2 of 2 ITIL Jobs in Worcester

service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, Change Management and Problem Management. Thanks to this background, you’ll be used More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯