1 to 25 of 27 ITIL Jobs in Tyne and Wear

IT Specialist - Compute and Storage

Location
Newcastle upon Tyne, England, United Kingdom
managing global teams Experience with Microsoft cloud cost optimisation Cloud performance engineering (capacity planning, performance tuning) Knowledge of containerisation platforms (e.g. Kubernetes) Familiarity with ITIL frameworks (V3/V4) and industry standards for service excellence UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled ...

Cyber Security & Infrastructure Engineer

Location
Wallsend, England, United Kingdom
standards such as NCSC guidance, CIS benchmarks or Microsoft Security Baselines Understanding of data classification, secure storage and access controls Experience working within an ITIL‐aligned environment Strong networking and troubleshooting skills Experience with scripting, automation or infrastructure-as-code would be advantageous Knowledge or experience of Microsoft SQL Server ...

Lead Infrastructure Engineer

Hiring Organisation
Peregrine
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£75,000
Services JSON XML Knowledge of BMC Helix Integration Service (iPaaS). Proficiency with Python, PowerShell, or Bash scripting. Desirable skills: BMC Certified Professional certifications. ITIL Managing Professional or higher. Agile, Scrum, or SAFe certification. Cloud certifications (AWS, Azure, or GCP). Security Clearance (SC). About Peregrine We build workforces ...

Senior Oracle Cloud Technical Consultant

Location
Newcastle upon Tyne, England, United Kingdom
also play a key role in maintaining the high standards our customers expect by: Managing incidents, problems, and change activities in line with ITIL principles Producing high-quality technical documentation and knowledge assets Supporting governance, compliance, and operational best practice Sharing knowledge and mentoring colleagues across the wider Oracle team ...

Infrastructure Engineer

Location
South Shields, England, United Kingdom
Client’s Business applications & IT portfolio, and should have understanding on SCSM ticketing too lExposure to agile or hybrid delivery environments .Experience with ITIL-based service delivery and change management #J-18808-Ljbffr ...

Incident Manager

Location
Prudhoe, England, United Kingdom
scheduled to be on call Skills, Qualifications, And Experience Proven experience in a Support or Service Desk role. Solid understanding and practical application of ITIL principles is essential, particularly in Incident and Problem Management. Demonstratable experience within the support space Demonstratable experience within the Incident & Problem space. Client-centric approach ...

Test and Release Manager

Location
South Shields, England, United Kingdom
with the ability to challenge constructively and manage third-party suppliers. Professional certifications in testing, quality assurance, release management or project delivery (e.g., ISTQB, ITIL, Agile) are desirable. Discretionary Company bonus scheme Staff Discount Staff Shop 25 days holiday as standard increasing with length of service plus bank holidays Access ...

Senior Infrastructure Engineer

Hiring Organisation
Peregrine
Location
Newcastle, Staffordshire, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
rotations where required. Perform root cause analysis and implement preventative measures for recurring issues. Manage change requests, releases, patches, and upgrades in line with ITIL best practices. Develop operational documentation, runbooks, and scheduling standards. Support cloud-based deployments and containerised AutoSys environments. Skills & Experience : Expert knowledge of Broadcom AutoSys Workload ...

Head of Financial Services Technology Operations

Hiring Organisation
Sopra Steria
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
transformation or continuous improvement initiatives. Strong customer experience management and operational transformation expertise. Professional membership of a recognised technology industry body. Qualifications such as ITIL, service management certifications or equivalent industry-recognised credentials. If you're interested in this role but not sure if your skills and experience are exactly ...

Problem Management Specialist

Location
Newcastle upon Tyne, England, United Kingdom
bring to the team Experience in Problem Management, Live Operations, service management, or operational improvement within games, player support, or digital services Knowledge of ITIL Problem Management practices through certification or equivalent practical experience Experience reviewing operational data, incidents, or ticket trends to identify recurring issues Strong written, verbal ...

Oracle HCM Cloud (Core HR) Functional Support Consultant

Location
Newcastle upon Tyne, England, United Kingdom
years UK residency) Oracle HCM Cloud certifications Experience within managed services or application support environments Knowledge of Oracle E-Business Suite HRMS Familiarity with ITIL processes and service delivery best practices Why Join Version 1's Oracle Practice? Join a global Oracle practice of 700+ specialists , supported by 500+ certified ...

Infrastructure Team Lead

Hiring Organisation
Reed Technology
Location
Gateshead, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent
Salary
£60,000
cloud environments Experience supporting technical escalations and operational issues Strong communication, organisation and stakeholder management skills Experience with areas such as storage and backup, ITIL, ServiceNow, automation or global IT environments would also be beneficial. The opportunity You'll be joining an established and growing infrastructure function within a large ...

Senior Technical Consultant – OT Cyber Security

Location
Newcastle upon Tyne, England, United Kingdom
looking for someone who has sound practical knowledge on the use and application of risk assessment methodologies in systems and software development (including Agile, ITIL and V-model processes) and combining them for optimal solutions. If your career has given you the opportunity to author and publish technical reports, advise ...

IT Architect - Compute and Storage

Location
Newcastle upon Tyne, England, United Kingdom
corporate strategy Bachelor of Science degree in electrical engineering, computer science or relation field or equivalent professional experience or combination of both Certification in ITIL Foundation Experience with Global systems Knowledge of business analysis techniques Experience working in an Agile development environment Personal Attributes: Passionate about technical excellence Strong technical ...

Database Reliability Engineer (SQL Server & Azure)

Hiring Organisation
Jackson Hogg Ltd
Location
Newcastle upon Tyne, Tyne & Wear, United Kingdom
Employment Type
Permanent
Salary
£50000 - £60000/annum
optimisation. Experience supporting Azure SQL and Azure Managed Instance environments. Strong understanding of database monitoring, availability, backup, and recovery strategies. Experience working within ITIL or ITSM-driven environments. Passion for emerging technologies and continuous improvement. Desirable Experience Microsoft database certifications. PowerShell or other scripting and automation technologies. Experience with Redgate ...

Technical Support Coordinator

Hiring Organisation
NTW Solutions Limited
Location
Newcastle upon Tyne, NE3 3XT, United Kingdom
Salary
£29581.00
Qualifications Essential Good standard of education to NVQ Level 3, or an appropriate level of relevant experience Desirable Computing or business orientated qualification ITIL Qualification or equivalent experience of delivering customer focussed digital services Experience Essential Experience working in a digital or IT support environment, providing customer support for Microsoft ...

Senior Technical Consultant - on-site Erskine

Location
Newcastle upon Tyne, England, United Kingdom
Maria DB. Ideally you will have obtained some of the following certifications: ServiceNow Certified Administrator, Service Now Certified Implementation Specialist, Service Now Application Developer, ITIL Foundation, Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage. ...

System Support Analyst

Hiring Organisation
Bellway Homes
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent
advantageous Systems support and administration experience SQL query tools and databases Power BI experience is desirable Advanced Excel is desirable Qualifications and Training ITIL Foundation Certification Good knowledge of SQL, and knowledge of other query tools Additional IT professional qualifications such as BCS Diploma is desirable Skills and Aptitude Working ...

System Support Analyst Newcastle upon Tyne

Location
Newcastle upon Tyne, England, United Kingdom
advantageous* Systems support and administration experience* SQL query tools and databases* Power BI experience is desirable* Advanced Excel is desirable**Qualifications and Training*** ITIL Foundation Certification* Good knowledge of SQL, and knowledge of other query tools* Additional IT professional qualifications such as BCS Diploma is desirable**Skills and Aptitude*** Working ...

Major Incident Lead (Hybrid)

Location
Prudhoe, England, United Kingdom
across our trading platform, own incident and defect resolution, and work with stakeholders to drive root-cause analysis and post-mortems. The role requires ITIL knowledge, SQL understanding, and experience with ITSM tools in Agile environments. The successful candidate will participate in a 24/7 on-call rota, contribute ...

COINS System Support Analyst | Data & BI Specialist

Location
Newcastle upon Tyne, England, United Kingdom
data migration, and BI reporting. The role includes data integrity, testing upgrades, and developing integrations with other Bellway systems. The ideal candidate will have ITIL certification, strong SQL skills, Power BI, Advanced Excel, and experience with COINS data migration projects. Local candidates preferred with on-site work in Newcastle upon ...

119042 / 119043 3rd line Citrix SME

Hiring Organisation
CBSbutler Holdings Limited trading as CBSbutler
Location
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Employment Type
Contract
Contract Rate
£350 - £400/day
with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure Support role. Strong hands-on experience with: Citrix … Group Policy FSLogix Experience supporting VMware, Hyper-V and/or XenServer environments. Strong knowledge of Windows 10 and Windows 11 . Experience with ITIL and enterprise support models . Excellent problem-solving and communication skills. Active SC Clearance is essential. ...

IT Service Delivery Manager

Location
Newcastle upon Tyne, England, United Kingdom
pivotal role in how IT supports the business. You'll own the day-to-day running of the service desk, maintaining and improving our ITIL-aligned processes and helping us keep our ISO 20000-1 certification in good shape. Your contributions will be crucial in shaping our internal IT capabilities … passion for providing high-quality support. Leading or supervising a service desk, including managing workload, priorities and performance against SLAs. Working knowledge of ITIL and hands‐on experience running core service management processes: incident, problem, change, request and knowledge management. Diagnosing and troubleshooting IT issues, providing support ...

.Net Consultant

Location
Newcastle upon Tyne, England, United Kingdom
improve CI/CD pipelines (e.g. Jenkins, Azure DevOps) and support release/deployment processes, including working within formal change management (e.g. ITIL) for production releases Apply unit testing and TDD practices (e.g. xUnit, NUnit, Moq) to ensure reliability and maintainability Work with Microsoft Azure cloud services (e.g. App Service … working with Azure Repos and Devops. Unit testing and TDD experience (e.g. xUnit, NUnit) Experience working within formal change/incident management processes (e.g. ITIL) Exposure to modern architecture patterns (Microservices, Event-Driven, Clean Architecture) Interest in AI-assisted development tooling and governance Additional Information Why Version 1? At Version ...

Analyst: Application Support

Hiring Organisation
Norton Rose Fulbright LLP
Location
Newcastle Upon Tyne, Tyne and Wear, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Practice Group/Department: IT Regional - Project & Program Management - London Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe ...