-based service management, including incident, change, and problem management. Expertise in security and compliance frameworks, including DORA and Cyber Essentials Plus. Prior hands-on experience in delivering security solutions within … continuity, and vulnerability management. Excellent communication, stakeholder management, and vendor negotiation skills. Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field (Master's preferred). ITIL Foundation certification (Intermediate or Expert level desirable). Relevant cloud certifications (e.g., Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect). Experience 10+ years in IT leadership roles, with More ❯
Employment Type: Permanent, Work From Home
Posted:

Application Support Analyst

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Randstad Digital
not essential). A 2.1 degree in Computer Science or a related field from a top-tier university. Excellent communication skills for engaging business stakeholders, end-users, and technologists. ITIL certification (or equivalent ITIL framework experience). Technical expertise in: Databases & design: SQL Server Monitoring tools: Grafana, Prometheus, Victoria Metrics Scheduling tools: Control-M Operating systems: Windows, Linux Containerisation & cloud More ❯
Employment Type: Permanent
Salary: £75,000
Posted:

Change and Project Coordinator

Gateshead, Tyne and Wear, England, United Kingdom
Jackson Hogg - Tech
and non-technical stakeholders. Process-Oriented : A mindset for structure, accuracy, and process adherence, with a willingness to improve and refine. Framework Knowledge : Familiarity with Agile methodologies , Waterfall , and ITIL service management is beneficial. Preferred Qualifications ITIL Foundation Certification Certified Change Management Professional (CCMP) or equivalent PRINCE2 , PMP , or equivalent project management qualification Bachelor’s degree in Information Technology , Business More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Application Support Analyst

Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Wright Group
a global application support team in a fast-paced environment, ideally (but not essentially) within financial services Excellent communication skills and experience interacting with business stakeholders, end0users and technologists ITIL (or similar) certification (or experience working within an ITIL framework) Strong understanding of application design, rational databases (SQL Server), monitoring and alerting tools (Grafana, Prometheus, Victoria Metrics), scheduling tools (Control More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Service Desk Manager

Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Wright Group
the day-to-day operations of the Service Desk team, ensuring timely and effective resolution of technical issues. Develop and implement service desk strategies, policies, and procedures aligned with ITIL best practices. Monitor performance metrics and SLAs, producing regular reports and insights to senior leadership. Act as an escalation point for complex technical issues and ensure appropriate resolution. Collaborate with … regulations, and security standards. Support major incident management and post-incident reviews. Essential Skills: Proven experience in managing a technical service desk or IT support function. Strong understanding of ITIL framework and service management principles. Excellent leadership, communication, and stakeholder management skills. Hands-on experience with service desk tools (e.g., ServiceNow, Jira Service Management). Solid technical background in desktop … support, networking, and cloud services. Ability to analyse data and drive performance improvements. Experience in managing hybrid teams and remote support environments. Desirable Qualifications: ITIL Foundation or higher certification Microsoft, Cisco, or other relevant technical certifications Experience in enterprise environments or regulated industries Benefits: Annual leave increasing with length of service (up to 28 days) Up to 6% matched pension More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Junior Change Manager

Gateshead, Tyne and Wear, England, United Kingdom
Hybrid / WFH Options
Proactive Appointments
working within a PMO setting. Change Management Knowledge Analytical and Reporting Skills Risk Management Expertise Organisational and Coordination Skills Problem-Solving Abilities Effective communication and interpersonal skills Familiarity with ITIL frameworks and Agile methodologies is a plus Preferred Qualifications ITIL Foundation Certification Certified Change Management Professional (CCMP) Project Management Professional (PMP) or PRINCE2 Certification Bachelor's degree in Information Technology More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Applications Support Manager

Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
requires day to day leadership, coordination, and forward thinking. Key Responsibilities Manage the team to provide second and third line support and resolution for incidents and problems within an ITIL framework. Own, escalate and manage incidents/tickets within the team and with suppliers or other internal teams (including building effective service relations with suppliers and the broader internal IT … enterprise applications with a good appreciation of applications design and development including database and infrastructure technologies. Excellent troubleshooting, problem solving and delivery skills coupled with a good understanding of ITIL support processes. Excellent track record of people and team management. Experience in implementing, customising, and supporting third party systems including managing suppliers to delivery. Awareness of structured development, analysis and More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:
ITIL
Tyne and Wear
10th Percentile
£30,300
25th Percentile
£31,250
Median
£38,500
75th Percentile
£42,871
90th Percentile
£50,100