6 of 6 ITIL Jobs in Worcestershire

disaster recovery, VoIP and Unified Communications, and Broadband, leased lines and connectivity. Experience with PSA and RMM platforms is essential. Desirable: Microsoft Certifications ITIL Foundation 3CX SonicWall Ubiquiti ISO9001 or ISO27001 experience Success in the Role Within your first year you'll have built a high-performing technical team, improved ...

Backup and disaster recovery VoIP and Unified Communications Broadband, leased lines and connectivity Experience with PSA and RMM platforms is essential. Desirable: Microsoft Certifications ITIL Foundation 3CX SonicWall Ubiquiti ISO9001 or ISO27001 experience Success in the Role Within your first year you'll have: Built a high-performing technical team. ...

using PSA and RMM platforms within an MSP is also essential. Desirable Qualifications Were also interested if you hold certifications such as: Microsoft Certifications ITIL Foundation 3CX Certification SonicWall Ubiquiti What Success Looks Like Within your first year youll have: Built a motivated and high-performing technical team. Improved customer ...

where you’ve been subject to challenging deadlines and delivering technology that’s robust Deployed a service driven management approach using frameworks such as ITIL A strong understanding of support infrastructure and experience of business systems deployment and change Have a technical understanding that allows you to guide, challenge ...

Service Transition experience within large-scale CRM and ERP transformation programmes. Strong Salesforce and SAP experience, ideally within complex enterprise environments. Solid understanding of ITIL service management, including incident, release and operational acceptance processes. Experience designing AMS and support models, including supplier and vendor management. Excellent stakeholder management skills with ...

Desk Administrator will ideally have Experience of working in an IT environment Experience of using a service management system such as ServiceNow Awareness of ITIL framework General knowledge of Third party support agreement(s) A basic understanding of Service level agreements or arrangement(s) Excellent Customer Service & Telephone handling skills ...