9 of 9 ITIL Jobs in Worcestershire

delivering technology change within legal or professional services. Experience of Microsoft 365, cloud, infrastructure, cyber security, document management or business application projects. Knowledge of ITIL principles, service transition and Acceptance Into Service. Experience supporting business adoption, organisational change and benefits realisation. Experience working in a regulated environment with security, data ...

equipment Supporting network infrastructure through basic patching, connectivity checks and equipment installation Managing and prioritising your own workload and ticket queue in line with ITIL practices Collaborating with wider IT teams and escalating issues where appropriate Essential experience of the Field IT Support Engineer : Experience working within an IT Support ...

Service Transition experience within large-scale CRM and ERP transformation programmes. Strong Salesforce and SAP experience, ideally within complex enterprise environments. Solid understanding of ITIL service management, including incident, release and operational acceptance processes. Experience designing AMS and support models, including supplier and vendor management. Excellent stakeholder management skills with ...

exposure. You will handle Windows desktops, peripherals, and hardware, plus basic server tasks and backup monitoring. You will work with NOC and vendors, follow ITIL change controls, and document incidents in ServiceNow. This hands‐on role requires full onsite commitment during UK business hours. #J-18808-Ljbffr ...

type of person that makes informed decisions and takes the time to investigate before jumping to conclusions. You should follow best practice ITIL standards and can evidence this. You should have a 'Prioritisation through blast radius' mindset; ranging tasks and alerts based on maximum damage if a failure or breach ...

type of person that makes informed decisions and takes the time to investigate before jumping to conclusions. You should follow best practice ITIL standards and can evidence this. You should have a 'Prioritisation through blast radius' mindset; ranging tasks and alerts based on maximum damage if a failure or breach ...

implementation of the Change Request process, ensuring that all changes to IT services and infrastructure are implemented efficiently, with minimal disruption and alignment with ITIL best practice. Your responsibilities will include: Co ordinating and managing Change Requests (CRs) from initial submission and triage through to successful delivery, ensuring agreed timescales … ServiceNow, BMC remedy etc..) The ability to work effectively in a team environment Strong communication and people skills Essential qualifications for the Change Manager: ITIL certification (Foundation Minimum) We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show ...

Windows desktops, laptops, printers, and peripherals Hardware troubleshooting, replacements, and installations Onsite coordination with NOC and vendors Incident and request handling using ServiceNow Follow ITIL and change management processes Additional Responsibilities (Server/Infrastructure Support): Windows Server operational support Veeam Backup monitoring and basic restore support HP Storage (SAN) – operational … exposure Support patching, firmware updates, and backup tape rotation Coordinate with OEM vendors and follow the escalation matrix Mandatory Skills (Screening Checklist): ServiceNow/ITIL awareness Willingness for full onsite, hands‐on support Good to Have: Data center or onsite support experience Shift & Time: Shift aligned to UK business hours ...

QinetiQ Limited in Corsham is seeking a Change Manager to lead the delivery of change activity within a major digital transformation, ensuring IT services and infrastructure changes align with ITIL. You will coordinate Change Requests ...