Newcastle Upon Tyne, United Kingdom Hybrid/Remote Options
Health Research Authority
into business as usual across our Digital services and Research Systems Programme (RSP). We are looking for someone with proven experience in Service Transition with strong knowledge of ITIL frameworks. The postholder will have excellent stakeholder engagement and communication skills, with the ability to manage complex transition activities across multiple teams and suppliers. You'll be part of a More ❯
Newcastle Upon Tyne, United Kingdom Hybrid/Remote Options
NHS Business Services Authority
and storage. Qualifications Essential Degree calibre with relevant in-depth knowledge of the subject matter OR Relevant experience of the subject matter Desirable Qualifications in appropriate IT certification (eg ITIL, TOGAF, Agile, ISTQB etc) Post Graduate qualification Employer details Employer name NHS Business Services Authority Address Stella House (Newcastle) or Parklands 1A (Middlebrook) Goldcrest way, Newburn Riverside Newcastle Upon Tyne More ❯
5+ years in a 3rd line IT support or similar role Strong knowledge of Microsoft technologies and enterprise IT systems Experience with AV, cloud environments (private/public), and ITIL processes Ability to juggle multiple projects with excellent communication skills Desirable: Azure, VMware/Hyper-V, scripting (PowerShell) You’ll thrive here if you are: A self-starter who takes More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Reed
e.g., SCCM, Intune, JAMF). Familiarity with virtual desktop infrastructure (VDI) and remote access technologies. Scripting skills (PowerShell preferred) for automation and configuration tasks. Excellent troubleshooting and communication skills. ITIL awareness or certification is a plus. The role is 4 days in the office a week with excellent company benefits. Apply today to find out more. More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Wright Group
storage solutions Exposure to SQL Server, Oracle, or PostgreSQL is a plus Experience in regulated environments or manufacturing (SCADA, PLCs) is desirable Certifications such as CCNP, MCSE, VMware, or ITIL are advantageous Why Join? Competitive salary and private healthcare Access to cutting-edge infrastructure technologies Professional development and training Opportunity to shape infrastructure strategy in a fast-growing organisation More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid/Remote Options
Reed
maintain continuous service improvement plans. Experience required: Experience within a similar role Experience managing major incidents and escalations Ability to work in a fast-paced environment Excellent knowledge of ITIL processes Experience working with Microsoft technologies Benefits include: Pension Scheme Hybrid working Company Bonus Travel Benefits More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Circle Recruitment
open on salary, it will be dependent on experience. To apply send your CV to Matthew.Leach @ circlerecruitment . com Keywords: IT Service Desk Manager/IT Helpdesk Manager/ITIL/SLA/Service Delivery/Newcastle Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Wright Group
a global application support team in a fast-paced environment, ideally (but not essentially) within financial services Excellent communication skills and experience interacting with business stakeholders, end0users and technologists ITIL (or similar) certification (or experience working within an ITIL framework) Strong understanding of application design, rational databases (SQL Server), monitoring and alerting tools (Grafana, Prometheus, Victoria Metrics), scheduling tools (Control More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid/Remote Options
Computer Futures
Contract Length: 6 months Start Date: 12th January Working Arrangements: Hybrid (onsite working required 2 days per week) Skills & experience needed Multiple years of experience and understanding of ITIL Service Transition principles (Essential) Experience in application and infrastructure deployment projects (Essential) Knowledge of patch management processes and tools (Essential) Ability to gather and document technical and operational requirements Excellent stakeholder … communication and coordination skills Desirable: Familiarity with on-prem infrastructure Awareness of Operational Technology Experience with automation tools for patching/deployment Knowledge of security compliance standards Qualifications: ITIL Foundation (essential) Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an More ❯