Shrivenham, Swindon, Wiltshire, England, United Kingdom Hybrid / WFH Options
Electus Recruitment Solutions
are running optimally. Collaborate with other departments and IT teams to resolve complex issues and improve service delivery. Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines. Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction. Adhere to the Prolinx Security Policies in all practices to ensure our continued compliance with the More ❯
swindon, wiltshire, south west england, united kingdom
Experis
and knowledge transfer materials. Define SLAs and KPIs. Essential Skills & Experience Minimum 5 years' experience in Service Architecture, Service Management, or requirements development. Strong analytical and critical thinking skills. ITIL v4 Foundation certification. Proven ability to manage multiple workstreams. Excellent verbal and written communication skills. Proficiency in MS Office Suite and MS Project. Experience delivering ICS solutions. Deep understanding of More ❯
scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning — fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. More ❯
essential as SC Cleared UC Project Manager. As the SC Cleared UC Project Manager excellent client facing and communication skills are essential. Active SC security clearance is essential, Prince, ITIL or similar certifications are preferred. Key skills as SC Cleared UC Project Manager Active SC clearance Driving licence and car Based in the M4 corridor area Management of UC projects More ❯
Employment Type: Contract
Rate: From £400 to £450 per day Outside IR35 - Travel to sites (Paid)
Watchfield, Swindon, Wiltshire, England, United Kingdom
C4S Search Ltd
Act as the escalation point for complex or high-priority issues, providing hands-on technical guidance and mentoring. Maintain high service standards through effective communication, documentation, and adherence to ITIL best practices. Collaborate with wider IT teams to resolve problems, improve processes, and enhance user satisfaction. Monitor performance, produce clear shift reports, and drive continual improvement across the service desk. More ❯
