16 of 16 ITIL Jobs in Tyne and Wear

and storage. Qualifications Essential Degree calibre with relevant in-depth knowledge of the subject matter OR Relevant experience of the subject matter Desirable Qualifications in appropriate IT certification (eg ITIL, TOGAF, Agile, ISTQB etc) Post Graduate qualification Employer details Employer name NHS Business Services Authority Address Stella House (Newcastle) or Parklands 1A (Middlebrook) Goldcrest way, Newburn Riverside Newcastle Upon Tyne More ❯

ability to simplify technical jargon. Hands-on experience with networking, firewalls, and security frameworks. Familiarity with automation tools and scripting for infrastructure management. Certifications such as Microsoft Azure Administrator, ITIL, or VMware are desirable. Why Join? Opportunity to work on high-impact projects with leading technologies. Professional development and certification support. Collaborative, forward-thinking environment. Competitive salary and benefits package. More ❯

5+ years in a 3rd line IT support or similar role Strong knowledge of Microsoft technologies and enterprise IT systems Experience with AV, cloud environments (private/public), and ITIL processes Ability to juggle multiple projects with excellent communication skills Desirable: Azure, VMware/Hyper-V, scripting (PowerShell) You’ll thrive here if you are: A self-starter who takes More ❯

e.g., SCCM, Intune, JAMF). Familiarity with virtual desktop infrastructure (VDI) and remote access technologies. Scripting skills (PowerShell preferred) for automation and configuration tasks. Excellent troubleshooting and communication skills. ITIL awareness or certification is a plus. The role is 4 days in the office a week with excellent company benefits. Apply today to find out more. More ❯

e.g., SCCM, Intune, JAMF). Familiarity with virtual desktop infrastructure (VDI) and remote access technologies. Scripting skills (PowerShell preferred) for automation and configuration tasks. Excellent troubleshooting and communication skills. ITIL awareness or certification is a plus. The Next Steps If you are interested in this role, please submit your updated CV today. This role is to start early January, so More ❯

storage solutions Exposure to SQL Server, Oracle, or PostgreSQL is a plus Experience in regulated environments or manufacturing (SCADA, PLCs) is desirable Certifications such as CCNP, MCSE, VMware, or ITIL are advantageous Why Join? Competitive salary and private healthcare Access to cutting-edge infrastructure technologies Professional development and training Opportunity to shape infrastructure strategy in a fast-growing organisation More ❯

maintain continuous service improvement plans. Experience required: Experience within a similar role Experience managing major incidents and escalations Ability to work in a fast-paced environment Excellent knowledge of ITIL processes Experience working with Microsoft technologies Benefits include: Pension Scheme Hybrid working Company Bonus Travel Benefits More ❯

open on salary, it will be dependent on experience. To apply send your CV to Matthew.Leach ????@ circlerecruitment . com Keywords: IT Service Desk Manager/IT Helpdesk Manager/ITIL/SLA/Service Delivery/Newcastle Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else More ❯

cross-functional technology teams in a complex, global environment. Deep understanding of IT infrastructure, cloud platforms (e.g., Azure), and enterprise collaboration tools (e.g., Microsoft 365). Strong grasp of ITIL-based service management, including incident, change, and problem management. Expertise in security and compliance frameworks, including DORA and Cyber Essentials Plus. Prior hands-on experience in delivering security solutions within … continuity, and vulnerability management. Excellent communication, stakeholder management, and vendor negotiation skills. Qualifications Bachelor’s degree in Computer Science, Information Systems, or a related field (Master’s preferred). ITIL Foundation certification (Intermediate or Expert level desirable). Relevant cloud certifications (e.g., Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect). Experience 10+ years in IT leadership roles, with More ❯

Infrastructure Engineer 3 rd Line Mainly Projects Remote working within 90 mins travel of Carlisle - 12 month FTC Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to More ❯

a global application support team in a fast-paced environment, ideally (but not essentially) within financial services Excellent communication skills and experience interacting with business stakeholders, end0users and technologists ITIL (or similar) certification (or experience working within an ITIL framework) Strong understanding of application design, rational databases (SQL Server), monitoring and alerting tools (Grafana, Prometheus, Victoria Metrics), scheduling tools (Control More ❯

join us. What skills, knowledge and experience will you need? Previous experience providing the technical application support of services during major incidents including the understanding and exposure of the ITIL Service Management Framework. User Focus - Evidence of successfully communicating complex technical information to stakeholders whilst influencing their decision making. Continual Improvement - Evidence of proactively seeking and implementing improvement initiatives from … monitoring performance or improving processes. You'll be part of a collaborative team, sharing knowledge and working closely with developers, architects, testers and other specialists. We use frameworks like ITIL, Agile and Scrum to make sure everything runs efficiently and delivers real value to our users. On the technical side, you'll get hands on experience with managing certificates and More ❯

of your ongoing tasks as well as involvement in planning current and future deliverables and providing regular reporting to product and delivery managers. Demonstrate experience of working within an ITIL Framework and specifically providing 2nd/3rd line support for incidents, problems and changes. Track record of using multiple diagnostic techniques and methods in analysing and resolving issues, working up … good understanding of these technologies will be valuable. Your role will involve investigating issues, ensuring our automation services run optimally and supporting upgrades and patches. You'll work to ITIL standards across incident, problem and change management, collaborating with internal and external partners to deliver robust, modern solutions. You'll also use tools like Splunk, Dynatrace and BMC to proactively More ❯

a global and complex environment. Experience in IT leadership roles managing platform/infrastructure services. Excellent understanding of IT Infrastructure, cloud platforms and enterprise collab tools. Strong understanding of ITIL based service management. Experience in delivering security solutions within complex and global environments. Expertise in compliance and security frameworks such as Cyber Essentials Plus. ITIL Foundation or Expert Level certified. More ❯

Contract Length: 6 months Start Date: 12th January Working Arrangements: Hybrid (onsite working required 2 days per week) Skills & experience needed Multiple years of experience and understanding of ITIL Service Transition principles (Essential) Experience in application and infrastructure deployment projects (Essential) Knowledge of patch management processes and tools (Essential) Ability to gather and document technical and operational requirements Excellent stakeholder … communication and coordination skills Desirable: Familiarity with on-prem infrastructure Awareness of Operational Technology Experience with automation tools for patching/deployment Knowledge of security compliance standards Qualifications: ITIL Foundation (essential) Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an More ❯

DWP. Digital with Purpose. Join DWP Digital as an IT Service Manager and play a key role in delivering effective technical services in a fast-paced, evolving environment. We're using fresh ideas and leading-edge tech to build and More ❯