3 of 3 ITIL Jobs in West Lothian

analysis, and continuous improvement. Champion user experience and customer satisfaction, developing strong relationships with stakeholders across the business. Manage service processes in line with ITIL principles, driving maturity in service delivery and operational management. Ensure the platform meets enterprise-level standards for resilience, scalability, and integration with wider infrastructure. Build … approach with excellent communication and stakeholder-management skills. Hands-on experience developing and delivering technology roadmaps. Strong problem-solving and organisational skills. Competence in ITIL-aligned service management; ITIL certification desirable. Typically requires: A University Degree or equivalent experience and minimum 8 years prior relevant experience, or An Advanced Degree ...

skills - Excellent communication skills both oral and written - Strong negotiation skills - Works well with a team and can work autonomously - Knowledge and application of ITIL - Pass and continue to meet Disclosure Scotland Desirable Skills: - ITIL v3 Foundation certificate or above - Project management PRINCE2 foundation certificate or knowledge/application ...

learn and maintain a comprehensive understanding of current and future trends in IT technology Ability to work well under pressure Knowledge and application of ITIL Desirable Qualifications ITIL v3 Foundation certificate or above Project management PRINCE2 foundation certificate or knowledge/application of PRINCE2 Technical accreditations in one or more ...