1 to 25 of 29 ITIL Jobs in Tyne and Wear

managing global teams Experience with Microsoft cloud cost optimisation Cloud performance engineering (capacity planning, performance tuning) Knowledge of containerisation platforms (e.g. Kubernetes) Familiarity with ITIL frameworks (V3/V4) and industry standards for service excellence UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled ...

standards such as NCSC guidance, CIS benchmarks or Microsoft Security Baselines Understanding of data classification, secure storage and access controls Experience working within an ITIL‐aligned environment Strong networking and troubleshooting skills Experience with scripting, automation or infrastructure-as-code would be advantageous Knowledge or experience of Microsoft SQL Server ...

Services JSON XML Knowledge of BMC Helix Integration Service (iPaaS). Proficiency with Python, PowerShell, or Bash scripting. Desirable skills: BMC Certified Professional certifications. ITIL Managing Professional or higher. Agile, Scrum, or SAFe certification. Cloud certifications (AWS, Azure, or GCP). Security Clearance (SC). About Peregrine We build workforces ...

also play a key role in maintaining the high standards our customers expect by: Managing incidents, problems, and change activities in line with ITIL principles Producing high-quality technical documentation and knowledge assets Supporting governance, compliance, and operational best practice Sharing knowledge and mentoring colleagues across the wider Oracle team ...

Client’s Business applications & IT portfolio, and should have understanding on SCSM ticketing too lExposure to agile or hybrid delivery environments .Experience with ITIL-based service delivery and change management #J-18808-Ljbffr ...

scheduled to be on call Skills, Qualifications, And Experience Proven experience in a Support or Service Desk role. Solid understanding and practical application of ITIL principles is essential, particularly in Incident and Problem Management. Demonstratable experience within the support space Demonstratable experience within the Incident & Problem space. Client-centric approach ...

with the ability to challenge constructively and manage third-party suppliers. Professional certifications in testing, quality assurance, release management or project delivery (e.g., ISTQB, ITIL, Agile) are desirable. Discretionary Company bonus scheme Staff Discount Staff Shop 25 days holiday as standard increasing with length of service plus bank holidays Access ...

platform, taking ownership of your own requests and contributing to the shared team queue to ensure issues are prioritized and progressed in line with ITIL best practices and SLA targets. • IT Knowledge Management: Document technical troubleshooting steps and processes to enrich our Knowledge Base, ensuring higher first contact resolution ...

rotations where required. Perform root cause analysis and implement preventative measures for recurring issues. Manage change requests, releases, patches, and upgrades in line with ITIL best practices. Develop operational documentation, runbooks, and scheduling standards. Support cloud-based deployments and containerised AutoSys environments. Skills & Experience : Expert knowledge of Broadcom AutoSys Workload ...

transformation or continuous improvement initiatives. Strong customer experience management and operational transformation expertise. Professional membership of a recognised technology industry body. Qualifications such as ITIL, service management certifications or equivalent industry-recognised credentials. If you're interested in this role but not sure if your skills and experience are exactly ...

years UK residency) Oracle HCM Cloud certifications Experience within managed services or application support environments Knowledge of Oracle E-Business Suite HRMS Familiarity with ITIL processes and service delivery best practices Why Join Version 1's Oracle Practice? Join a global Oracle practice of 700+ specialists , supported by 500+ certified ...

cloud environments Experience supporting technical escalations and operational issues Strong communication, organisation and stakeholder management skills Experience with areas such as storage and backup, ITIL, ServiceNow, automation or global IT environments would also be beneficial. The opportunity You'll be joining an established and growing infrastructure function within a large ...

looking for someone who has sound practical knowledge on the use and application of risk assessment methodologies in systems and software development (including Agile, ITIL and V-model processes) and combining them for optimal solutions. If your career has given you the opportunity to author and publish technical reports, advise ...

Experience supporting service transition activities, projects or service change. Strong communication skills, translating technical information for different audiences. Knowledge of service management principles, an ITIL qualification or equivalent experience. Experience organising competing priorities and managing a varied workload. Confidence working collaboratively across teams, suppliers and stakeholders. Stronger together ...

corporate strategy Bachelor of Science degree in electrical engineering, computer science or relation field or equivalent professional experience or combination of both Certification in ITIL Foundation Experience with Global systems Knowledge of business analysis techniques Experience working in an Agile development environment Personal Attributes: Passionate about technical excellence Strong technical ...

Experience working collaboratively with internal stakeholders and cross-functional teams to deliver data solutions. Experience contributing to or leading data-focused projects and initiatives. ITIL Foundation certification would be advantageous. Knowledge Strong practical knowledge of modern data engineering tools, frameworks and best practice. Good understanding of data architecture principles ...

Maria DB. Ideally you will have obtained some of the following certifications: ServiceNow Certified Administrator, Service Now Certified Implementation Specialist, Service Now Application Developer, ITIL Foundation, Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage. ...

advantageous Systems support and administration experience SQL query tools and databases Power BI experience is desirable Advanced Excel is desirable Qualifications and Training ITIL Foundation Certification Good knowledge of SQL, and knowledge of other query tools Additional IT professional qualifications such as BCS Diploma is desirable Skills and Aptitude Working ...

advantageous* Systems support and administration experience* SQL query tools and databases* Power BI experience is desirable* Advanced Excel is desirable**Qualifications and Training*** ITIL Foundation Certification* Good knowledge of SQL, and knowledge of other query tools* Additional IT professional qualifications such as BCS Diploma is desirable**Skills and Aptitude*** Working ...

across our trading platform, own incident and defect resolution, and work with stakeholders to drive root-cause analysis and post-mortems. The role requires ITIL knowledge, SQL understanding, and experience with ITSM tools in Agile environments. The successful candidate will participate in a 24/7 on-call rota, contribute ...

supporting Linux operating systems, including RHEL and Debian, within enterprise scale environments. Significant experience of working within Service and Delivery Management frameworks, including ITIL practices such as Incident, Problem and Change Management, alongside Agile delivery methodologies. Significant experience of leading, coaching and developing engineers and technical teams, providing technical direction ...

mentor staff, set technical standards, lead major incidents, and work with stakeholders to ensure resilient, available services while advancing the team’s capability within ITIL frameworks. #J-18808-Ljbffr ...

Administration & Data Integrity: Advanced, hands-on database management skills across SQL Server, MySQL, and MariaDB, including query optimization, maintenance, data integrity, and disaster recovery ITIL Frameworks & Service Governance: Strong discipline and complete comfort working within structured ITIL processes. Highly proactive with change management, problem management, incident escalation, and diligent ticket … technical discussions and high-stakes problem resolution. You bring high standards, an adaptable approach to mentoring different personalities, and total comfort operating within structured ITIL frameworks. Benefits & Environment The University is an exciting and dynamic place to work, dedicated to world-leading education and research. Benefits include excellent pension; flexible ...

with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure Support role. Strong hands-on experience with: Citrix … Group Policy FSLogix Experience supporting VMware, Hyper-V and/or XenServer environments. Strong knowledge of Windows 10 and Windows 11 . Experience with ITIL and enterprise support models . Excellent problem-solving and communication skills. Active SC Clearance is essential. ...

pivotal role in how IT supports the business. You'll own the day-to-day running of the service desk, maintaining and improving our ITIL-aligned processes and helping us keep our ISO 20000-1 certification in good shape. Your contributions will be crucial in shaping our internal IT capabilities … passion for providing high-quality support. Leading or supervising a service desk, including managing workload, priorities and performance against SLAs. Working knowledge of ITIL and hands‐on experience running core service management processes: incident, problem, change, request and knowledge management. Diagnosing and troubleshooting IT issues, providing support ...