5 of 5 ITIL Jobs in Worcester

delivering technology change within legal or professional services. Experience of Microsoft 365, cloud, infrastructure, cyber security, document management or business application projects. Knowledge of ITIL principles, service transition and Acceptance Into Service. Experience supporting business adoption, organisational change and benefits realisation. Experience working in a regulated environment with security, data ...

Service Transition experience within large-scale CRM and ERP transformation programmes. Strong Salesforce and SAP experience, ideally within complex enterprise environments. Solid understanding of ITIL service management, including incident, release and operational acceptance processes. Experience designing AMS and support models, including supplier and vendor management. Excellent stakeholder management skills with ...

exposure. You will handle Windows desktops, peripherals, and hardware, plus basic server tasks and backup monitoring. You will work with NOC and vendors, follow ITIL change controls, and document incidents in ServiceNow. This hands‐on role requires full onsite commitment during UK business hours. #J-18808-Ljbffr ...

type of person that makes informed decisions and takes the time to investigate before jumping to conclusions. You should follow best practice ITIL standards and can evidence this. You should have a 'Prioritisation through blast radius' mindset; ranging tasks and alerts based on maximum damage if a failure or breach ...

Windows desktops, laptops, printers, and peripherals Hardware troubleshooting, replacements, and installations Onsite coordination with NOC and vendors Incident and request handling using ServiceNow Follow ITIL and change management processes Additional Responsibilities (Server/Infrastructure Support): Windows Server operational support Veeam Backup monitoring and basic restore support HP Storage (SAN) – operational … exposure Support patching, firmware updates, and backup tape rotation Coordinate with OEM vendors and follow the escalation matrix Mandatory Skills (Screening Checklist): ServiceNow/ITIL awareness Willingness for full onsite, hands‐on support Good to Have: Data center or onsite support experience Shift & Time: Shift aligned to UK business hours ...